Details

    • Type: Bug
    • Status: Production Complete
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Environment:
      Production
    • Bug Type:
      Functional
    • Bug Severity:
      Low
    • Module:
      BenAdmin - Report
    • Reported by:
      Client
    • Company:
      FDU
    • Item State:
      Production Complete - Closed
    • Sprint:
      WT Sprint 31-Bugs

      Description

      Good day Dev.

      Can you please advise why the client received multiple billing reports this morning? Please ref CT-1655 for additional information and screenshot.

      Thanks,

      Raymond

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            Hide
            aditya.vishwakarma Aditya Vishwakarma (Inactive) added a comment -

            Hello Raymond Williams

            I have linked this ticket to WT-6748.

            Yesterday we have deployed this ticket fix on production and reverted due to heavy log generation.
            We have reverted the code, so this issue should be gone. Please let me know if still some body is receiving duplicate reports.

            Today I am busy with WT-8924 and WT-9223

            I will be looking soon into it.

            Thanks

            Show
            aditya.vishwakarma Aditya Vishwakarma (Inactive) added a comment - Hello Raymond Williams I have linked this ticket to WT-6748 . Yesterday we have deployed this ticket fix on production and reverted due to heavy log generation. We have reverted the code, so this issue should be gone. Please let me know if still some body is receiving duplicate reports. Today I am busy with WT-8924 and WT-9223 I will be looking soon into it. Thanks
            Hide
            jjsassy99 Jennifer Johnson (Inactive) added a comment -

            Hi Dev - We were advised that as of 6/6/17, the client has still been receiving emails. This is with FDU - Olivea Carter - Adding to keep watch on this item.

            Jenni

            Show
            jjsassy99 Jennifer Johnson (Inactive) added a comment - Hi Dev - We were advised that as of 6/6/17, the client has still been receiving emails. This is with FDU - Olivea Carter - Adding to keep watch on this item. Jenni
            Hide
            parmeshwar.jumbad Parmeshwar Jumbad (Inactive) added a comment - - edited

            3Cs
            Concern: Multiple Reports were sent
            Cause: It was picking up same reports multiple time
            Correction: Now we have added new flag and doing update after picked-up. So it will not repick same schedule.

            Affetcted Areas:
            1. Schedule reports
            2. View calender
            3. Download delivered report popup
            4. Export Schedule Utility

            Affetcted Files:
            Please check attached Affected File Names.txt file

            Tested Scenarios:
            1. Verified changes in status fields are working as per our expectation. (Step- by-step for every state).
            2. Verification of failure status and exception details are updating properly.
            3. Verification of one schedule report is picking only once (Even it failed while execution/execute sucessfully).
            4. Verification of another reports in loop when exception occur at middle.
            5. Verification on View Calender and it's status (Failed, Scheduled and Completed).
            6. Verification of action and statuses (Failed, Success, Scheduled Yet) on Schedule Screen- Download delivered report popup.
            7. Verified Add, Update and Delete functionality of Schedule

            Note: Actual Email not verified on developement environment. Need to test email with report attachement on another environments.

            Show
            parmeshwar.jumbad Parmeshwar Jumbad (Inactive) added a comment - - edited 3Cs Concern: Multiple Reports were sent Cause : It was picking up same reports multiple time Correction : Now we have added new flag and doing update after picked-up. So it will not repick same schedule. Affetcted Areas: 1. Schedule reports 2. View calender 3. Download delivered report popup 4. Export Schedule Utility Affetcted Files: Please check attached Affected File Names.txt file Tested Scenarios: 1. Verified changes in status fields are working as per our expectation. (Step- by-step for every state). 2. Verification of failure status and exception details are updating properly. 3. Verification of one schedule report is picking only once (Even it failed while execution/execute sucessfully). 4. Verification of another reports in loop when exception occur at middle. 5. Verification on View Calender and it's status (Failed, Scheduled and Completed). 6. Verification of action and statuses (Failed, Success, Scheduled Yet) on Schedule Screen- Download delivered report popup. 7. Verified Add, Update and Delete functionality of Schedule Note: Actual Email not verified on developement environment. Need to test email with report attachement on another environments.
            Hide
            meghana.joshi Meghana Joshi (Inactive) added a comment -

            HI [~parmeshwar.jumbade],

            Tried following Report Scheduler type on LB - FDU

            1) Scheduled one Billing Report by using Only Ones Scheduled Type
            2) Scheduled one Billing Report by using Monthly Scheduled Type
            3) Scheduled one Billing Report by using Only Ones and Monthly Scheduled Type with 10 min differences in scheduled time
            4) Scheduled Employee Census and Billing Report on Same Time by using Only Ones Scheduled Type
            5) Scheduled Employee Census, Confirmation Statement , Billing Report at same time by using Monthly Scheduled Type
            6) Scheduled Employee Census, Enrollment Report , Confirmation Statement and Billing Report at same time by using Daily Scheduled Type

            In all above scenarios , Email and Report are received only ones time except in first scenarios.

            In First Scenarios , Received Two Email with 5 min differences.

            CC - Prasanna Karlekar

            Thanks,
            [~meghana joshi]

            Show
            meghana.joshi Meghana Joshi (Inactive) added a comment - HI [~parmeshwar.jumbade] , Tried following Report Scheduler type on LB - FDU 1) Scheduled one Billing Report by using Only Ones Scheduled Type 2) Scheduled one Billing Report by using Monthly Scheduled Type 3) Scheduled one Billing Report by using Only Ones and Monthly Scheduled Type with 10 min differences in scheduled time 4) Scheduled Employee Census and Billing Report on Same Time by using Only Ones Scheduled Type 5) Scheduled Employee Census, Confirmation Statement , Billing Report at same time by using Monthly Scheduled Type 6) Scheduled Employee Census, Enrollment Report , Confirmation Statement and Billing Report at same time by using Daily Scheduled Type In all above scenarios , Email and Report are received only ones time except in first scenarios. In First Scenarios , Received Two Email with 5 min differences. CC - Prasanna Karlekar Thanks, [~meghana joshi]
            Hide
            parmeshwar.jumbad Parmeshwar Jumbad (Inactive) added a comment - - edited

            Hello [~meghana joshi]

            Issue not reproduced at our end but we have handled code were have chances to occur such case. Please check one more time at your end if you could able to reproduce it. It should not.

            *Impacted Files: *

            Database Objects/MasterCompanyDB/04_Stored Procedures/dbo.OES_SP_GetReportForExportNew.StoredProcedure.sql
            Database Objects/MasterCompanyDB/07_Data/442_WT-9441_WTB_Report_ModData_ReportScheduleCalenderDates.sql

            Please verify all schedule type reports and it's status are working or not.

            --CC Prasanna Karlekar

            Show
            parmeshwar.jumbad Parmeshwar Jumbad (Inactive) added a comment - - edited Hello [~meghana joshi] Issue not reproduced at our end but we have handled code were have chances to occur such case. Please check one more time at your end if you could able to reproduce it. It should not. *Impacted Files: * Database Objects/MasterCompanyDB/04_Stored Procedures/dbo.OES_SP_GetReportForExportNew.StoredProcedure.sql Database Objects/MasterCompanyDB/07_Data/442_ WT-9441 _WTB_Report_ModData_ReportScheduleCalenderDates.sql Please verify all schedule type reports and it's status are working or not. --CC Prasanna Karlekar
            Hide
            meghana.joshi Meghana Joshi (Inactive) added a comment - - edited

            Verified below scenarios on LB

            1) Scheduled one Billing Report by using Only Ones Scheduled Type
            2) Scheduled one Billing Report by using Calender Date Scheduled Type
            3) Scheduled one Billing Report by using Daily Scheduled Type
            4) Scheduled one Billing Report by using Monthly Scheduled Type
            5) Scheduled one Billing Report by using Weekly Scheduled Type
            6) Scheduled Employee Census, Confirmation Statement , Billing Report at same time by using Monthly Scheduled Type
            7) Scheduled Employee Census, Confirmation Statement , Billing Report with different time by using Monthly Scheduled Type

            In all above scenarios , Email and Report are received properly ( i.e. Only one time )

            CC - Sachin Hingole Prasanna Karlekar

            Ready For Stage

            Show
            meghana.joshi Meghana Joshi (Inactive) added a comment - - edited Verified below scenarios on LB 1) Scheduled one Billing Report by using Only Ones Scheduled Type 2) Scheduled one Billing Report by using Calender Date Scheduled Type 3) Scheduled one Billing Report by using Daily Scheduled Type 4) Scheduled one Billing Report by using Monthly Scheduled Type 5) Scheduled one Billing Report by using Weekly Scheduled Type 6) Scheduled Employee Census, Confirmation Statement , Billing Report at same time by using Monthly Scheduled Type 7) Scheduled Employee Census, Confirmation Statement , Billing Report with different time by using Monthly Scheduled Type In all above scenarios , Email and Report are received properly ( i.e. Only one time ) CC - Sachin Hingole Prasanna Karlekar Ready For Stage
            Hide
            meghana.joshi Meghana Joshi (Inactive) added a comment -

            Will update testing status ones WT-9223 jira testing is completed on LB.

            CC - Rakesh Roy Sachin Hingole

            Show
            meghana.joshi Meghana Joshi (Inactive) added a comment - Will update testing status ones WT-9223 jira testing is completed on LB. CC - Rakesh Roy Sachin Hingole
            Hide
            meghana.joshi Meghana Joshi (Inactive) added a comment - - edited

            [~parmeshwar.jumbade] Prasanna Karlekar

            Testing of Jira blocked due to WT-10049

            CC - Sachin Hingole

            Show
            meghana.joshi Meghana Joshi (Inactive) added a comment - - edited [~parmeshwar.jumbade] Prasanna Karlekar Testing of Jira blocked due to WT-10049 CC - Sachin Hingole
            Hide
            parmeshwar.jumbad Parmeshwar Jumbad (Inactive) added a comment -

            Please test this now. WT-10049 issue been resolved.

            CC- Prasanna Karlekar Sachin Hingole

            Show
            parmeshwar.jumbad Parmeshwar Jumbad (Inactive) added a comment - Please test this now. WT-10049 issue been resolved. CC- Prasanna Karlekar Sachin Hingole
            Hide
            meghana.joshi Meghana Joshi (Inactive) added a comment - - edited

            Tested all mentioned scenarios on Stage - FDU For HSPL.

            It's Working Fine.

            But, That Jira is dependent upon on WT-9223. So, Will update testing status ones WT-9223 is completed on Stage.

            CC - Sachin Hingole

            Show
            meghana.joshi Meghana Joshi (Inactive) added a comment - - edited Tested all mentioned scenarios on Stage - FDU For HSPL. It's Working Fine. But, That Jira is dependent upon on WT-9223 . So, Will update testing status ones WT-9223 is completed on Stage. CC - Sachin Hingole
            Hide
            meghana.joshi Meghana Joshi (Inactive) added a comment -

            Verified on Stage for different server companies and it is working Fine.

            As discussed with Prasanna Karlekar and [~parmeshwar.jumbade] , All Enhancement WT-129, WT-9377 move at same time on Production. So, We will move all enhancement on 09/19/2017

            CC - Sachin Hingole

            Show
            meghana.joshi Meghana Joshi (Inactive) added a comment - Verified on Stage for different server companies and it is working Fine. As discussed with Prasanna Karlekar and [~parmeshwar.jumbade] , All Enhancement WT-129 , WT-9377 move at same time on Production. So, We will move all enhancement on 09/19/2017 CC - Sachin Hingole
            Hide
            rakeshr Rakesh Roy (Inactive) added a comment -

            Raymond Williams Please verify this issue and confirm.

            Show
            rakeshr Rakesh Roy (Inactive) added a comment - Raymond Williams Please verify this issue and confirm.

              People

              Assignee:
              Raywill Raymond Williams (Inactive)
              Reporter:
              Raywill Raymond Williams (Inactive)
              Developer:
              Parmeshwar Jumbad (Inactive)
              QA:
              Meghana Joshi (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              5 Start watching this issue

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