Document Management SystemProject Type: software

Document Management System

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  1. Document Management System
  2. DMS-2178

DMS Not Letting Me Create New Form

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    • Company:
      All Clients/Multiple Clients

      Description

      Reason for priority:
      Description: Whenever I try to add a PDF file to an Offer letter or Adhoc document within any ATS system It appears to load and then just disappears. I have tested this across multiple systems and it seems to be happening in all of them. I created this video to show you https://cb.zoom.us/rec/play/tZcvI-v5r243GNSQ4wSDBqQqW460LqqsgCQf86ILxByyBXkGZ1OlY7sVMLG3rhKBD5tBYnT42HfvSoKL?continueMode=true.

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          relates to

          Bug - A problem which impairs or prevents the functions of the product. DMS-2230 DMS won’t accept any document uploads

          • High - Serious problem that could block progress.
          • Done

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            6 older comments
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            ravi.banda Ravi Banda (Inactive) added a comment -

            Shamooka Mohapatra Narendra Kumar - I tested on cbinternalbeta by uploading a couple of templates and got the following error in the console - 

            dmsapi.workterra.net/api/documenttemplate/GetPDFAttributes/DMS_OfferLetter_BETA%20test_1583878513784.pdf:1 GET https://dmsapi.workterra.net/api/documenttemplate/GetPDFAttributes/DMS_OfferLetter_BETA%20test_1583878513784.pdf 400

             I didn't get any explicit error message about spaces in the PDF form fields. Can you review the issue and update the bug?

            Thanks

             

            Show
            ravi.banda Ravi Banda (Inactive) added a comment - Shamooka Mohapatra Narendra Kumar  - I tested on cbinternalbeta by uploading a couple of templates and got the following error in the console -  dmsapi.workterra.net/api/documenttemplate/GetPDFAttributes/DMS_OfferLetter_BETA%20test_1583878513784.pdf:1 GET https://dmsapi.workterra.net/api/documenttemplate/GetPDFAttributes/DMS_OfferLetter_BETA%20test_1583878513784.pdf 400  I didn't get any explicit error message about spaces in the PDF form fields. Can you review the issue and update the bug? Thanks  
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            narendra.kumar Narendra Kumar added a comment -

            Hi Ravi Banda

            I tested this on both the environment and getting the same error.

             

             

             

            Harshveer Singh, Can you please provide more details on this?

             

            Thanks

             

             

            Show
            narendra.kumar Narendra Kumar added a comment - Hi Ravi Banda I tested this on both the environment and getting the same error.       Harshveer Singh , Can you please provide more details on this?   Thanks    
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            harshveer.singh Harshveer Singh (Inactive) added a comment - - edited

            I have update comment on related AO cards with what is resolution for this and that is working: https://careerbuilder.atlassian.net/browse/ATAO-2118 and https://careerbuilder.atlassian.net/browse/ATAO-2153

             

            Narendra Kumar As part of this, lets show error returned by API in popup in UI.

            Also we will document what should be format of form field names, which characters are not allowed.

            CC: Samir Ravi Banda

            Show
            harshveer.singh Harshveer Singh (Inactive) added a comment - - edited I have update comment on related AO cards with what is resolution for this and that is working:  https://careerbuilder.atlassian.net/browse/ATAO-2118  and  https://careerbuilder.atlassian.net/browse/ATAO-2153   Narendra Kumar  As part of this, lets show error returned by API in popup in UI. Also we will document what should be format of form field names, which characters are not allowed. CC: Samir Ravi Banda
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            narendra.kumar Narendra Kumar added a comment -

            Hi Harshveer Singh

            I have added the popup UI to show the error coming through API.

            Here is the PR for it. https://github.com/cbdr/DMS/pull/1032

            Please review it.

             

            Thanks

            Narendra

            Show
            narendra.kumar Narendra Kumar added a comment - Hi Harshveer Singh I have added the popup UI to show the error coming through API. Here is the PR for it.  https://github.com/cbdr/DMS/pull/1032 Please review it.   Thanks Narendra
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            narendra.kumar Narendra Kumar added a comment -

            Hi Samir

            I have verified it on production. Now showing the error message on UI and for the other part we have to remove the white spaces or any special symbol from the field's name.

            Now closing this ticket.

             

            Thanks

            Narendra

            Show
            narendra.kumar Narendra Kumar added a comment - Hi Samir I have verified it on production. Now showing the error message on UI and for the other part we have to remove the white spaces or any special symbol from the field's name. Now closing this ticket.   Thanks Narendra

              People

              Assignee:
              narendra.kumar Narendra Kumar
              Reporter:
              Shamooka.Mohapatra Shamooka Mohapatra (Inactive)
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