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      Description

      When Recruiter click on Document Link - to view signed document, it doesnt show signature on the page. It does show all mapping fields but it doesnt show the signed part

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          Monika.Demla Monika Demla (Inactive) added a comment -

          Thank you!
          Monika

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          Monika.Demla Monika Demla (Inactive) added a comment - Thank you! Monika
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          mohd.belal Mohd Belal (Inactive) added a comment -

          Hi Robert Malony,

          Based on the above screenshot we need few details to replicate the scenario and test the case as we tried with few documents and the signature field was getting mapped.

          Please provide the Document Template name which you are using in above example.

          Also please check this ticket type as its marked as New Feature.

          cc - Samir

          Thanks

          Show
          mohd.belal Mohd Belal (Inactive) added a comment - Hi Robert Malony , Based on the above screenshot we need few details to replicate the scenario and test the case as we tried with few documents and the signature field was getting mapped. Please provide the Document Template name which you are using in above example. Also please check this ticket type as its marked as New Feature. cc - Samir Thanks
          Hide
          priya.dhamande Priya Dhamande (Inactive) added a comment -

          Environment: Preprod and Production
          Login: Candidate
          Template Type: PDF, HTML and TEXT

          Steps:
          1. Candidate Login > Review and Sign Page
          2. Select document > Add Signature > Submit
          3. Select Signed document
          4. Signature available
          5. Click download
          6. Check downloaded document for Signature
          7. Signature available

          Verified for all template types.

          There may be probability, Signature may not be having mandatory permissions. So, during submitting Signature was not added and document submitted accordingly.

          For getting more details, can you please provide Template Name, so that we have analysis and confirm the same.

          Sachin Hingole Samir Robert Malony Monika Demla Rohan J Khandave Ganesh Sadawarte Mohd Belal

          Show
          priya.dhamande Priya Dhamande (Inactive) added a comment - Environment: Preprod and Production Login: Candidate Template Type: PDF, HTML and TEXT Steps: 1. Candidate Login > Review and Sign Page 2. Select document > Add Signature > Submit 3. Select Signed document 4. Signature available 5. Click download 6. Check downloaded document for Signature 7. Signature available Verified for all template types. There may be probability, Signature may not be having mandatory permissions. So, during submitting Signature was not added and document submitted accordingly. For getting more details, can you please provide Template Name, so that we have analysis and confirm the same. Sachin Hingole Samir Robert Malony Monika Demla Rohan J Khandave Ganesh Sadawarte Mohd Belal
          Hide
          Robert.Malony Robert Malony (Inactive) added a comment -

          Hi Monika Demla,

          Can you double check that this is working as expected now? If not, please share the document which you are seeing this issue.

          Thanks,
          Robert

          cc: Priya Dhamande and Mohd Belal

          Show
          Robert.Malony Robert Malony (Inactive) added a comment - Hi Monika Demla , Can you double check that this is working as expected now? If not, please share the document which you are seeing this issue. Thanks, Robert cc: Priya Dhamande and Mohd Belal
          Hide
          Monika.Demla Monika Demla (Inactive) added a comment -

          This is working as expected. Verified.

          Show
          Monika.Demla Monika Demla (Inactive) added a comment - This is working as expected. Verified.

            People

            Assignee:
            Robert.Malony Robert Malony (Inactive)
            Reporter:
            Robert.Malony Robert Malony (Inactive)
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