-
Type:
Bug
-
Status:
Done
-
Priority:
Medium
-
Resolution:
Done
-
Affects Version/s:
None
-
-
-
Company:
All Clients/Multiple Clients
-
Sprint:
April 2020 Release - Sprint 1, April 2020 Release - Sprint 2
Environment: Production
Login: Candidate [New User] and Admin
Browser: FF and Chrome
File Type: PDF, TEXT and HTML
Steps:
1. Admin Login > Send Forms
2. Send docuemnet to New User [newusersign@gmail.com]
3. Preview document > send
4. Email received
5. Click Email > Review an Sign page of candidate
6. Registration popup . skip
7. Sign document
Now, again Send another document [HTML / TEXT] to above candidate [newusersign@gmail.com]
8. Email received > Click Email link
9. Candidate Review and Sign Page > Skip
Expected: Step 7 document should be available with Signed TAg.
Actual: Only HTML document is available under Action documents.
Cross verified same by Completed Sent forms library both email address are same.
Refer screen capture.
{"report":{"apdex":1,"isInitial":true,"journeyId":"dfc5f169-4fbd-4b5b-bdf4-43a7d2e57536","key":"jira.project.issue.view-issue","navigationType":0,"readyForUser":753,"redirectCount":0,"resourceLoadedEnd":636.9000000953674,"resourceLoadedStart":188.7000002861023,"resourceTiming":[{"duration":58.799999713897705,"initiatorType":"link","name":"https://jira.workterra.net/s/3003653444a1e1a85555cab7dcfb3a21-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/css/_super/batch.css","startTime":188.7000002861023,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":188.7000002861023,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":247.5,"responseStart":0,"secureConnectionStart":0},{"duration":58.59999990463257,"initiatorType":"link","name":"https://jira.workterra.net/s/dd6a0911920485696ac20493290df627-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/css/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.css?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&richediton=true","startTime":189,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":189,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":247.59999990463257,"responseStart":0,"secureConnectionStart":0},{"duration":58.90000009536743,"initiatorType":"link","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.css","startTime":189.09999990463257,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":189.09999990463257,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":248,"responseStart":0,"secureConnectionStart":0},{"duration":58.89999961853027,"initiatorType":"link","name":"https://jira.workterra.net/s/bd548f27bbf8f278bd83b60dd3284ed8-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static-adgs/jira.webresources:global-static-adgs.css","startTime":189.2000002861023,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":189.2000002861023,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":248.09999990463257,"responseStart":0,"secureConnectionStart":0},{"duration":58.80000019073486,"initiatorType":"link","name":"https://jira.workterra.net/s/70725731a158a7140f19ddbd4201ba27-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static/jira.webresources:global-static.css","startTime":189.40000009536743,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":189.40000009536743,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":248.2000002861023,"responseStart":0,"secureConnectionStart":0},{"duration":109.30000019073486,"initiatorType":"script","name":"https://jira.workterra.net/s/f2623af22c15df767ec6ff268ae0b8bd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/js/_super/batch.js?locale=en-US","startTime":189.5,"connectEnd":189.5,"connectStart":189.5,"domainLookupEnd":189.5,"domainLookupStart":189.5,"fetchStart":189.5,"redirectEnd":0,"redirectStart":0,"requestStart":189.5,"responseEnd":298.80000019073486,"responseStart":298.80000019073486,"secureConnectionStart":189.5},{"duration":174.80000019073486,"initiatorType":"script","name":"https://jira.workterra.net/s/6ce676f2a5bcc9651cef6e7956f05def-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/js/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.js?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":189.5,"connectEnd":189.5,"connectStart":189.5,"domainLookupEnd":189.5,"domainLookupStart":189.5,"fetchStart":189.5,"redirectEnd":0,"redirectStart":0,"requestStart":189.5,"responseEnd":364.30000019073486,"responseStart":364.30000019073486,"secureConnectionStart":189.5},{"duration":178,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/4.1.5/_/download/resources/com.atlassian.plugins.atlassian-chaperone:hotspot-tour/hotspot-tour.js?batch=false&locale=en-US","startTime":189.7000002861023,"connectEnd":189.7000002861023,"connectStart":189.7000002861023,"domainLookupEnd":189.7000002861023,"domainLookupStart":189.7000002861023,"fetchStart":189.7000002861023,"redirectEnd":0,"redirectStart":0,"requestStart":189.7000002861023,"responseEnd":367.7000002861023,"responseStart":367.7000002861023,"secureConnectionStart":189.7000002861023},{"duration":178.59999990463257,"initiatorType":"script","name":"https://jira.workterra.net/s/6aa3fcf1fac5fd551eee0b69077524e6-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/aae1242f5fc81cc6a5bb8bc963ccda29/_/download/contextbatch/js/atl.global,-_super/batch.js?locale=en-US","startTime":189.7000002861023,"connectEnd":189.7000002861023,"connectStart":189.7000002861023,"domainLookupEnd":189.7000002861023,"domainLookupStart":189.7000002861023,"fetchStart":189.7000002861023,"redirectEnd":0,"redirectStart":0,"requestStart":189.7000002861023,"responseEnd":368.30000019073486,"responseStart":368.30000019073486,"secureConnectionStart":189.7000002861023},{"duration":179.19999980926514,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-en/jira.webresources:calendar-en.js","startTime":189.90000009536743,"connectEnd":189.90000009536743,"connectStart":189.90000009536743,"domainLookupEnd":189.90000009536743,"domainLookupStart":189.90000009536743,"fetchStart":189.90000009536743,"redirectEnd":0,"redirectStart":0,"requestStart":189.90000009536743,"responseEnd":369.09999990463257,"responseStart":369.09999990463257,"secureConnectionStart":189.90000009536743},{"duration":179.5,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-localisation-moment/jira.webresources:calendar-localisation-moment.js","startTime":190.09999990463257,"connectEnd":190.09999990463257,"connectStart":190.09999990463257,"domainLookupEnd":190.09999990463257,"domainLookupStart":190.09999990463257,"fetchStart":190.09999990463257,"redirectEnd":0,"redirectStart":0,"requestStart":190.09999990463257,"responseEnd":369.59999990463257,"responseStart":369.59999990463257,"secureConnectionStart":190.09999990463257},{"duration":179.7999997138977,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.js?locale=en-US","startTime":190.2000002861023,"connectEnd":190.2000002861023,"connectStart":190.2000002861023,"domainLookupEnd":190.2000002861023,"domainLookupStart":190.2000002861023,"fetchStart":190.2000002861023,"redirectEnd":0,"redirectStart":0,"requestStart":190.2000002861023,"responseEnd":370,"responseStart":370,"secureConnectionStart":190.2000002861023},{"duration":180.2999997138977,"initiatorType":"link","name":"https://jira.workterra.net/s/05c862146699bb029ceb0a489075e63b-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/bcd66e9a133a1b9f5fd14b56841e1c5b/_/download/contextbatch/css/jira.global.look-and-feel,-_super/batch.css","startTime":190.30000019073486,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":190.30000019073486,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":370.59999990463257,"responseStart":0,"secureConnectionStart":0},{"duration":180.2999997138977,"initiatorType":"script","name":"https://jira.workterra.net/rest/api/1.0/shortcuts/805012/81da1c7492d7ee698ae1cc31902498d9/shortcuts.js?context=issuenavigation&context=issueaction","startTime":190.30000019073486,"connectEnd":190.30000019073486,"connectStart":190.30000019073486,"domainLookupEnd":190.30000019073486,"domainLookupStart":190.30000019073486,"fetchStart":190.30000019073486,"redirectEnd":0,"redirectStart":0,"requestStart":190.30000019073486,"responseEnd":370.59999990463257,"responseStart":370.59999990463257,"secureConnectionStart":190.30000019073486},{"duration":180.80000019073486,"initiatorType":"link","name":"https://jira.workterra.net/s/9095228fa10daa2d3e3d7d5760c95e91-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/css/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.css?jira.create.linked.issue=true&richediton=true","startTime":190.40000009536743,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":190.40000009536743,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":371.2000002861023,"responseStart":0,"secureConnectionStart":0},{"duration":180.7000002861023,"initiatorType":"script","name":"https://jira.workterra.net/s/c19a1b46e985d7fb85efaf27c8febfdd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/js/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.js?jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":190.59999990463257,"connectEnd":190.59999990463257,"connectStart":190.59999990463257,"domainLookupEnd":190.59999990463257,"domainLookupStart":190.59999990463257,"fetchStart":190.59999990463257,"redirectEnd":0,"redirectStart":0,"requestStart":190.59999990463257,"responseEnd":371.30000019073486,"responseStart":371.30000019073486,"secureConnectionStart":190.59999990463257},{"duration":421.2000002861023,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:bigpipe-js/jira.webresources:bigpipe-js.js","startTime":192.09999990463257,"connectEnd":192.09999990463257,"connectStart":192.09999990463257,"domainLookupEnd":192.09999990463257,"domainLookupStart":192.09999990463257,"fetchStart":192.09999990463257,"redirectEnd":0,"redirectStart":0,"requestStart":192.09999990463257,"responseEnd":613.3000001907349,"responseStart":613.3000001907349,"secureConnectionStart":192.09999990463257},{"duration":444.80000019073486,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:bigpipe-init/jira.webresources:bigpipe-init.js","startTime":192.09999990463257,"connectEnd":192.09999990463257,"connectStart":192.09999990463257,"domainLookupEnd":192.09999990463257,"domainLookupStart":192.09999990463257,"fetchStart":192.09999990463257,"redirectEnd":0,"redirectStart":0,"requestStart":192.09999990463257,"responseEnd":636.9000000953674,"responseStart":636.9000000953674,"secureConnectionStart":192.09999990463257},{"duration":118.7000002861023,"initiatorType":"xmlhttprequest","name":"https://jira.workterra.net/rest/webResources/1.0/resources","startTime":493.59999990463257,"connectEnd":493.59999990463257,"connectStart":493.59999990463257,"domainLookupEnd":493.59999990463257,"domainLookupStart":493.59999990463257,"fetchStart":493.59999990463257,"redirectEnd":0,"redirectStart":0,"requestStart":493.59999990463257,"responseEnd":612.3000001907349,"responseStart":612.3000001907349,"secureConnectionStart":493.59999990463257}],"threshold":1000,"fetchStart":0,"domainLookupStart":0,"domainLookupEnd":0,"connectStart":0,"connectEnd":0,"requestStart":86,"responseStart":183,"responseEnd":184,"domLoading":186,"domInteractive":803,"domContentLoadedEventStart":803,"domContentLoadedEventEnd":849,"domComplete":1131,"loadEventStart":1131,"loadEventEnd":1134,"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","marks":[],"measures":[],"correlationId":"11ef9557242ac4","effectiveType":"4g","downlink":10,"rtt":0,"serverDuration":78,"dbReadsTimeInMs":3,"dbConnsTimeInMs":4,"applicationHash":"156decd7d2b4272533aa6cefc8294af635e1da97","experiments":[]}}