Uploaded image for project: 'Document Management System'
  1. Document Management System
  2. DMS-1381

Multiple recruiter threads appear as a single thread

    Details

    • Type: Bug
    • Status: Done
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: Enhancements - Fall
    • Labels:
      None
    • Company:
      All Clients/Multiple Clients

      Description

      Issue:
      When 2 recruiters send a text message to a single candidate, it appears as a single thread in the message center. This means that to a CBAT user, there is a single thread that is coherent but to the candidate, there are 2 separate threads from 2 separate phone numbers.

      Steps to recreate:
      Recruiter 1 sends a text message. Recruiter 2 sends a text message. 
      See candidate Anna Pastore Pena in cbinternalbeta system

      Current outcome:
      Both appear in a singular thread

      Ideal outcome:
      Recruiter 2 is forced to start a new thread.

      The attachment shows what each user is seeing and what should be displayed.

        Attachments

          Activity

          There are no comments yet on this issue.

            People

            Assignee:
            harshveer.singh Harshveer Singh (Inactive)
            Reporter:
            harshveer.singh Harshveer Singh (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            1 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

                Estimated:
                Original Estimate - Not Specified
                Not Specified
                Remaining:
                Remaining Estimate - 0h
                0h
                Logged:
                Time Spent - 59h
                59h