Details

      Description

      Environment: PreProd

      Steps:
      1. Send Email to new user
      2. Click Link > Registration Popup
      3. Skip
      4.Review and Sign > Signature
      5. Decline to Sign > Add comments > Submit
      6. After clicking Submit when we click Back navigation arrow, registration popup still appears
      7. Now, click Register all registration data appears blank.
      8. Cannot add email id as well
      9. Update details > Sign

      Blank popup appears. refer screen capture.

      Swapnil Pandhare Rohan J Khandave Samir

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            ramya.tantry Ramya Tantry (Inactive) added a comment -

            Hi Robert Malony,

            Once a guest user who skipped registration, submits or declines the form , the page is redirected to previous url. This URL holds the data of the user whether he is registered or not.
            So whenever this URL is hit (through redirection or back navigation), registration popup will come up every-time.
            Can you please provide your input on the flow of the the person if he has skipped registration and how many times should the registration popup come up.

            CC:Swapnil Pandhare,Rohan J Khandave,Samir,Priya Dhamande

            Show
            ramya.tantry Ramya Tantry (Inactive) added a comment - Hi Robert Malony , Once a guest user who skipped registration, submits or declines the form , the page is redirected to previous url. This URL holds the data of the user whether he is registered or not. So whenever this URL is hit (through redirection or back navigation), registration popup will come up every-time. Can you please provide your input on the flow of the the person if he has skipped registration and how many times should the registration popup come up. CC: Swapnil Pandhare , Rohan J Khandave , Samir , Priya Dhamande
            Hide
            Robert.Malony Robert Malony (Inactive) added a comment - - edited

            Hi Ramya Tantry,

            Is there anyway to store that session while the user is in the same browser? It is quite annoying that it pops up all the time after registration is skipped while navigating back and forth between forms on the pages.

            Ideally it does not show once the User hits Skip while they are in this session. But if they close the page/tab or browser, and then access DMS again, the prompt should show.

            This was observed during the Beta demo and noted to that it should be fixed.

            Thanks,
            Robert

            cc: Swapnil Pandhare, Samir, ShashiKant Mishra, and Priya Dhamande

            Show
            Robert.Malony Robert Malony (Inactive) added a comment - - edited Hi Ramya Tantry , Is there anyway to store that session while the user is in the same browser? It is quite annoying that it pops up all the time after registration is skipped while navigating back and forth between forms on the pages. Ideally it does not show once the User hits Skip while they are in this session. But if they close the page/tab or browser, and then access DMS again, the prompt should show. This was observed during the Beta demo and noted to that it should be fixed. Thanks, Robert cc: Swapnil Pandhare , Samir , ShashiKant Mishra , and Priya Dhamande
            Hide
            Robert.Malony Robert Malony (Inactive) added a comment - - edited

            BETA-460

            Show
            Robert.Malony Robert Malony (Inactive) added a comment - - edited BETA-460
            Hide
            Ganesh.sadawarte Ganesh Sadawarte (Inactive) added a comment -

            Hi All,

            We have changed behavior of suggesting registration for guest user, now once popup shown then it will not shown again for that particular session.

            CC-Samir,Swapnil Pandhare

            Thanks,
            Ganesh

            Show
            Ganesh.sadawarte Ganesh Sadawarte (Inactive) added a comment - Hi All, We have changed behavior of suggesting registration for guest user, now once popup shown then it will not shown again for that particular session. CC- Samir , Swapnil Pandhare Thanks, Ganesh
            Hide
            priya.dhamande Priya Dhamande (Inactive) added a comment -

            Environment: PreProd

            The issue is verified on Preprod, the hissue has been resolved.

            Now, after successful message of Decline, the page is navigated to Review and Sign page.

            So, marking this done.

            Swapnil Pandhare Ganesh Sadawarte Rohan J Khandave

            Show
            priya.dhamande Priya Dhamande (Inactive) added a comment - Environment: PreProd The issue is verified on Preprod, the hissue has been resolved. Now, after successful message of Decline, the page is navigated to Review and Sign page. So, marking this done. Swapnil Pandhare Ganesh Sadawarte Rohan J Khandave
            Hide
            Monika.Demla Monika Demla (Inactive) added a comment -

            Priya Dhamande when can this be available on CBinternal? so I can validate card in ATS.

            Show
            Monika.Demla Monika Demla (Inactive) added a comment - Priya Dhamande when can this be available on CBinternal? so I can validate card in ATS.

              People

              Assignee:
              Robert.Malony Robert Malony (Inactive)
              Reporter:
              priya.dhamande Priya Dhamande (Inactive)
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              Watchers:
              5 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 4h Original Estimate - 4h
                  4h
                  Remaining:
                  Time Spent - 2.5h Remaining Estimate - 2h
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                  Logged:
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                  2.5h