Document Management SystemProject Type: software

Document Management System

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  1. Document Management System
  2. DMS-1862

File not found issue on click of user completion mail pdf

    Details

    • Company:
      All Clients/Multiple Clients

      Description

      Steps:

      1. Send PDF form to candidate.
      2. Candidate login-> Review and Sign -> Submit
      3. Click on pdf received in mail
      4. Shows File not found. 

      Note: File downloads, if we use basic integration link for review and sign. This issue comes only when explicit candidate login is done.

      CC: Rohan J Khandave,Ganesh Sadawarte,Samir,Priya Dhamande,Jayshree Nagpure

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          ramya.tantry Ramya Tantry (Inactive) added a comment -

          3C's

          Concern: File not found issue on click of user completion mail pdf.
          Cause: If candidate has multiple companies, then bydefault, company is set to global(-1). This causes the document to generate in global folder but the link generated to specific to that company which results in error on click of link.
          Correction: This is data issue. As of now, we are not supporting candidates to have multiple companies.

          As this is data issue of a particular candidate user, closing this issue.

          CC:Rohan J Khandave,Priya Dhamande

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          ramya.tantry Ramya Tantry (Inactive) added a comment - 3C's Concern : File not found issue on click of user completion mail pdf. Cause : If candidate has multiple companies, then bydefault, company is set to global(-1). This causes the document to generate in global folder but the link generated to specific to that company which results in error on click of link. Correction : This is data issue. As of now, we are not supporting candidates to have multiple companies. As this is data issue of a particular candidate user, closing this issue. CC: Rohan J Khandave , Priya Dhamande

            People

            Assignee:
            ramya.tantry Ramya Tantry (Inactive)
            Reporter:
            ramya.tantry Ramya Tantry (Inactive)
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