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Type:
Bug
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Status:
Closed
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Priority:
High
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Resolution:
Done
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Affects Version/s:
None
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Fix Version/s:
None
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Component/s:
None
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-
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Item State:
Production Complete
- Closed
Hi Dev -
It has been brought to our attention that the new hires that are being loaded into WT are not getting the correct generated passwords.
We added a hew hire and it worked correctly but when loading the new hires from the file today, we are not able to log in as the security setting password credentials.
Here are the 3 employees:
I have not reset passwords which does correct it but we need you to find out the cause 1st.
Please review.
Thanks!
Jenni
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Hi Suraj Sokasane,
Below are our findings on this issue.
1. Tried to login to the EEs mentioned in the description
Their Login Failed.
2. After regenarating their Passwords through SA utility toolbox Logged in successfully.
3. Tried scenario by adding new EE. EE logged in successfully by using system generated password.
4. Tried the scenario my adding new test EE through Manual import. The EE was not able to log in through system generated Password.
5. Regenarated the password for the imported test EE. EE logged in successfully using system generate password.
Request you to please look into this issue.
Thank you,
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CC: Mandar Kulkarni, Vijay Siddha, Sumeet.Kolge, Jaideep Vinchurkar, Satya