Issue is getting on Production as well on Firefox browser.

Samir Sachin Hingole Hrishikesh Deshpande

Hi,

Verified the issue in FF browser, the download is working fine.

cc - Samir

Thanks

Hi Mohd Belal,

Can you please verify this

Regards,

Samir

Hi Priya Dhamande,

I have verified the case for Download issue, the files are getting downloaded in case of PDF, HTML, Text in FF.

cc - Samir

Thanks

Hi Mohd Belal,

We are getting above mentioned issue on FF browser for HTML and text file today's screen capture.

Refer screen capture.

Sachin Hingole Samir Rohan J Khandave

HI Priya Dhamande,

Just verified the case in Production env and the files are getting downloaded.

Please have a look into screenshots for your ref.

Also if you are still facing issue, let's have a call for discussion.

cc - Samir

Thanks

A discussed on call. Can you you please replicate and resolve.

Samir Sachin Hingole Rohan J Khandave

Environment: Preprod
Login: Admin
Page: Template Library
Browser: FireFox, Chrome and IE

Points verified:
1. Downloading and opening HTML in FF
2. Downloading and opening HTML in Chrome
3. Downloading and opening HTML in IE
4. Downloading and opening TEXT in FF
5. Downloading and opening TEXT in Chrome
6. Downloading and opening TEXT in IE

For all the mentioned scenarios, HTML and Text file opened as expected. So, marking jira Done.

Samir Sachin Hingole Rohan J Khandave