Hi Jyoti Mayne,

These are the following observation :

There are total 3 plans enrolled into the system through import enrollment on 10/31/2015 Viz:
1. Blue access PPO – core plan active all
2. Superior dental- basic plan – active
3. Blue view vision- active
Each of them was enrolled with the EE and spouse but there is no record of spouse in history for the plan Superior dental- basic plan – active

We have also crossed checked the history for dependent spouse and demographics but found nothing (refer screen shot dependent spouse history.png and demographics view history.png)

The spouse is not reflecting confirmation statement and on enrollment summary for these plans (refer screen shot confirmation statement.png), requests you to please look into this issue. Thank you!
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CC: Mandar Kulkarni, Vijay Siddha, Jaideep Vinchurkar

Hi Suraj Sokasane,

Though import, enrollment tier is changed. Can you please look into this?

Thanks,
Vinanti R. Yadav

CC : Jaideep Vinchurkar, Jyoti Mayne

Hi Suraj Sokasane-

Can you advise us of an ETA?

Thanks,

Raymond

Hi Raymond Williams ,

Please find below 3C's

Concern : when a file was loaded, the tiers changed
Cause: With current implement of import,when we load election data current active enrollment got update with new health tier as provided in import file (its calculated from Employee , spouse or child records from file). In this context, old enrollment was with E+S tier but on 11/02/2015 , File imported with E only. hence in this case E+S tier gets wipe out and got new health tier i.e. E only.
Correction: This is default behavior of the system and Please refer WT-6041 Election Import Issue for more details ( #1 issue)

Please let us know if you have any query .

Thanks !

Hi Lorena.Nava@ebsbenefits.com-

Please see Dev's response.

Raymond

CT-1326

Hi Vishal Bajad-

Thank you. Please close ticket.

Raymond

Thanks Raymond Williams , As per above comment, Closing ticket.