[DMS] Unable to view DMS email template verbiage sporadically

Become user link:
Luceo Admin: https://boss.careerbuilder.com/Axiom/User/BecomeUser.aspx?HHTVUser_DID=UDF7L174RT556P2TF23
Jeffery Coats (Jeffery.coats@versoco.com): https://boss.careerbuilder.com/Axiom/User/BecomeUser.aspx?HHTVUser_DID=U2W6BH61W0G677GVXQ0
Andrea Wolfe (Andrea.Wolfe@Versoco.com): https://boss.careerbuilder.com/Axiom/User/BecomeUser.aspx?HHTVUser_DID=UKF18H639N1WHMMZ9MB

The client reports an issue with Verbiage for DMS Template not displaying. We were able to see the issue occurring since we were on a video call with the client at the time, but we are unable to reproduce the issue on our end.

https://careerbuilder.atlassian.net/browse/ATAO-1740