Document Management SystemProject Type: software

Document Management System

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  1. Document Management System
  2. DMS-1862

File not found issue on click of user completion mail pdf

    Details

    • Company:
      All Clients/Multiple Clients

      Description

      Steps:

      1. Send PDF form to candidate.
      2. Candidate login-> Review and Sign -> Submit
      3. Click on pdf received in mail
      4. Shows File not found. 

      Note: File downloads, if we use basic integration link for review and sign. This issue comes only when explicit candidate login is done.

      CC: Rohan J Khandave,Ganesh Sadawarte,Samir,Priya Dhamande,Jayshree Nagpure

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          ramya.tantry Ramya Tantry (Inactive) created issue -
          ramya.tantry Ramya Tantry (Inactive) made changes -
          Field Original Value New Value
          Fix Version/s Between Fall and Winter 2019 [ 10919 ]
          ramya.tantry Ramya Tantry (Inactive) made changes -
          Status To Do [ 10000 ] In Progress [ 3 ]
          Permalink
          ramya.tantry Ramya Tantry (Inactive) logged work - 09/Sep/19 12:29 AM
          • Time Spent:
            1.5h
             

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          ramya.tantry Ramya Tantry (Inactive) added a comment -

          3C's

          Concern: File not found issue on click of user completion mail pdf.
          Cause: If candidate has multiple companies, then bydefault, company is set to global(-1). This causes the document to generate in global folder but the link generated to specific to that company which results in error on click of link.
          Correction: This is data issue. As of now, we are not supporting candidates to have multiple companies.

          As this is data issue of a particular candidate user, closing this issue.

          CC:Rohan J Khandave,Priya Dhamande

          Show
          ramya.tantry Ramya Tantry (Inactive) added a comment - 3C's Concern : File not found issue on click of user completion mail pdf. Cause : If candidate has multiple companies, then bydefault, company is set to global(-1). This causes the document to generate in global folder but the link generated to specific to that company which results in error on click of link. Correction : This is data issue. As of now, we are not supporting candidates to have multiple companies. As this is data issue of a particular candidate user, closing this issue. CC: Rohan J Khandave , Priya Dhamande
          ramya.tantry Ramya Tantry (Inactive) made changes -
          Resolution Done [ 10000 ]
          Status In Progress [ 3 ] Done [ 10001 ]
          ramya.tantry Ramya Tantry (Inactive) made changes -
          Remaining Estimate 0h [ 0 ]
          Time Spent 1.5h [ 5400 ]
          Worklog Id 199060 [ 199060 ]
          Transition Time In Source Status Execution Times
          Ramya Tantry (Inactive) made transition -
          To Do In Progress
          		50m 5s 1
          Ramya Tantry (Inactive) made transition -
          In Progress Done
          		6m 44s 1

            People

            Assignee:
            ramya.tantry Ramya Tantry (Inactive)
            Reporter:
            ramya.tantry Ramya Tantry (Inactive)
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              Dates

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              Updated:
              Resolved:

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