Document Management SystemProject Type: software

Document Management System

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  1. Document Management System
  2. DMS-2061

[DMS] Unable to view DMS email template verbiage sporadically

    Details

    • Company:
      All Clients/Multiple Clients

      Description

      Become user link:
      Luceo Admin: https://boss.careerbuilder.com/Axiom/User/BecomeUser.aspx?HHTVUser_DID=UDF7L174RT556P2TF23
      Jeffery Coats (Jeffery.coats@versoco.com): https://boss.careerbuilder.com/Axiom/User/BecomeUser.aspx?HHTVUser_DID=U2W6BH61W0G677GVXQ0
      Andrea Wolfe (Andrea.Wolfe@Versoco.com): https://boss.careerbuilder.com/Axiom/User/BecomeUser.aspx?HHTVUser_DID=UKF18H639N1WHMMZ9MB

      The client reports an issue with Verbiage for DMS Template not displaying. We were able to see the issue occurring since we were on a video call with the client at the time, but we are unable to reproduce the issue on our end.

       

      https://careerbuilder.atlassian.net/browse/ATAO-1740

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          narendra.kumar Narendra Kumar created issue -
          narendra.kumar Narendra Kumar made changes -
          Field Original Value New Value
          Description Become user link:
          Luceo Admin: [https://boss.careerbuilder.com/Axiom/User/BecomeUser.aspx?HHTVUser_DID=UDF7L174RT556P2TF23]
          Jeffery Coats (Jeffery.coats@versoco.com): [https://boss.careerbuilder.com/Axiom/User/BecomeUser.aspx?HHTVUser_DID=U2W6BH61W0G677GVXQ0]
          Andrea Wolfe (Andrea.Wolfe@Versoco.com): [https://boss.careerbuilder.com/Axiom/User/BecomeUser.aspx?HHTVUser_DID=UKF18H639N1WHMMZ9MB]

          The client reports an issue with Verbiage for DMS Template not displaying. We were able to see the issue occurring since we were on a video call with the client at the time, but we are unable to reproduce the issue on our end.           		Become user link:
           Luceo Admin: [https://boss.careerbuilder.com/Axiom/User/BecomeUser.aspx?HHTVUser_DID=UDF7L174RT556P2TF23]
           Jeffery Coats (Jeffery.coats@versoco.com): [https://boss.careerbuilder.com/Axiom/User/BecomeUser.aspx?HHTVUser_DID=U2W6BH61W0G677GVXQ0]
           Andrea Wolfe (Andrea.Wolfe@Versoco.com): [https://boss.careerbuilder.com/Axiom/User/BecomeUser.aspx?HHTVUser_DID=UKF18H639N1WHMMZ9MB]

          The client reports an issue with Verbiage for DMS Template not displaying. We were able to see the issue occurring since we were on a video call with the client at the time, but we are unable to reproduce the issue on our end.

           

          [https://careerbuilder.atlassian.net/browse/ATAO-1740]
          narendra.kumar Narendra Kumar made changes -
          Status To Do [ 10000 ] In Progress [ 3 ]
          Hide
          Permalink
          narendra.kumar Narendra Kumar added a comment -

          Hi Samir,

          I tried it several times at our end but I'm not able to reproduce it, neither on DMS side nor on CBAT side. I'm not getting any way to solve this.

          cc: Shamooka Mohapatra

          Show
          narendra.kumar Narendra Kumar added a comment - Hi Samir , I tried it several times at our end but I'm not able to reproduce it, neither on DMS side nor on CBAT side. I'm not getting any way to solve this. cc: Shamooka Mohapatra
          Permalink
          narendra.kumar Narendra Kumar logged work - 07/Jan/20 12:40 AM
          • Time Spent:
            4h
             

            Perform testing.

          narendra.kumar Narendra Kumar made changes -
          Remaining Estimate 16h [ 57600 ] 12h [ 43200 ]
          Time Spent 4h [ 14400 ]
          Worklog Id 220175 [ 220175 ]
          narendra.kumar Narendra Kumar made changes -
          Status In Progress [ 3 ] To Do [ 10000 ]
          Hide
          Permalink
          narendra.kumar Narendra Kumar added a comment -

          Hi Shamooka Mohapatra,

          Are you able to reproduce this issue? If Yes, Please let us know the steps so that we can fix this.

           

          Thanks

          Narendra

          Show
          narendra.kumar Narendra Kumar added a comment - Hi Shamooka Mohapatra , Are you able to reproduce this issue? If Yes, Please let us know the steps so that we can fix this.   Thanks Narendra
          narendra.kumar Narendra Kumar made changes -
          Assignee Narendra Kumar [ narendra.kumar ] Shamooka Mohapatra [ shamooka.mohapatra ]
          narendra.kumar Narendra Kumar made changes -
          Assignee Shamooka Mohapatra [ shamooka.mohapatra ] Narendra Kumar [ narendra.kumar ]
          Hide
          Permalink
          narendra.kumar Narendra Kumar added a comment -

          Hi Samir

          Based on the AO ticket https://careerbuilder.atlassian.net/browse/ATAO-1740 status, I'm marking this done.

          cc: Shamooka Mohapatra, Amrendra Kumar, Patrick Phillips

           

          Show
          narendra.kumar Narendra Kumar added a comment - Hi Samir Based on the AO ticket https://careerbuilder.atlassian.net/browse/ATAO-1740  status, I'm marking this done. cc: Shamooka Mohapatra , Amrendra Kumar , Patrick Phillips  
          narendra.kumar Narendra Kumar made changes -
          Resolution Done [ 10000 ]
          Status To Do [ 10000 ] Done [ 10001 ]
          Transition Time In Source Status Execution Times
          Narendra Kumar made transition -
          To Do In Progress
          		2h 8m 1
          Narendra Kumar made transition -
          In Progress To Do
          		22h 25m 1
          Narendra Kumar made transition -
          To Do Done
          		12d 3h 50m 1

            People

            Assignee:
            narendra.kumar Narendra Kumar
            Reporter:
            narendra.kumar Narendra Kumar
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              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

                Estimated:
                Original Estimate - 16h
                16h
                Remaining:
                Time Spent - 4h Remaining Estimate - 12h
                12h
                Logged:
                Time Spent - 4h Remaining Estimate - 12h
                4h