WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-9612

Tour Completion Report >> Blank file generated while saving as Word format

    Details

    • Type: Bug
    • Status: Closed
    • Priority: High
    • Resolution: Cancelled
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Onboard
    • Labels:
      None
    • Environment:
      QA
    • Bug Type:
      UI
    • Bug Severity:
      Medium
    • Level:
      Admin, Partner
    • Module:
      OnBoard
    • Reported by:
      Harbinger
    • Item State:
      LB QA - Re-open
    • Issue Importance:
      Q2
    • Browser:
      IE 11, Google Chrome, Mozilla Firefox

      Description

      While saving report as Word, it is observed that, blank file is generated. PFA screen shot.

        Attachments

          Issue Links

          duplicates

          Bug - A problem which impairs or prevents the functions of the product. WT-9610 Incomplete Tours Report >> Blank file generated while saving as Word format

          • High - Serious problem that could block progress.
          • Closed
          is caused by

          Enhancement - An improvement or enhancement to an existing feature or task. NF-973 Reports - Addition of column "Job Position" for OnBoard Reports displaying Tour Information

          • High - Serious problem that could block progress.
          • Production Complete

          Enhancement - An improvement or enhancement to an existing feature or task. NF-4172 Azure - Reports - Addition of column "Job Position" for OnBoard Reports displaying Tour Information

          • High - Serious problem that could block progress.
          • Closed

            Activity

            Ascending order - Click to sort in descending order
            rajendraj Rajendra Joshi (Inactive) created issue -
            rajendraj Rajendra Joshi (Inactive) made changes -
            Field Original Value New Value
            Link This issue clones NF-2019 [ NF-2019 ]
            rajendraj Rajendra Joshi (Inactive) made changes -
            Description While saving report as PDF or TIF, it is observed that, due to newly added column, last column 'Tour Due Date' is displayed on other screen. PFA screen shot. While saving report as Word, it is observed that, blank file is generated. PFA screen shot.
            rajendraj Rajendra Joshi (Inactive) made changes -
            Attachment Word-blank report.png [ 49004 ]
            rajendraj Rajendra Joshi (Inactive) made changes -
            Link This issue is caused by NF-973 [ NF-973 ]
            rajendraj Rajendra Joshi (Inactive) made changes -
            Link This issue clones NF-2019 [ NF-2019 ]
            rajendraj Rajendra Joshi (Inactive) made changes -
            Link This issue is cloned by NF-2023 [ NF-2023 ]
            rajendraj Rajendra Joshi (Inactive) made changes -
            Link This issue is cloned by NF-2023 [ NF-2023 ]
            harshada.borole Harshada Borole (Inactive) made changes -
            Component/s OnBoard [ 10001 ]
            Component/s OnBoard [ 11200 ]
            Key NF-2020 WT-9612
            Project New Features 2017 [ 11000 ] WORKTERRA [ 10000 ]
            harshada.borole Harshada Borole (Inactive) made changes -
            Item State Parent values: Development(10200)Level 1 values: On Hold(10207)
            harshada.borole Harshada Borole (Inactive) made changes -
            Link This issue duplicates WT-9610 [ WT-9610 ]
            nidhi.kaul Nidhi Kaul (Inactive) made changes -
            Item State Parent values: Development(10200)Level 1 values: On Hold(10207) Parent values: Development(10200)Level 1 values: In Analysis(10204)
            prasanna Prasanna Karlekar (Inactive) made changes -
            Attachment TourCompletion_LONG_WT-Stage.doc [ 52212 ]
            Hide
            Permalink
            prasanna Prasanna Karlekar (Inactive) added a comment -

            Hi Rajendra Joshi,

            Report is getting downloaded in word format. Please find attached report TourCompletion_LONG_WT-Stage.doc

            Issue at your end can be due to Open Office.

            Thank you!

            cc: Harshada Borole, Jyoti Agrawal

            Show
            prasanna Prasanna Karlekar (Inactive) added a comment - Hi Rajendra Joshi , Report is getting downloaded in word format. Please find attached report TourCompletion_LONG_WT-Stage.doc Issue at your end can be due to Open Office. Thank you! cc: Harshada Borole , Jyoti Agrawal
            prasanna Prasanna Karlekar (Inactive) made changes -
            Item State Parent values: Development(10200)Level 1 values: In Analysis(10204) Parent values: Development(10200)Level 1 values: Ready for Local Testing(10209)
            prasanna Prasanna Karlekar (Inactive) made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            prasanna Prasanna Karlekar (Inactive) made changes -
            Assignee Harshada Borole [ harshada.borole ] Rajendra Joshi [ rajendraj ]
            Permalink
            prasanna Prasanna Karlekar (Inactive) logged work - 15/Jun/17 10:30 PM
            • Time Spent:
              0.25h
               

              Issue discussion, verification and JIRA update

            prasanna Prasanna Karlekar (Inactive) made changes -
            Remaining Estimate 0h [ 0 ]
            Time Spent 0.25h [ 900 ]
            Worklog Id 56841 [ 56841 ]
            rajendraj Rajendra Joshi (Inactive) made changes -
            Item State Parent values: Development(10200)Level 1 values: Ready for Local Testing(10209) Parent values: LB QA(10201)Level 1 values: On Hold(10211)
            rajendraj Rajendra Joshi (Inactive) made changes -
            Status In Development [ 10007 ] Local Testing [ 10200 ]
            Hide
            Permalink
            rajendraj Rajendra Joshi (Inactive) added a comment -

            Discussed with Prasanna and Hrishikesh. As per Prasanna, this is system behavior. So keeping this JIRA testing on hold.

            Show
            rajendraj Rajendra Joshi (Inactive) added a comment - Discussed with Prasanna and Hrishikesh. As per Prasanna, this is system behavior. So keeping this JIRA testing on hold.
            rajendraj Rajendra Joshi (Inactive) made changes -
            Environment LB [ 10800 ]
            Original Estimate 0h [ 0 ]
            rajendraj Rajendra Joshi (Inactive) made changes -
            Status Local Testing [ 10200 ] Reopen in Local [ 10018 ]
            rajendraj Rajendra Joshi (Inactive) made changes -
            Status Reopen in Local [ 10018 ] In Development [ 10007 ]
            rajendraj Rajendra Joshi (Inactive) made changes -
            Status In Development [ 10007 ] Local Testing [ 10200 ]
            rajendraj Rajendra Joshi (Inactive) made changes -
            Assignee Rajendra Joshi [ rajendraj ] Prasanna Karlekar [ prasanna ]
            rajendraj Rajendra Joshi (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: On Hold(10211) Parent values: LB QA(10201)Level 1 values: Re-open(10212)
            rajendraj Rajendra Joshi (Inactive) made changes -
            Status Local Testing [ 10200 ] Reopen in Local [ 10018 ]
            Hide
            Permalink
            rajendraj Rajendra Joshi (Inactive) added a comment -

            Hi Prasanna Karlekar,
            As per our discussion, please change the status of this JIRA.

            With Best Regards
            Rajendra Joshi

            Show
            rajendraj Rajendra Joshi (Inactive) added a comment - Hi Prasanna Karlekar , As per our discussion, please change the status of this JIRA. With Best Regards Rajendra Joshi
            prasanna Prasanna Karlekar (Inactive) made changes -
            Status Reopen in Local [ 10018 ] In Development [ 10007 ]
            Hide
            Permalink
            prasanna Prasanna Karlekar (Inactive) added a comment -

            Documents opening blank is a because of Open office limitations.

            cc: Satya, Gaurav Sodani, Jyoti Agrawal, [~parmeshwar.jumbade], Harshada Borole, Hrishikesh Deshpande, Sachin Hingole

            Show
            prasanna Prasanna Karlekar (Inactive) added a comment - Documents opening blank is a because of Open office limitations. cc: Satya , Gaurav Sodani , Jyoti Agrawal , [~parmeshwar.jumbade] , Harshada Borole , Hrishikesh Deshpande , Sachin Hingole
            prasanna Prasanna Karlekar (Inactive) made changes -
            Assignee Prasanna Karlekar [ prasanna ] Rajendra Joshi [ rajendraj ]
            Resolution System Behaviour [ 10100 ]
            Status In Development [ 10007 ] Rejected [ 10004 ]
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
            Assignee Rajendra Joshi [ rajendraj ] Hrishikesh Deshpande [ hrishikesh.deshpande ]
            Hide
            Permalink
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment -

            Hi Gaurav Sodani,

            Please let us know whether we need to consider Open office in our scope or not ?

            If it is out of testing scope then please reject the JIRA else we need to set as message on screen stating it should be open in specific format..

            Thanks,
            Hrishikesh.

            CC : Rajendra Joshi Rakesh Roy Satya

            Show
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment - Hi Gaurav Sodani , Please let us know whether we need to consider Open office in our scope or not ? If it is out of testing scope then please reject the JIRA else we need to set as message on screen stating it should be open in specific format.. Thanks, Hrishikesh. CC : Rajendra Joshi Rakesh Roy Satya
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
            Resolution System Behaviour [ 10100 ] Unresolved [ 10200 ]
            Status Rejected [ 10004 ] Reopened [ 4 ]
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
            Assignee Hrishikesh Deshpande [ hrishikesh.deshpande ] Gaurav Sodani [ gaurav.sodani ]
            harshada.borole Harshada Borole (Inactive) made changes -
            Link This issue is caused by NF-4172 [ NF-4172 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Bug Severity Medium [ 16702 ]
            satyap Satya made changes -
            Environment_New LB [ 18444 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Status Reopen [ 4 ] In Development [ 10007 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Resolution Unresolved [ 10200 ] Cancelled [ 10300 ]
            Status In Development [ 10007 ] Rejected [ 10004 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Status Rejected [ 10004 ] Closed [ 6 ]
            Transition Time In Source Status Execution Times
            Prasanna Karlekar (Inactive) made transition -
            Open In Development
            		22d 2h 1
            Rajendra Joshi (Inactive) made transition -
            In Development In LB Testing
            		6d 21h 9m 2
            Rajendra Joshi (Inactive) made transition -
            In LB Testing Reopen in Local
            		47d 1h 20m 2
            Prasanna Karlekar (Inactive) made transition -
            Reopen in Local In Development
            		2d 3h 10m 2
            Hrishikesh Deshpande (Inactive) made transition -
            Rejected Reopen
            		4m 30s 1
            Rakesh Roy (Inactive) made transition -
            Reopen In Development
            		188d 19h 33m 1
            Rakesh Roy (Inactive) made transition -
            In Development Rejected
            		1h 23m 2
            Rakesh Roy (Inactive) made transition -
            Rejected Closed
            		52m 22s 1

              People

              Assignee:
              gaurav.sodani Gaurav Sodani (Inactive)
              Reporter:
              rajendraj Rajendra Joshi (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

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