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Type:
New Feature
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Status: Done
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Priority:
Critical
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: Winter 2020 CBES Integration
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Labels:None
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Company:All Clients/Multiple Clients
DMS Gives files not Found error when navigated to generated document URL.
Please check video attached for more details .
Nishant.Kondapaneni, This is fixed, can you please check and update from your side?
Harshveer Singh (Inactive)
added a comment - - edited Nishant.Kondapaneni , This is fixed, can you please check and update from your side? This is still happening for one of the forms .
Request URL :
Response :
{ "status": "error", "message": "File not found: UKRAINE ICRIM_1564478127054.html .", "errorLevel1": "Error", "code": 400, "description": "File not found: UKRAINE ICRIM_1564478127054.html ." }
and for another form which has alias id as "UKR_IEDU" throws an error unhanded exception with response :
{ "docTemplateIds": "No valid document template found for provided form alias/template ids.", "invalidTemplate": "Document template not found for provided form alias/template ids." }
Can you check if a doc is existing in DMS with alias "UKR_IEDU".
Samir , Can you please assign this to some one else as Harshveer is on leave .
Nishant.Kondapaneni (Inactive)
added a comment - - edited Harshveer Singh ,
This is still happening for one of the forms .
Request URL :
https://dmsapistage.workterra.net/api/FileUpload/DownloadFileByFileName/3/UKRAINE%20ICRIM_1564478127054.html/107?0=3&1=/&2=U&3=K&4=R&5=A&6=I&7=N&8=E&9=%20&10=I&11=C&12=R&13=I&14=M&15=_&16=1&17=5&18=6&19=4&20=4&21=7&22=8&23=1&24=2&25=7&26=0&27=5&28=4&29=.&30=h&31=t&32=m&33=l&34=/&35=1&36=0&37=7
Response :
{ "status": "error", "message": "File not found: UKRAINE ICRIM_1564478127054.html .", "errorLevel1": "Error", "code": 400, "description": "File not found: UKRAINE ICRIM_1564478127054.html ." }
and for another form which has alias id as "UKR_IEDU" throws an error unhanded exception with response :
{
"docTemplateIds": "No valid document template found for provided form alias/template ids.",
"invalidTemplate": "Document template not found for provided form alias/template ids."
}
Can you check if a doc is existing in DMS with alias "UKR_IEDU".
Samir , Can you please assign this to some one else as Harshveer is on leave . Samir , Can you please take a look at this and assign it to appropriate resource .
CBES has Couple of High priority defects blocked because of this .
Srihari.Vadlamudi / Karthik.Yalamanchili
thanks,
Nishant K
Nishant.Kondapaneni (Inactive)
added a comment - - edited Samir , Can you please take a look at this and assign it to appropriate resource .
CBES has Couple of High priority defects blocked because of this .
Srihari.Vadlamudi / Karthik.Yalamanchili
thanks,
Nishant K Can you please check it again? we have fixed this issue. Just test it your side and confirm it.
Thanks
Narendra
Nishant.Kondapaneni, This is now fixed, please validate on your side.
Harshveer Singh (Inactive)
added a comment - Nishant.Kondapaneni , This is now fixed, please validate on your side.
CC Srihari.Vadlamudi Samir This is not working again for multiple documents .
Nishant.Kondapaneni (Inactive)
added a comment - This is not working again for multiple documents .
There have gone multiple fixes for templates, haven't observed this error for long time, can you please validate if for any other template you get this error?
Harshveer Singh (Inactive)
added a comment - - edited There have gone multiple fixes for templates, haven't observed this error for long time, can you please validate if for any other template you get this error? Please provide details for QA verification.
Prateek
added a comment - Hi Harshveer Singh
Please provide details for QA verification. Prateek, This was issue with specific data for CBES template. To verify functionality, you can generate new document and check if that document is loading successfully using link sent in email.
Harshveer Singh (Inactive)
added a comment - Prateek , This was issue with specific data for CBES template. To verify functionality, you can generate new document and check if that document is loading successfully using link sent in email. Hi,
The issue is tested & working fine on Prod.
Created the new template & also used the old one, both are loading successfully when clicked from the URL received in the mail.
Company: CBES
New Template: PDF_21Apr
Old Template: CB Offer Letter
Steps:
- Created a new pdf template.
- Mailed the template from the Send Forms.
- An URL has received in the email.
- Click the URL, the user profile will open.
- Click on the Review & Sign button of the New PDF document.
- The document is opening successfully.
- Now, select any old template & send it to the user from Send Forms.
- Click the URL received in the mail.
- Open the document by clicking the Review & Sign button of the document.
- The document is loading successfully.
Please find the attached screenshot,
Thanks & Regards,
Utkarsh Katiyar
Relates to below tickets on CBES.
https://careerbuilder.atlassian.net/browse/CBESCD-849
https://careerbuilder.atlassian.net/browse/CBESCD-1138