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  1. Document Management System
  2. DMS-1939

DMS - Confirmation email not pulling in first name, and image of document is misleading

    Details

    • Type: Maintenance
    • Status: Done
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: CBAT Offer Letter - Fall
    • Labels:
      None

      Description

      • The confirmation email I receive as a candidate after signing a document isn't pulling in my first name (it says "Hi First Name"). Also, it doesn't make sense that the "First Name" is hyperlinked as a "mailto" since the candidate won't need to email themselves.
      • The image that the email pulls in above the link to view the signed document is misleading. It seems like it should be a thumbnail/preview of my document, but it's not. I would suggest just removing this image if it's not going to show a thumbnail/preview of my document.

       

      https://careerbuilder.atlassian.net/browse/BETA-834

        Attachments

          Activity

          Show
          rohan.khandave Rohan J Khandave (Inactive) added a comment - https://careerbuilder.atlassian.net/browse/BETA-834
          Hide
          rohan.khandave Rohan J Khandave (Inactive) added a comment -

          Below are issue details.

          Concern: Candidate data not populating into email.
          Cause: DMS replace email tags run time with candidate details. There issue in tags due to that values are not replacing.
          Correction: We have corrected DMS email templates for cbta client. Now scanning for other clients.

          CC – Samir

          Show
          rohan.khandave Rohan J Khandave (Inactive) added a comment - Below are issue details. Concern: Candidate data not populating into email. Cause: DMS replace email tags run time with candidate details. There issue in tags due to that values are not replacing. Correction: We have corrected DMS email templates for cbta client. Now scanning for other clients. CC – Samir
          Hide
          rohan.khandave Rohan J Khandave (Inactive) added a comment - - edited

          We checked for below companies and modify tags.

          1. Verso Paper Holdings LLC
          2. CbTa
          3. Penhall
          4. Circor
          5. HITT Contracting

          CC – Samir Priya Dhamande Narendra Kumar

          Show
          rohan.khandave Rohan J Khandave (Inactive) added a comment - - edited We checked for below companies and modify tags. Verso Paper Holdings LLC CbTa Penhall Circor HITT Contracting CC – Samir Priya Dhamande Narendra Kumar
          Hide
          rohan.khandave Rohan J Khandave (Inactive) added a comment - - edited

          Below are details for thumb nail image in mail.

          1. This is an actual thumb nail image of document (not for gmail only)
          2. In case of gmail only DMS passing dummy thumb nail image (common image)

          CC – Samir , Priya Dhamande , Narendra Kumar

          Show
          rohan.khandave Rohan J Khandave (Inactive) added a comment - - edited Below are details for thumb nail image in mail. This is an actual thumb nail image of document (not for gmail only) In case of gmail only DMS passing dummy thumb nail image (common image) CC – Samir , Priya Dhamande , Narendra Kumar
          Hide
          patrick.phillips@careerbuilder.com Patrick Phillips (Inactive) added a comment -

          Samir Shamooka Mohapatra Amrendra Kumar When do we expect this to deploy?

          Show
          patrick.phillips@careerbuilder.com Patrick Phillips (Inactive) added a comment - Samir Shamooka Mohapatra Amrendra Kumar When do we expect this to deploy?
          Hide
          rohan.khandave Rohan J Khandave (Inactive) added a comment -

          Hello Patrick Phillips,

          There is only configuration changes done , no code changes are done. These email configuration changes are done on production. Below details are already updated into BETA-834.

          Concern: Candidate data not populating into email.
          Cause: DMS replace email tags run time with candidate details. There issue in tags due to that values are not replacing.
          Correction: We have corrected DMS email templates for below mention clients.

          • Verso Paper Holdings LLC
          • CbTa
          • Penhall
          • Circor
          • HITT Contracting

          Thanks,
          RohanK

          CC – Amrendra Kumar , Shamooka Mohapatra , Samir , Priya Dhamande

           

          Show
          rohan.khandave Rohan J Khandave (Inactive) added a comment - Hello Patrick Phillips , There is only configuration changes done , no code changes are done. These email configuration changes are done on production. Below details are already updated into BETA-834 . Concern: Candidate data not populating into email. Cause: DMS replace email tags run time with candidate details. There issue in tags due to that values are not replacing. Correction: We have corrected DMS email templates for below mention clients. Verso Paper Holdings LLC CbTa Penhall Circor HITT Contracting Thanks, RohanK CC – Amrendra Kumar , Shamooka Mohapatra , Samir , Priya Dhamande  
          Hide
          rohan.khandave Rohan J Khandave (Inactive) added a comment -

          As no code changes needed , configuration changes are done on production.

          So marking as Done.

          CC – Samir

          Show
          rohan.khandave Rohan J Khandave (Inactive) added a comment - As no code changes needed , configuration changes are done on production. So marking as Done. CC – Samir

            People

            Assignee:
            rohan.khandave Rohan J Khandave (Inactive)
            Reporter:
            narendra.kumar Narendra Kumar
            Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

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