-
Type:
Bug
-
Status: Done
-
Priority:
Medium
-
Resolution: Done
-
Affects Version/s: None
-
Fix Version/s: CBAT Offer Letter - Fall
-
Labels:
-
Company:All Clients/Multiple Clients
user is not able to see enough information on Email send to user to Review and Sign Document. It only appears clipped. This looks suspicious that email is not coming from a legit source
Upon clicking on View Entire message, then user is able to see the link
The message appear on Inbox dosent look legit from CareerBuiler emails.
There is a difference in Font which could make candidate suspect if it is coming from right sources.
- clones
-
DMS-1423 System Mapping
-
- Done
-
Hi Monika Demla,
Please find below details:
1) User is not able to see enough information on Email send to user to Review and Sign Document. It only appears clipped.
We have checked this and found this showing only on Gmail because it considers any emails with an HTML file size over 102 Kb to be too long. So it clips it and displays the message below at the cut-off point.
We have removed unwanted css and html from 'Review and Sign' email template. Now this has been fixed on 'CB Internal Beta' company and global template. Now email receives without clipped.
2) The message appear on Inbox doesn't look legit from CareerBuilder emails.
When we sent an email, we pick from address of email template. The Review and Sign email template is configure with careerbuilder@dms.com
from address for 'CB Internal Beta' company.
We have changed from address careerbuilder@dms.com
as CareerBuilder@dms.com
on end user email template now it look like as below. Please confirm whether is fine.
Note: Require customization's done on 'CB Internal Beta' company.
Please check and let us know if you face any issue.
CC-Samir,Swapnil Pandhare,Rohan J Khandave,Priya Dhamande
Thanks,
Ganesh