-
Type:
Task
-
Status:
Done
-
Priority:
Medium
-
Resolution:
Done
-
-
-
Stage Company Name:
El Dorado
-
Status Update:
Pending Info - Internal
We're currently in the process of correcting the benefit term date for Brian Ishmael to 11/30/19. The client has requested that we do NOT send another COBRA notice to the family at all.
Email from client:
From: Misty Garcia <misty.garcia@edcgov.us>
Sent: Wednesday, January 8, 2020 12:03 PM
To: Brandon Plowden <BRANDON.PLOWDEN@WORKTERRA.COM>
Cc: Deborah Mascot <Deborah.Mascot@workterra.com>; WT Workterra Support <Support@workterra.com>; Amanda Magnuson <amanda.magnuson@edcgov.us>
Subject: Re: [employeebenefits] Re: Brian Ishmael
Good morning Brandon.
Thank you for assisting with this matter.
To confirm our conversation this morning, please DO NOT send a new COBRA notice when then the benefits are termed. She already received the first one, and there were particular sensitivities with the auto language on "termination" versus coverage ended.
Regards,
Misty Garcia, PHR, AWI-CH, MBA
No work has yet been logged on this issue.
{"report":{"apdex":1,"isInitial":true,"journeyId":"9b7e68a6-da00-4d39-986c-3a56d1840847","key":"jira.project.issue.view-issue","navigationType":0,"readyForUser":699.4000000953674,"redirectCount":0,"resourceLoadedEnd":643.2999997138977,"resourceLoadedStart":96.69999980926514,"resourceTiming":[{"duration":208.40000009536743,"initiatorType":"link","name":"https://jira.workterra.net/s/3003653444a1e1a85555cab7dcfb3a21-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/css/_super/batch.css","startTime":96.69999980926514,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":96.69999980926514,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":305.09999990463257,"responseStart":0,"secureConnectionStart":0},{"duration":208.5,"initiatorType":"link","name":"https://jira.workterra.net/s/dd6a0911920485696ac20493290df627-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/css/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.css?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&richediton=true","startTime":97,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":97,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":305.5,"responseStart":0,"secureConnectionStart":0},{"duration":208.5,"initiatorType":"link","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.css","startTime":97.09999990463257,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":97.09999990463257,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":305.59999990463257,"responseStart":0,"secureConnectionStart":0},{"duration":208.40000009536743,"initiatorType":"link","name":"https://jira.workterra.net/s/bd548f27bbf8f278bd83b60dd3284ed8-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static-adgs/jira.webresources:global-static-adgs.css","startTime":97.2999997138977,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":97.2999997138977,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":305.69999980926514,"responseStart":0,"secureConnectionStart":0},{"duration":208.19999980926514,"initiatorType":"link","name":"https://jira.workterra.net/s/70725731a158a7140f19ddbd4201ba27-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static/jira.webresources:global-static.css","startTime":97.5,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":97.5,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":305.69999980926514,"responseStart":0,"secureConnectionStart":0},{"duration":217.09999990463257,"initiatorType":"script","name":"https://jira.workterra.net/s/f2623af22c15df767ec6ff268ae0b8bd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/js/_super/batch.js?locale=en-US","startTime":97.69999980926514,"connectEnd":97.69999980926514,"connectStart":97.69999980926514,"domainLookupEnd":97.69999980926514,"domainLookupStart":97.69999980926514,"fetchStart":97.69999980926514,"redirectEnd":0,"redirectStart":0,"requestStart":97.69999980926514,"responseEnd":314.7999997138977,"responseStart":314.7999997138977,"secureConnectionStart":97.69999980926514},{"duration":236.5,"initiatorType":"script","name":"https://jira.workterra.net/s/6ce676f2a5bcc9651cef6e7956f05def-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/js/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.js?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":97.7999997138977,"connectEnd":97.7999997138977,"connectStart":97.7999997138977,"domainLookupEnd":97.7999997138977,"domainLookupStart":97.7999997138977,"fetchStart":97.7999997138977,"redirectEnd":0,"redirectStart":0,"requestStart":97.7999997138977,"responseEnd":334.2999997138977,"responseStart":334.2999997138977,"secureConnectionStart":97.7999997138977},{"duration":239.2999997138977,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/4.1.5/_/download/resources/com.atlassian.plugins.atlassian-chaperone:hotspot-tour/hotspot-tour.js?batch=false&locale=en-US","startTime":98,"connectEnd":98,"connectStart":98,"domainLookupEnd":98,"domainLookupStart":98,"fetchStart":98,"redirectEnd":0,"redirectStart":0,"requestStart":98,"responseEnd":337.2999997138977,"responseStart":337.2999997138977,"secureConnectionStart":98},{"duration":239.59999990463257,"initiatorType":"script","name":"https://jira.workterra.net/s/6aa3fcf1fac5fd551eee0b69077524e6-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/aae1242f5fc81cc6a5bb8bc963ccda29/_/download/contextbatch/js/atl.global,-_super/batch.js?locale=en-US","startTime":98.19999980926514,"connectEnd":98.19999980926514,"connectStart":98.19999980926514,"domainLookupEnd":98.19999980926514,"domainLookupStart":98.19999980926514,"fetchStart":98.19999980926514,"redirectEnd":0,"redirectStart":0,"requestStart":98.19999980926514,"responseEnd":337.7999997138977,"responseStart":337.7999997138977,"secureConnectionStart":98.19999980926514},{"duration":239.7999997138977,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-en/jira.webresources:calendar-en.js","startTime":98.40000009536743,"connectEnd":98.40000009536743,"connectStart":98.40000009536743,"domainLookupEnd":98.40000009536743,"domainLookupStart":98.40000009536743,"fetchStart":98.40000009536743,"redirectEnd":0,"redirectStart":0,"requestStart":98.40000009536743,"responseEnd":338.19999980926514,"responseStart":338.19999980926514,"secureConnectionStart":98.40000009536743},{"duration":239.90000009536743,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-localisation-moment/jira.webresources:calendar-localisation-moment.js","startTime":98.59999990463257,"connectEnd":98.59999990463257,"connectStart":98.59999990463257,"domainLookupEnd":98.59999990463257,"domainLookupStart":98.59999990463257,"fetchStart":98.59999990463257,"redirectEnd":0,"redirectStart":0,"requestStart":98.59999990463257,"responseEnd":338.5,"responseStart":338.5,"secureConnectionStart":98.59999990463257},{"duration":240.2000002861023,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.js?locale=en-US","startTime":98.69999980926514,"connectEnd":98.69999980926514,"connectStart":98.69999980926514,"domainLookupEnd":98.69999980926514,"domainLookupStart":98.69999980926514,"fetchStart":98.69999980926514,"redirectEnd":0,"redirectStart":0,"requestStart":98.69999980926514,"responseEnd":338.90000009536743,"responseStart":338.90000009536743,"secureConnectionStart":98.69999980926514},{"duration":240.89999961853027,"initiatorType":"link","name":"https://jira.workterra.net/s/05c862146699bb029ceb0a489075e63b-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/bcd66e9a133a1b9f5fd14b56841e1c5b/_/download/contextbatch/css/jira.global.look-and-feel,-_super/batch.css","startTime":98.90000009536743,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":98.90000009536743,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":339.7999997138977,"responseStart":0,"secureConnectionStart":0},{"duration":240.30000019073486,"initiatorType":"script","name":"https://jira.workterra.net/rest/api/1.0/shortcuts/805012/a664c2c06e52d83566c477b9899c262e/shortcuts.js?context=issuenavigation&context=issueaction","startTime":99.09999990463257,"connectEnd":99.09999990463257,"connectStart":99.09999990463257,"domainLookupEnd":99.09999990463257,"domainLookupStart":99.09999990463257,"fetchStart":99.09999990463257,"redirectEnd":0,"redirectStart":0,"requestStart":99.09999990463257,"responseEnd":339.40000009536743,"responseStart":339.40000009536743,"secureConnectionStart":99.09999990463257},{"duration":240.7000002861023,"initiatorType":"link","name":"https://jira.workterra.net/s/9095228fa10daa2d3e3d7d5760c95e91-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/css/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.css?jira.create.linked.issue=true&richediton=true","startTime":99.19999980926514,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":99.19999980926514,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":339.90000009536743,"responseStart":0,"secureConnectionStart":0},{"duration":240.5,"initiatorType":"script","name":"https://jira.workterra.net/s/c19a1b46e985d7fb85efaf27c8febfdd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/js/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.js?jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":99.40000009536743,"connectEnd":99.40000009536743,"connectStart":99.40000009536743,"domainLookupEnd":99.40000009536743,"domainLookupStart":99.40000009536743,"fetchStart":99.40000009536743,"redirectEnd":0,"redirectStart":0,"requestStart":99.40000009536743,"responseEnd":339.90000009536743,"responseStart":339.90000009536743,"secureConnectionStart":99.40000009536743},{"duration":542.8000001907349,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:bigpipe-js/jira.webresources:bigpipe-js.js","startTime":100.19999980926514,"connectEnd":100.19999980926514,"connectStart":100.19999980926514,"domainLookupEnd":100.19999980926514,"domainLookupStart":100.19999980926514,"fetchStart":100.19999980926514,"redirectEnd":0,"redirectStart":0,"requestStart":100.19999980926514,"responseEnd":643,"responseStart":643,"secureConnectionStart":100.19999980926514},{"duration":543.0999999046326,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:bigpipe-init/jira.webresources:bigpipe-init.js","startTime":100.19999980926514,"connectEnd":100.19999980926514,"connectStart":100.19999980926514,"domainLookupEnd":100.19999980926514,"domainLookupStart":100.19999980926514,"fetchStart":100.19999980926514,"redirectEnd":0,"redirectStart":0,"requestStart":100.19999980926514,"responseEnd":643.2999997138977,"responseStart":643.2999997138977,"secureConnectionStart":100.19999980926514},{"duration":171.09999990463257,"initiatorType":"xmlhttprequest","name":"https://jira.workterra.net/rest/webResources/1.0/resources","startTime":520.6999998092651,"connectEnd":520.6999998092651,"connectStart":520.6999998092651,"domainLookupEnd":520.6999998092651,"domainLookupStart":520.6999998092651,"fetchStart":520.6999998092651,"redirectEnd":0,"redirectStart":0,"requestStart":520.6999998092651,"responseEnd":691.7999997138977,"responseStart":691.7999997138977,"secureConnectionStart":520.6999998092651}],"threshold":1000,"fetchStart":0,"domainLookupStart":0,"domainLookupEnd":0,"connectStart":0,"connectEnd":0,"requestStart":24,"responseStart":92,"responseEnd":93,"domLoading":95,"domInteractive":790,"domContentLoadedEventStart":790,"domContentLoadedEventEnd":828,"domComplete":966,"loadEventStart":967,"loadEventEnd":969,"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","marks":[],"measures":[],"correlationId":"75d625aab336d8","effectiveType":"4g","downlink":9.9,"rtt":0,"serverDuration":31,"dbReadsTimeInMs":2,"dbConnsTimeInMs":3,"applicationHash":"156decd7d2b4272533aa6cefc8294af635e1da97","experiments":[]}}
