Document Management SystemProject Type: software

Document Management System

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  1. Document Management System
  2. DMS-1609

DMS | PreProd | PDF | Submit giving error

    Details

    • Type: Bug
    • Status: Done
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: Enhancements - Fall
    • Labels:
      None
    • Company:
      All Clients/Multiple Clients

      Description

      Environment: Preprod
      Login: Candidate
      Browser: FF and Chrome

      Steps;
      1. Email received
      2. Click Link
      3. review and Sign > Select PDF template
      4. Sign > Submit
      5. Error

      Expected: Submit successful popup should appear
      Actual: Blank popup appearing.

      Refer screen capture.

      Sachin Hingole Hrishikesh Deshpande Rohan J Khandave Narendra Kumar

        Attachments

        1. 1609.jpg
          1609.jpg
          135 kB
        2. Review&Sign.jpg
          Review&Sign.jpg
          164 kB
        3. Screenshot (2814).png
          Screenshot (2814).png
          166 kB
        4. Screenshot (2916).png
          Screenshot (2916).png
          152 kB
        5. Screenshot (3412).png
          Screenshot (3412).png
          108 kB
        6. Screenshot (3413).png
          Screenshot (3413).png
          167 kB

          Activity

          Ascending order - Click to sort in descending order
          priya.dhamande Priya Dhamande (Inactive) created issue -
          jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
          Field Original Value New Value
          Priority Medium [ 3 ] High [ 2 ]
          samir Samir made changes -
          Fix Version/s Enhancements - Fall [ 10610 ]
          ramya.tantry Ramya Tantry (Inactive) made changes -
          Assignee Samir [ samir ] Ramya Tantry [ ramya.tantry ]
          ramya.tantry Ramya Tantry (Inactive) made changes -
          Status To Do [ 10000 ] In Progress [ 3 ]
          ramya.tantry Ramya Tantry (Inactive) made changes -
          Attachment Review&Sign.jpg [ 111946 ]
          Hide
          Permalink
          ramya.tantry Ramya Tantry (Inactive) added a comment -

          Hi Priya Dhamande,

          This issue is not reproducible.

          PFA Screenshot:

          Please check and let me know if there is any specific scenario.
           

          CC: Rohan J Khandave,Ganesh Sadawarte

          Show
          ramya.tantry Ramya Tantry (Inactive) added a comment - Hi Priya Dhamande , This issue is not reproducible. PFA Screenshot: Please check and let me know if there is any specific scenario.   CC: Rohan J Khandave , Ganesh Sadawarte
          ramya.tantry Ramya Tantry (Inactive) made changes -
          Assignee Ramya Tantry [ ramya.tantry ] Priya Dhamande [ priya.dhamande ]
          ramya.tantry Ramya Tantry (Inactive) made changes -
          Status In Progress [ 3 ] In QA Testing [ 11901 ]
          Permalink
          ramya.tantry Ramya Tantry (Inactive) logged work - 08/Jul/19 03:03 AM
          • Time Spent:
            1h
             

            Issue analysis

            Draft reply

          ramya.tantry Ramya Tantry (Inactive) made changes -
          Remaining Estimate 0h [ 0 ]
          Time Spent 1h [ 3600 ]
          Worklog Id 186893 [ 186893 ]
          priya.dhamande Priya Dhamande (Inactive) made changes -
          Assignee Priya Dhamande [ priya.dhamande ] Jayshree Nagpure [ jayshree.nagpure ]
          jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
          Attachment 1609.jpg [ 112049 ]
          Hide
          Permalink
          jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - - edited

          Hi Ramya Tantry,

          We are getting such kind of issue incase of site slowness.
          Today also I observed same behavior while navigating from send forms to home page.
          PFA -

          Thanks,
          Jayshree

          Priya Dhamande

          Show
          jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - - edited Hi Ramya Tantry , We are getting such kind of issue incase of site slowness. Today also I observed same behavior while navigating from send forms to home page. PFA - Thanks, Jayshree Priya Dhamande
          jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
          Status In QA Testing [ 11901 ] In Progress [ 3 ]
          jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
          Assignee Jayshree Nagpure [ jayshree.nagpure ] Ramya Tantry [ ramya.tantry ]
          ramya.tantry Ramya Tantry (Inactive) made changes -
          Status In Progress [ 3 ] To Do [ 10000 ]
          priya.dhamande Priya Dhamande (Inactive) made changes -
          Attachment Screenshot (2914).png [ 112171 ]
          priya.dhamande Priya Dhamande (Inactive) made changes -
          Attachment Screenshot (2914).png [ 112171 ]
          priya.dhamande Priya Dhamande (Inactive) made changes -
          Attachment Screenshot (2916).png [ 112172 ]
          Hide
          Permalink
          priya.dhamande Priya Dhamande (Inactive) added a comment -

          Hi Narendra Kumar,

          Please find the blank popup issue with console details, as discussed.

          Sachin Hingole Hrishikesh Deshpande Samir Rohan J Khandave Ramya Tantry

          Show
          priya.dhamande Priya Dhamande (Inactive) added a comment - Hi Narendra Kumar , Please find the blank popup issue with console details, as discussed. Sachin Hingole Hrishikesh Deshpande Samir Rohan J Khandave Ramya Tantry
          samir Samir made changes -
          Status To Do [ 10000 ] In QA Testing [ 11901 ]
          samir Samir made changes -
          Assignee Ramya Tantry [ ramya.tantry ] Priya Dhamande [ priya.dhamande ]
          samir Samir made changes -
          Sprint DMS - Fall Sprint 8 [ 167 ]
          Original Estimate 0h [ 0 ]
          Permalink
          priya.dhamande Priya Dhamande (Inactive) logged work - 24/Jul/19 05:45 AM
          • Time Spent:
            0.5h
             

            Preprod testing

          Hide
          Permalink
          priya.dhamande Priya Dhamande (Inactive) added a comment -

          Environment: Preprod
          Login: Candidate
          Browser: FF and Chrome

          Submit working as expected. Verified for PDF, HTML and Text file type.

          Refer screen capture. So, marking jira done.

          Show
          priya.dhamande Priya Dhamande (Inactive) added a comment - Environment: Preprod Login: Candidate Browser: FF and Chrome Submit working as expected. Verified for PDF, HTML and Text file type. Refer screen capture. So, marking jira done.
          priya.dhamande Priya Dhamande (Inactive) made changes -
          Attachment Screenshot (3412).png [ 114327 ]
          Attachment Screenshot (3413).png [ 114328 ]
          priya.dhamande Priya Dhamande (Inactive) made changes -
          Time Spent 1h [ 3600 ] 1.5h [ 5400 ]
          Worklog Id 191005 [ 191005 ]
          priya.dhamande Priya Dhamande (Inactive) made changes -
          Resolution Done [ 10000 ]
          Status In QA Testing [ 11901 ] Done [ 10001 ]
          Transition Time In Source Status Execution Times
          Ramya Tantry (Inactive) made transition -
          To Do In Progress
          		3d 23h 26m 1
          Ramya Tantry (Inactive) made transition -
          In Progress In QA Testing
          		21m 15s 1
          Jayshree Nagpure (Inactive) made transition -
          In QA Testing In Progress
          		23h 52m 1
          Ramya Tantry (Inactive) made transition -
          In Progress To Do
          		1h 47m 1
          Samir made transition -
          To Do In QA Testing
          		14d 19h 8m 1
          Priya Dhamande (Inactive) made transition -
          In QA Testing Done
          		5h 55m 1

            People

            Assignee:
            priya.dhamande Priya Dhamande (Inactive)
            Reporter:
            priya.dhamande Priya Dhamande (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

              Dates

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              Updated:
              Resolved:

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