Document Management SystemProject Type: software

Document Management System

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  1. Document Management System
  2. DMS-2192

Unable to see DMS Templates In ATS

    Details

    • Company:
      All Clients/Multiple Clients

      Description

      Become user (noreply@avifoodsystems.luceosolutions.com): https://boss.careerbuilder.com/Axiom/User/BecomeUser.aspx?HHTVUser_DID=UJH2QD6J3CVV7JKRJZC

      Become user (jwhyde@AVIFoodsystems.com): http://boss.careerbuilder.com/Axiom/User/BecomeUser.aspx?HHTVUser_DID=UDD2NF64PCZS7F87NPT

      ATS Super Admins are not able to see all DMS documents that are uploaded. It was my understanding that when the user is listed as an admin on the DMS side, they would be able to see all uploaded documents regardless of which user uploaded them. Based on a list of admins that I was given two weeks ago, this user and other super admins were marked as admins on the DMS side.

      Let me know if you need any additional information.

       

      https://careerbuilder.atlassian.net/browse/ATAO-2278

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          narendra.kumar Narendra Kumar created issue -
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          narendra.kumar Narendra Kumar added a comment - - edited

          Adding Farah Obaidullah Comment here.

          Can we just update the below users to be set up as super admins on the DMS side? They are currently super admins in the ATS

          kyacovone@avifoodsystems.com

          lhird@avifoodsystems.com

          Cb1gps@avifoodsystems.careerbuilder.com

          jwhyde@AVIFoodsystems.com

          bkirk@AVIFoodsystems.com

          Let me know if you need any additional information.

          Show
          narendra.kumar Narendra Kumar added a comment - - edited Adding Farah Obaidullah  Comment here. Can we just update the below users to be set up as super admins on the DMS side? They are currently super admins in the ATS kyacovone@avifoodsystems.com lhird@avifoodsystems.com Cb1gps@avifoodsystems.careerbuilder.com jwhyde@AVIFoodsystems.com bkirk@AVIFoodsystems.com Let me know if you need any additional information.
          narendra.kumar Narendra Kumar made changes -
          Field Original Value New Value
          Status To Do [ 10000 ] In Progress [ 3 ]
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          narendra.kumar Narendra Kumar added a comment -

          Hi Farah Obaidullah

          I have updated the below users as super admin.

          kyacovone@avifoodsystems.com

          lhird@avifoodsystems.com

          jwhyde@AVIFoodsystems.com

           

          But I didn’t find these two users in DMS

          Cb1gps@avifoodsystems.careerbuilder.com

          bkirk@AVIFoodsystems.com

           

          Are you sure these two users are registered in DMS?

           

          CC: Samir

          Show
          narendra.kumar Narendra Kumar added a comment - Hi Farah Obaidullah I have updated the below users as super admin. kyacovone@avifoodsystems.com lhird@avifoodsystems.com jwhyde@AVIFoodsystems.com   But I didn’t find these two users in DMS Cb1gps@avifoodsystems.careerbuilder.com bkirk@AVIFoodsystems.com   Are you sure these two users are registered in DMS?   CC: Samir
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          Farah.Obaidullah Farah Obaidullah (Inactive) added a comment -

          Thank you, Narendra Kumar. I think for the time being the users that you were able to mark as super admins should be fine. If they bring up the other users at a later time, I think we can address it then. Our main concern was Joy, jwhyde@AVIFoodsystems.com, as she was the user reporting the issue. 

          Show
          Farah.Obaidullah Farah Obaidullah (Inactive) added a comment - Thank you, Narendra Kumar . I think for the time being the users that you were able to mark as super admins should be fine. If they bring up the other users at a later time, I think we can address it then. Our main concern was Joy, jwhyde@AVIFoodsystems.com, as she was the user reporting the issue. 
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          narendra.kumar Narendra Kumar added a comment -

          Hi Samir

          As I have provided the super admin access to the given users.

          So closing this ticket now.

           

          Thanks

          Narendra

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          narendra.kumar Narendra Kumar added a comment - Hi Samir As I have provided the super admin access to the given users. So closing this ticket now.   Thanks Narendra
          narendra.kumar Narendra Kumar made changes -
          Resolution Done [ 10000 ]
          Status In Progress [ 3 ] Done [ 10001 ]
          narendra.kumar Narendra Kumar made changes -
          Labels DMS-CBAT
          narendra.kumar Narendra Kumar made changes -
          Fix Version/s DMS Monthly Release - April 2020 [ 11704 ]
          Fix Version/s Winter 2020 CBAT Integration [ 11316 ]
          Transition Time In Source Status Execution Times
          Narendra Kumar made transition -
          To Do In Progress
          		17m 42s 1
          Narendra Kumar made transition -
          In Progress Done
          		3d 23h 27m 1

            People

            Assignee:
            narendra.kumar Narendra Kumar
            Reporter:
            narendra.kumar Narendra Kumar
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