-
Type:
Bug
-
Status:
Done
-
Priority:
Medium
-
Resolution:
Done
-
Affects Version/s:
None
-
-
-
Company:
All Clients/Multiple Clients
-
Sprint:
DMS - Gap Fall & Win Sprint 5
Environment: Production
API: api/candidate/custom/document/create
Send document: 3
For new candidate
Refer screen capture.
Samir
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Below are 3C's
Concern: System can not fetch sign details error coming when opens link created by create custom api with send document = 3.
Cause: This issue is for new candidates. In create custom api system adds new candidate if not exists. Due to that zero added into cache. When system try to get candidate from mail address get zero. Document saved with zero candidate id. Due to that while fetching signature details system throwing an error.
Correction: We have handled this scenario in code.
CC – Samir