Uploaded image for project: 'Document Management System'
  1. Document Management System
  2. DMS-1381

Multiple recruiter threads appear as a single thread

    Details

    • Type: Bug
    • Status: Done
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: Enhancements - Fall
    • Labels:
      None
    • Company:
      All Clients/Multiple Clients

      Description

      Issue:
      When 2 recruiters send a text message to a single candidate, it appears as a single thread in the message center. This means that to a CBAT user, there is a single thread that is coherent but to the candidate, there are 2 separate threads from 2 separate phone numbers.

      Steps to recreate:
      Recruiter 1 sends a text message. Recruiter 2 sends a text message. 
      See candidate Anna Pastore Pena in cbinternalbeta system

      Current outcome:
      Both appear in a singular thread

      Ideal outcome:
      Recruiter 2 is forced to start a new thread.

      The attachment shows what each user is seeing and what should be displayed.

        Attachments

          Activity

          harshveer.singh Harshveer Singh (Inactive) created issue -
          harshveer.singh Harshveer Singh (Inactive) made changes -
          Field Original Value New Value
          Status To Do [ 10000 ] Code Review [ 11801 ]
          shashikant.mishra ShashiKant Mishra (Inactive) made changes -
          Fix Version/s Enhancements - Fall [ 10610 ]
          narendra.kumar Narendra Kumar made changes -
          Sprint DMS - Fall Sprint 2 [ 161 ] DMS - Fall Sprint 2, DMS - Fall Sprint 3 [ 161, 162 ]
          harshveer.singh Harshveer Singh (Inactive) made changes -
          Resolution Done [ 10000 ]
          Status Code Review [ 11801 ] Done [ 10001 ]
          harshveer.singh Harshveer Singh (Inactive) made changes -
          Remaining Estimate 0h [ 0 ]
          Time Spent 6h [ 21600 ]
          Worklog Id 206063 [ 206063 ]
          harshveer.singh Harshveer Singh (Inactive) made changes -
          Time Spent 6h [ 21600 ] 15h [ 54000 ]
          Worklog Id 206240 [ 206240 ]
          harshveer.singh Harshveer Singh (Inactive) made changes -
          Time Spent 15h [ 54000 ] 24h [ 86400 ]
          Worklog Id 206241 [ 206241 ]
          harshveer.singh Harshveer Singh (Inactive) made changes -
          Time Spent 24h [ 86400 ] 32h [ 115200 ]
          Worklog Id 206242 [ 206242 ]
          harshveer.singh Harshveer Singh (Inactive) made changes -
          Time Spent 32h [ 115200 ] 40h [ 144000 ]
          Worklog Id 206243 [ 206243 ]
          harshveer.singh Harshveer Singh (Inactive) made changes -
          Time Spent 40h [ 144000 ] 48h [ 172800 ]
          Worklog Id 206244 [ 206244 ]
          harshveer.singh Harshveer Singh (Inactive) made changes -
          Time Spent 48h [ 172800 ] 51h [ 183600 ]
          Worklog Id 206063 [ 206063 ]
          harshveer.singh Harshveer Singh (Inactive) made changes -
          Time Spent 51h [ 183600 ] 59h [ 212400 ]
          Worklog Id 206248 [ 206248 ]
          harshveer.singh Harshveer Singh (Inactive) made changes -
          Remaining Estimate 0h [ 0 ] 8h [ 28800 ]
          Time Spent 59h [ 212400 ] 51h [ 183600 ]
          Worklog Id 206248 [ 206248 ]
          Worklog Time Spent 8h [ 28800 ]
          harshveer.singh Harshveer Singh (Inactive) made changes -
          Remaining Estimate 8h [ 28800 ] 0h [ 0 ]
          Time Spent 51h [ 183600 ] 59h [ 212400 ]
          Worklog Id 206253 [ 206253 ]

            People

            Assignee:
            harshveer.singh Harshveer Singh (Inactive)
            Reporter:
            harshveer.singh Harshveer Singh (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            1 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

                Estimated:
                Original Estimate - Not Specified
                Not Specified
                Remaining:
                Remaining Estimate - 0h
                0h
                Logged:
                Time Spent - 59h
                59h