[DMS-1847] DMS | Preprod | HTML | Error to preview document - Workterra Jira

Details

Type: Bug
Status: Done
Priority: High
Resolution: Done
Affects Version/s: None
Fix Version/s: Between Fall and Winter 2019
Labels:
None

Company:
All Clients/Multiple Clients

Description

1.Loginwith admin
2.Create HTML document
3.Send Forms > Enter email address
4.Error received to preview the document

PFA -

Note : Able to preview and send document for PDF and Text document without any error

Hrishikesh Deshpande Sachin Hingole Priya Dhamande Satya

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Attachments

HTMLSend.png
108 kB
05/Sep/19 02:15 AM
HTML Template.png
40 kB
05/Sep/19 04:43 AM
Screenshot (4403).png
162 kB
15/Sep/19 10:30 PM

Activity

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Priya Dhamande (Inactive) added a comment - 15/Sep/19 10:30 PM

Environment: Prod
Login: Admin
File Type: HTML
Browser: FF and Chrome

Able to preview HTML document.

Refer screen capture. So, marking jira done.

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Priya Dhamande (Inactive) added a comment - 15/Sep/19 10:30 PM Environment: Prod Login: Admin File Type: HTML Browser: FF and Chrome Able to preview HTML document. Refer screen capture. So, marking jira done.

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Ganesh Sadawarte (Inactive) added a comment - 05/Sep/19 04:38 AM - edited

Hi All,

Please find below 3C's

Concern: HTML preview now working.

Cause: The Company.Email address field is mapped on template which causing error. Also we found that Company.Email address not exists in production.

Correction: We have removed Company.Email address from pre-production. Now preview is working fine.

CC-Samir,Rohan J Khandave,Ramya Tantry,Jayshree Nagpure

Thanks
Ganesh

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Ganesh Sadawarte (Inactive) added a comment - 05/Sep/19 04:38 AM - edited Hi All, Please find below 3C's Concern : HTML preview now working. Cause : The Company.Email address field is mapped on template which causing error. Also we found that Company.Email address not exists in production. Correction: We have removed Company.Email address from pre-production. Now preview is working fine. CC- Samir , Rohan J Khandave , Ramya Tantry , Jayshree Nagpure Thanks Ganesh

People

Assignee:: Priya Dhamande (Inactive)

Reporter:: Jayshree Nagpure (Inactive)

Votes:: 0 Vote for this issue

Watchers:: 2 Start watching this issue

Dates

Created:: 05/Sep/19 02:14 AM

Updated:: 15/Sep/19 10:31 PM

Resolved:: 15/Sep/19 10:31 PM

Time Tracking

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Not Specified

Remaining:

Logged:

2.25h