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Type:
Task
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Status:
Done
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Priority:
Medium
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Resolution:
Done
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QBs spouse is not showing enrolled in Medical, Dental or Vision. Per WT she should be enrolled effective Nov 2019. Per notes in CP only Spouse should be enrolled in Medical. QBs spouse is available at 248-330-3276.
Spouse does have appointments starting tomorrow and is requesting a resolution before then. She wanted to speak to Admin now but I explained the process and she will receive a call back.
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We have always historically sent all Jira tickets to admins directly, and we don't always know if/when a situation will require assistance from a CE.