Hi All,

Awaiting from CBES time to verify and reproduce this case at their side.

Currently verified the iframe html and its working fine from DMS side in IE 11 browser.

cc -Samir

Thanks

Hi All,

This issue is not reproducible in CBES side due to one open bug reported from CBES side.

Once this bug is fixed, then we can reproduce the issue and provide a fix from our side.

https://careerbuilder.atlassian.net/browse/CBESCD-894

cc - Samir

Thanks

Hi All

I checked this issue and found that It is working on all browsers except Microsoft Edge. And then I tried to find out why so I found like Microsoft Edge does not support HTML5 iframes. 

Still finding the solution for this

Thanks

Narendra

cc: Samir, Harshveer Singh

Hi All,

I tried to check the HTML /PDF review in iframe in DMS side and its working for IE11 and Edge.
Attached is the screenshot for the IE11/Edge browser.

For CBES Integrations, I am currently unable to replicate the process due to bug occurring from CBES side.

An error of 500 is coming in following API form CBES side:
https://cbes-tasks-api-test.awstst.careerbuilderscreening.com/api/Tasks/Document

Attached is the screenshot for the bug from CBES side.

cc - Samir
Thanks

Hi All,

Following is the analysis found during cross-verification of this issue.

When we are NOT connected to any VPN and accessing the site on Edge with recent versions - DMS is opening in iFrame and the issue is not replicated.

List of Edge versions used to testing:

Attached is the screenshots for these version to check for reference.

Marking this Jira into QA for further testing.

cc - Samir

Thanks

Hi Mohd Belal,

Environment: Prod
Login: Admin
Browser: FF, IE 11 and Chrome
File Type: HTML

Verified Template for
1. Review and Sign Page
2. Review and Sign > Signed document
3. Review and Sign > Decline document

All pages appeared as expected.

Unable to test on CBAT environment, due t access issue.

Can you please confirm the same at your end.

Samir Hrishikesh Deshpande Sachin Hingole Rohan J Khandave

Hi Narendra Kumar,

As per our discussion just go through checking with CBES without VPN connection.

cc - Samir

Thanks

Hi All,

Access details for CBES are:
https://candidate.awstst.careerbuilderscreening.com/en-US/dashboard

dushyant.vashishth@gmail.com

Test@123

Thanks

Hi,

As this issue is only replicating in our CB configured Windows system, I have raised a request for Helpdesk to look into this case, as with our current analysis we are assuming that there must be some security policy at CB level (VPN, Firewall) which is restricting this access of DMS into CBES iFrame.

Link to the helpdesk request:

 
https://careerbuilder.atlassian.net/servicedesk/customer/portal/36/HELP-50365?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJiMTAwZWRjZmFlNzA2YTVkMGIzMjMzNjRjMzNhZjcwMTNhMmUwNWIxOGYxOGU5OTRmZjk5NjZkYjJmYmFiZmNlIiwiaXNzIjoic2VydmljZWRlc2stand0LXRva2VuLWlzc3VlciIsImNvbnRleHQiOnsidXNlciI6IjMwMzk3IiwiaXNzdWUiOiJIRUxQLTUwMzY1In0sImV4cCI6MTU3MzE5Nzk2OSwiaWF0IjoxNTcwNzc4NzY5fQ.zjhogPErGex1BX-5KrYuZ5qBE30pTIay_kElD6JDwvs

cc -Samir

Thanks

Hi Samir

I discussed it with Nishant.Kondapaneni, this issue is fixed from their side. So closing this ticket.