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Type:
Bug
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Status: Done
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Priority:
High
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: Winter 2020 CBES Integration
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Labels:None
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Company:All Clients/Multiple Clients
IE/EDGE - Paperless International- Online form from To DO List, is showing blank on IE while for all other browsers its working.
Fill Out online form is not working for IE/Edge, It's showing a blank page, while for other browsers it's working fine.
Browser: IE/Edge
Steps :
- Create a Release which contains International package
- Login as a candidate and access candidate invitation
- Fill all details and authorized he form
- Fill details for International Form
- Submit the form and navigate to Dashboard
- Click on Fill out form online from To-Do list- Check it's showing a blank page
| Field | Original Value | New Value |
|---|---|---|
| Summary | CBES: iFrame not | CBES: iFrame not rendering |
| Assignee | Samir [ samir ] | Mohd Belal [ mohd.belal ] |
| Sprint | DMS - Gap Fall & Win Sprint 4 [ 179 ] |
| Remaining Estimate | 12h [ 43200 ] | |
| Original Estimate | 12h [ 43200 ] |
| Status | To Do [ 10000 ] | In Progress [ 3 ] |
| Status | In Progress [ 3 ] | To Do [ 10000 ] |
Hi All,
This issue is not reproducible in CBES side due to one open bug reported from CBES side.
Once this bug is fixed, then we can reproduce the issue and provide a fix from our side.
https://careerbuilder.atlassian.net/browse/CBESCD-894
cc - Samir
Thanks
ShashiKant Mishra (Inactive)
made changes -
| Sprint | DMS - Gap Fall & Win Sprint 4 [ 179 ] | DMS - Gap Fall & Win Sprint 4, DMS - Gap Fall & Win Sprint 5 [ 179, 181 ] |
| Assignee | Mohd Belal [ mohd.belal ] | Narendra Kumar [ narendra.kumar ] |
| Status | To Do [ 10000 ] | In Progress [ 3 ] |
Hi All
I checked this issue and found that It is working on all browsers except Microsoft Edge. And then I tried to find out why so I found like Microsoft Edge does not support HTML5 iframes.
Still finding the solution for this
Thanks
Narendra
cc: Samir, Harshveer Singh
| Assignee | Narendra Kumar [ narendra.kumar ] | Mohd Belal [ mohd.belal ] |
| Attachment | Screenshot 2019-10-03 at 12.42.36 PM (3).png [ 121724 ] |
| Attachment | IE11.png [ 121727 ] |
Hi All,
I tried to check the HTML /PDF review in iframe in DMS side and its working for IE11 and Edge.
Attached is the screenshot for the IE11/Edge browser.
For CBES Integrations, I am currently unable to replicate the process due to bug occurring from CBES side.
An error of 500 is coming in following API form CBES side:
https://cbes-tasks-api-test.awstst.careerbuilderscreening.com/api/Tasks/Document
Attached is the screenshot for the bug from CBES side.
cc - Samir
Thanks
| Attachment | Screenshot 2019-10-03 at 12.56.14 PM.png [ 121730 ] |
| Remaining Estimate | 12h [ 43200 ] | 9h [ 32400 ] |
| Time Spent | 3h [ 10800 ] | |
| Worklog Id | 203709 [ 203709 ] |
Hi All,
Following is the analysis found during cross-verification of this issue.
When we are NOT connected to any VPN and accessing the site on Edge with recent versions - DMS is opening in iFrame and the issue is not replicated.
List of Edge versions used to testing:
| Edge on Windows 10 | 40.15063 |
| Edge on Windows 10 | 41.16299.15 |
| Edge on Windows 10 | 42.17134 |
| Edge on Windows 10 | 44.18362.1.0 |
Attached is the screenshots for these version to check for reference.
Marking this Jira into QA for further testing.
cc - Samir
Thanks
| Attachment | Screenshot 2019-10-06 at 9.38.28 AM.png [ 122011 ] | |
| Attachment | Screenshot 2019-10-06 at 9.36.41 AM.png [ 122012 ] | |
| Attachment | Screenshot 2019-10-06 at 9.34.43 AM.png [ 122013 ] | |
| Attachment | Screenshot 2019-10-06 at 9.33.19 AM.png [ 122014 ] |
| Remaining Estimate | 9h [ 32400 ] | 5h [ 18000 ] |
| Time Spent | 3h [ 10800 ] | 7h [ 25200 ] |
| Worklog Id | 204117 [ 204117 ] |
| Remaining Estimate | 5h [ 18000 ] | 2h [ 7200 ] |
| Time Spent | 7h [ 25200 ] | 10h [ 36000 ] |
| Worklog Id | 204118 [ 204118 ] |
| Status | In Progress [ 3 ] | In QA Testing [ 11901 ] |
| Assignee | Mohd Belal [ mohd.belal ] | Priya Dhamande [ priya.dhamande ] |
Hi Mohd Belal,
Environment: Prod
Login: Admin
Browser: FF, IE 11 and Chrome
File Type: HTML
Verified Template for
1. Review and Sign Page
2. Review and Sign > Signed document
3. Review and Sign > Decline document
All pages appeared as expected.
Unable to test on CBAT environment, due t access issue.
Can you please confirm the same at your end.
| Assignee | Priya Dhamande [ priya.dhamande ] | Mohd Belal [ mohd.belal ] |
| Remaining Estimate | 2h [ 7200 ] | 1.5h [ 5400 ] |
| Time Spent | 10h [ 36000 ] | 10.5h [ 37800 ] |
| Worklog Id | 204130 [ 204130 ] |
Hi Narendra Kumar,
As per our discussion just go through checking with CBES without VPN connection.
cc - Samir
Thanks
| Assignee | Mohd Belal [ mohd.belal ] | Narendra Kumar [ narendra.kumar ] |
Hi All,
Access details for CBES are:
https://candidate.awstst.careerbuilderscreening.com/en-US/dashboard
dushyant.vashishth@gmail.com
Test@123
Thanks
| Remaining Estimate | 1.5h [ 5400 ] | 0h [ 0 ] |
| Time Spent | 10.5h [ 37800 ] | 15.5h [ 55800 ] |
| Worklog Id | 204777 [ 204777 ] |
| Time Spent | 15.5h [ 55800 ] | 20.5h [ 73800 ] |
| Worklog Id | 204982 [ 204982 ] |
Hi,
As this issue is only replicating in our CB configured Windows system, I have raised a request for Helpdesk to look into this case, as with our current analysis we are assuming that there must be some security policy at CB level (VPN, Firewall) which is restricting this access of DMS into CBES iFrame.
Link to the helpdesk request:
cc -Samir
Thanks
| Status | In QA Testing [ 11901 ] | In Progress [ 3 ] |
| Remaining Estimate | 0h [ 0 ] | 12h [ 43200 ] |
| Original Estimate | 12h [ 43200 ] | 24h [ 86400 ] |
| Remaining Estimate | 12h [ 43200 ] | 3.5h [ 12600 ] |
| Status | In Progress [ 3 ] | To Do [ 10000 ] |
| Fix Version/s | Winter 2020 CBES Integration [ 11315 ] |
| Sprint | DMS - Gap Fall & Win Sprint 4, DMS - Gap Fall & Win Sprint 5 [ 179, 181 ] | DMS - Gap Fall & Win Sprint 4 [ 179 ] |
| Assignee | Narendra Kumar [ narendra.kumar ] | Mohd Belal [ mohd.belal ] |
| Sprint | DMS - Gap Fall & Win Sprint 4 [ 179 ] | DMS - Gap Fall & Win Sprint 4, Winter-2020 Sprint 1 [ 179, 183 ] |
| Remaining Estimate | 3.5h [ 12600 ] | 0h [ 0 ] |
| Time Spent | 20.5h [ 73800 ] | 28.5h [ 102600 ] |
| Worklog Id | 206642 [ 206642 ] |
ShashiKant Mishra (Inactive)
made changes -
| Sprint | DMS - Gap Fall & Win Sprint 4, Winter-2020 Sprint 1 [ 179, 183 ] | DMS - Gap Fall & Win Sprint 4, Winter-2020 Sprint 1, Winter-2020 Sprint 2 [ 179, 183, 184 ] |
| Time Spent | 28.5h [ 102600 ] | 29.5h [ 106200 ] |
| Worklog Id | 203709 [ 203709 ] |
Hi Samir
I discussed it with Nishant.Kondapaneni, this issue is fixed from their side. So closing this ticket.
| Resolution | Done [ 10000 ] | |
| Status | To Do [ 10000 ] | Done [ 10001 ] |
| Transition | Time In Source Status | Execution Times |
|---|
|
6d 3h 11m | 2 |
|
5d 17h 2m | 1 |
|
4d 3h 32m | 1 |
|
1d 1h 12m | 2 |
|
23d 21h 58m | 1 |
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Hi All,
Awaiting from CBES time to verify and reproduce this case at their side.
Currently verified the iframe html and its working fine from DMS side in IE 11 browser.
cc -Samir
Thanks