-
Type:
Bug
-
Status:
Done
-
Priority:
High
-
Resolution:
Done
-
Affects Version/s:
None
-
-
-
Company:
All Clients/Multiple Clients
-
Sprint:
DMS - Fall Sprint 6, DMS - Fall Sprint 7
Environment: Preprod
Login: Admin
Browser: FF and Chrome
Seps:
1. Admin Login
2. Send Forms > Select HTML template
3. Update details > Preview
Error
Refer screen capture.
{"report":{"apdex":0.5,"isInitial":true,"journeyId":"30d9b6b0-8514-4073-8f23-b91d77f541ca","key":"jira.project.issue.view-issue","navigationType":0,"readyForUser":1641.7000007629395,"redirectCount":0,"resourceLoadedEnd":2271.5,"resourceLoadedStart":573.3000001907349,"resourceTiming":[{"duration":235.19999980926514,"initiatorType":"link","name":"https://jira.workterra.net/s/3003653444a1e1a85555cab7dcfb3a21-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/css/_super/batch.css","startTime":573.3000001907349,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":573.3000001907349,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":808.5,"responseStart":0,"secureConnectionStart":0},{"duration":230.5999994277954,"initiatorType":"link","name":"https://jira.workterra.net/s/dd6a0911920485696ac20493290df627-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/css/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.css?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&richediton=true","startTime":578.2000007629395,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":578.2000007629395,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":808.8000001907349,"responseStart":0,"secureConnectionStart":0},{"duration":231.20000076293945,"initiatorType":"link","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.css","startTime":578.5,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":578.5,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":809.7000007629395,"responseStart":0,"secureConnectionStart":0},{"duration":231.30000019073486,"initiatorType":"link","name":"https://jira.workterra.net/s/bd548f27bbf8f278bd83b60dd3284ed8-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static-adgs/jira.webresources:global-static-adgs.css","startTime":578.9000005722046,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":578.9000005722046,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":810.2000007629395,"responseStart":0,"secureConnectionStart":0},{"duration":235.80000019073486,"initiatorType":"link","name":"https://jira.workterra.net/s/70725731a158a7140f19ddbd4201ba27-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static/jira.webresources:global-static.css","startTime":579.3000001907349,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":579.3000001907349,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":815.1000003814697,"responseStart":0,"secureConnectionStart":0},{"duration":341.29999923706055,"initiatorType":"script","name":"https://jira.workterra.net/s/f2623af22c15df767ec6ff268ae0b8bd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/js/_super/batch.js?locale=en-US","startTime":579.7000007629395,"connectEnd":579.7000007629395,"connectStart":579.7000007629395,"domainLookupEnd":579.7000007629395,"domainLookupStart":579.7000007629395,"fetchStart":579.7000007629395,"redirectEnd":0,"redirectStart":0,"requestStart":579.7000007629395,"responseEnd":921,"responseStart":921,"secureConnectionStart":579.7000007629395},{"duration":516,"initiatorType":"script","name":"https://jira.workterra.net/s/6ce676f2a5bcc9651cef6e7956f05def-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/js/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.js?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":580.1000003814697,"connectEnd":580.1000003814697,"connectStart":580.1000003814697,"domainLookupEnd":580.1000003814697,"domainLookupStart":580.1000003814697,"fetchStart":580.1000003814697,"redirectEnd":0,"redirectStart":0,"requestStart":580.1000003814697,"responseEnd":1096.1000003814697,"responseStart":1096.1000003814697,"secureConnectionStart":580.1000003814697},{"duration":526.1999998092651,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/4.1.5/_/download/resources/com.atlassian.plugins.atlassian-chaperone:hotspot-tour/hotspot-tour.js?batch=false&locale=en-US","startTime":587.9000005722046,"connectEnd":587.9000005722046,"connectStart":587.9000005722046,"domainLookupEnd":587.9000005722046,"domainLookupStart":587.9000005722046,"fetchStart":587.9000005722046,"redirectEnd":0,"redirectStart":0,"requestStart":587.9000005722046,"responseEnd":1114.1000003814697,"responseStart":1114.1000003814697,"secureConnectionStart":587.9000005722046},{"duration":536.5,"initiatorType":"script","name":"https://jira.workterra.net/s/6aa3fcf1fac5fd551eee0b69077524e6-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/aae1242f5fc81cc6a5bb8bc963ccda29/_/download/contextbatch/js/atl.global,-_super/batch.js?locale=en-US","startTime":588.2000007629395,"connectEnd":588.2000007629395,"connectStart":588.2000007629395,"domainLookupEnd":588.2000007629395,"domainLookupStart":588.2000007629395,"fetchStart":588.2000007629395,"redirectEnd":0,"redirectStart":0,"requestStart":588.2000007629395,"responseEnd":1124.7000007629395,"responseStart":1124.7000007629395,"secureConnectionStart":588.2000007629395},{"duration":538.8000001907349,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-en/jira.webresources:calendar-en.js","startTime":588.5,"connectEnd":588.5,"connectStart":588.5,"domainLookupEnd":588.5,"domainLookupStart":588.5,"fetchStart":588.5,"redirectEnd":0,"redirectStart":0,"requestStart":588.5,"responseEnd":1127.3000001907349,"responseStart":1127.3000001907349,"secureConnectionStart":588.5},{"duration":546,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-localisation-moment/jira.webresources:calendar-localisation-moment.js","startTime":588.6000003814697,"connectEnd":588.6000003814697,"connectStart":588.6000003814697,"domainLookupEnd":588.6000003814697,"domainLookupStart":588.6000003814697,"fetchStart":588.6000003814697,"redirectEnd":0,"redirectStart":0,"requestStart":588.6000003814697,"responseEnd":1134.6000003814697,"responseStart":1134.6000003814697,"secureConnectionStart":588.6000003814697},{"duration":555.5999994277954,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.js?locale=en-US","startTime":588.7000007629395,"connectEnd":588.7000007629395,"connectStart":588.7000007629395,"domainLookupEnd":588.7000007629395,"domainLookupStart":588.7000007629395,"fetchStart":588.7000007629395,"redirectEnd":0,"redirectStart":0,"requestStart":588.7000007629395,"responseEnd":1144.3000001907349,"responseStart":1144.3000001907349,"secureConnectionStart":588.7000007629395},{"duration":556.1000003814697,"initiatorType":"link","name":"https://jira.workterra.net/s/05c862146699bb029ceb0a489075e63b-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/bcd66e9a133a1b9f5fd14b56841e1c5b/_/download/contextbatch/css/jira.global.look-and-feel,-_super/batch.css","startTime":590.1000003814697,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":590.1000003814697,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":1146.2000007629395,"responseStart":0,"secureConnectionStart":0},{"duration":556.6999998092651,"initiatorType":"script","name":"https://jira.workterra.net/rest/api/1.0/shortcuts/805012/791e1967a6a072c32d0cee4c6c2a0423/shortcuts.js?context=issuenavigation&context=issueaction","startTime":590.3000001907349,"connectEnd":590.3000001907349,"connectStart":590.3000001907349,"domainLookupEnd":590.3000001907349,"domainLookupStart":590.3000001907349,"fetchStart":590.3000001907349,"redirectEnd":0,"redirectStart":0,"requestStart":590.3000001907349,"responseEnd":1147,"responseStart":1147,"secureConnectionStart":590.3000001907349},{"duration":558.6000003814697,"initiatorType":"link","name":"https://jira.workterra.net/s/9095228fa10daa2d3e3d7d5760c95e91-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/css/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.css?jira.create.linked.issue=true&richediton=true","startTime":590.5,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":590.5,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":1149.1000003814697,"responseStart":0,"secureConnectionStart":0},{"duration":558.9000005722046,"initiatorType":"script","name":"https://jira.workterra.net/s/c19a1b46e985d7fb85efaf27c8febfdd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/js/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.js?jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":590.8000001907349,"connectEnd":590.8000001907349,"connectStart":590.8000001907349,"domainLookupEnd":590.8000001907349,"domainLookupStart":590.8000001907349,"fetchStart":590.8000001907349,"redirectEnd":0,"redirectStart":0,"requestStart":590.8000001907349,"responseEnd":1149.7000007629395,"responseStart":1149.7000007629395,"secureConnectionStart":590.8000001907349}],"threshold":1000,"fetchStart":0,"domainLookupStart":0,"domainLookupEnd":0,"connectStart":0,"connectEnd":0,"requestStart":487,"responseStart":565,"responseEnd":566,"domLoading":571,"domInteractive":2358,"domContentLoadedEventStart":2358,"domContentLoadedEventEnd":2434,"domComplete":2792,"loadEventStart":2792,"loadEventEnd":2796,"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","marks":[],"measures":[],"correlationId":"6e6a9512256f6c","effectiveType":"4g","downlink":10,"rtt":0,"serverDuration":47,"dbReadsTimeInMs":4,"dbConnsTimeInMs":6,"applicationHash":"156decd7d2b4272533aa6cefc8294af635e1da97","experiments":[]}}