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Type:
Bug
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Status: Done
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Priority:
Medium
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: Between Fall and Winter 2019
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Labels:None
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Company:All Clients/Multiple Clients
Users are getting following error when the template page is access. Iframe url looks something like this for CBTA.
Ramya Tantry (Inactive)
created issue -
Ramya Tantry (Inactive)
made changes -
| Field | Original Value | New Value |
|---|---|---|
| Attachment | image (7).png [ 120714 ] |
Ramya Tantry (Inactive)
made changes -
| Status | To Do [ 10000 ] | In Progress [ 3 ] |
Ramya Tantry (Inactive)
made changes -
| Fix Version/s | Between Fall and Winter 2019 [ 10919 ] |
Ramya Tantry (Inactive)
logged work - 24/Sep/19 12:26 AM -
- Time Spent:
- 3.5h
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Issue analysis
Discussion with Samir and Rohan
Code debugging
Ramya Tantry (Inactive)
made changes -
| Remaining Estimate | 6h [ 21600 ] | |
| Original Estimate | 6h [ 21600 ] |
Ramya Tantry (Inactive)
made changes -
| Remaining Estimate | 6h [ 21600 ] | 2.5h [ 9000 ] |
| Time Spent | 3.5h [ 12600 ] | |
| Worklog Id | 202024 [ 202024 ] |
Ramya Tantry (Inactive)
made changes -
| Resolution | Done [ 10000 ] | |
| Status | In Progress [ 3 ] | Done [ 10001 ] |
Ramya Tantry (Inactive)
made changes -
| Assignee | Ramya Tantry [ ramya.tantry ] | Samir [ samir ] |
Katie Hathaway <Katie.Hathaway@careerbuilder.com>
Kristin Mcdonald <Kristin.Mcdonald@careerbuilder.com>
AccountDID: AKD3PK619G7BM6056N6
Can you please ensure, access to these 2 users are restored?
Amrendra Kumar (Inactive)
added a comment - Katie Hathaway <Katie.Hathaway@careerbuilder.com>
Kristin Mcdonald <Kristin.Mcdonald@careerbuilder.com>
AccountDID: AKD3PK619G7BM6056N6
Can you please ensure, access to these 2 users are restored?
CC: Ramya Tantry , Rohan J Khandave , Samir Hi Amrendra Kumar,
Above mentioned users have been restored and access to the mentioned AccountDID have been given to these users.
Ramya Tantry (Inactive)
added a comment - Hi Amrendra Kumar ,
Above mentioned users have been restored and access to the mentioned AccountDID have been given to these users.
CC: Rohan J Khandave , Samir Thank you, Ramya Tantry, Rohan J Khandave, Samir.
Can you please also see, if any correction is needed to avoid similar scenario in future?
Amrendra Kumar (Inactive)
added a comment - - edited Thank you, Ramya Tantry , Rohan J Khandave , Samir .
Can you please also see, if any correction is needed to avoid similar scenario in future? Hello Amrendra Kumar,
As per current implementation we only have DELETE user API. To avoid such scenarios & back-end data correction , need new API to re-activate user again & update company rights for user. So company access can be added / removed.
Let me know your views for same.
Thanks,
RohanK
CC – Samir , Ramya Tantry
Rohan J Khandave, I think we need to run this through PM to understand the priority and frequency of usecase.
Amrendra Kumar (Inactive)
added a comment - Rohan J Khandave , I think we need to run this through PM to understand the priority and frequency of usecase. | Transition | Time In Source Status | Execution Times |
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Ramya Tantry (Inactive)
made transition
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44m 52s | 1 |
Ramya Tantry (Inactive)
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22m 6s | 1 |
.png){kind=link}
Hi Samir,
Concern: Katie Hathway and Kristine Mcdonald users getting error on template page access.
Cause: In DMS, user Kristine Mcdonald has been deleted on '04/17/2019' and login has been disabled. Hence for her link "User cant be verified" message is shown.
For Katie Hathway, there are two user logins out of which one is deleted on '04/17/2019' and other is active. In case if she is accessing the link with deleted user account, she will get above message. To check the permissions for her other user login, we need AccountDID details.
Correction: With active user logins, user can access the links successfully.
CC : Rohan J Khandave