-
Type:
Bug
-
Status:
Done
-
Priority:
Medium
-
Resolution:
Done
-
Affects Version/s:
None
-
-
-
Company:
All Clients/Multiple Clients
-
Sprint:
Spring-2020 - Sprint 6
Become user: https://boss.careerbuilder.com/Axiom/User/BecomeUser.aspx?HHTVUser_DID=UJH2QD6J3CVV7JKRJZC
When filling out fields that are set to be "multi-line" fields, we are finding that the text is still being added as a single line. This only seems to be happening in the DMS portal and not within the browser (after downloading and opening the file) or within the adobe. I also found that it was not able to click into the fields directly within the “Current/Form Employment” section. I had to tab through until I got to the “Supervisor Name Telephone Number” field in order to test. You can see in my video recording what I am referring to.
Let me know if you need any additional information.
There is also a video but can't be attached to this card due to size restriction, please check ATAO-2298.
{"report":{"apdex":1,"isInitial":true,"journeyId":"4600b5af-ee8a-4a7f-9f8b-aad929c7d9ab","key":"jira.project.issue.view-issue","navigationType":0,"readyForUser":615.8000001907349,"redirectCount":0,"resourceLoadedEnd":556.2000002861023,"resourceLoadedStart":97.7000002861023,"resourceTiming":[{"duration":15.5,"initiatorType":"link","name":"https://jira.workterra.net/s/3003653444a1e1a85555cab7dcfb3a21-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/css/_super/batch.css","startTime":97.7000002861023,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":97.7000002861023,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":113.2000002861023,"responseStart":0,"secureConnectionStart":0},{"duration":15.600000381469727,"initiatorType":"link","name":"https://jira.workterra.net/s/dd6a0911920485696ac20493290df627-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/css/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.css?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&richediton=true","startTime":98,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":98,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":113.60000038146973,"responseStart":0,"secureConnectionStart":0},{"duration":16.199999809265137,"initiatorType":"link","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.css","startTime":98.2000002861023,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":98.2000002861023,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":114.40000009536743,"responseStart":0,"secureConnectionStart":0},{"duration":16.40000009536743,"initiatorType":"link","name":"https://jira.workterra.net/s/bd548f27bbf8f278bd83b60dd3284ed8-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static-adgs/jira.webresources:global-static-adgs.css","startTime":98.30000019073486,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":98.30000019073486,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":114.7000002861023,"responseStart":0,"secureConnectionStart":0},{"duration":16.5,"initiatorType":"link","name":"https://jira.workterra.net/s/70725731a158a7140f19ddbd4201ba27-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static/jira.webresources:global-static.css","startTime":98.5,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":98.5,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":115,"responseStart":0,"secureConnectionStart":0},{"duration":82.09999990463257,"initiatorType":"script","name":"https://jira.workterra.net/s/f2623af22c15df767ec6ff268ae0b8bd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/js/_super/batch.js?locale=en-US","startTime":98.7000002861023,"connectEnd":98.7000002861023,"connectStart":98.7000002861023,"domainLookupEnd":98.7000002861023,"domainLookupStart":98.7000002861023,"fetchStart":98.7000002861023,"redirectEnd":0,"redirectStart":0,"requestStart":98.7000002861023,"responseEnd":180.80000019073486,"responseStart":180.80000019073486,"secureConnectionStart":98.7000002861023},{"duration":113.30000019073486,"initiatorType":"script","name":"https://jira.workterra.net/s/6ce676f2a5bcc9651cef6e7956f05def-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/js/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.js?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":98.90000009536743,"connectEnd":98.90000009536743,"connectStart":98.90000009536743,"domainLookupEnd":98.90000009536743,"domainLookupStart":98.90000009536743,"fetchStart":98.90000009536743,"redirectEnd":0,"redirectStart":0,"requestStart":98.90000009536743,"responseEnd":212.2000002861023,"responseStart":212.2000002861023,"secureConnectionStart":98.90000009536743},{"duration":116.60000038146973,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/4.1.5/_/download/resources/com.atlassian.plugins.atlassian-chaperone:hotspot-tour/hotspot-tour.js?batch=false&locale=en-US","startTime":99,"connectEnd":99,"connectStart":99,"domainLookupEnd":99,"domainLookupStart":99,"fetchStart":99,"redirectEnd":0,"redirectStart":0,"requestStart":99,"responseEnd":215.60000038146973,"responseStart":215.60000038146973,"secureConnectionStart":99},{"duration":116.90000009536743,"initiatorType":"script","name":"https://jira.workterra.net/s/6aa3fcf1fac5fd551eee0b69077524e6-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/aae1242f5fc81cc6a5bb8bc963ccda29/_/download/contextbatch/js/atl.global,-_super/batch.js?locale=en-US","startTime":99.2000002861023,"connectEnd":99.2000002861023,"connectStart":99.2000002861023,"domainLookupEnd":99.2000002861023,"domainLookupStart":99.2000002861023,"fetchStart":99.2000002861023,"redirectEnd":0,"redirectStart":0,"requestStart":99.2000002861023,"responseEnd":216.10000038146973,"responseStart":216.10000038146973,"secureConnectionStart":99.2000002861023},{"duration":117,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-en/jira.webresources:calendar-en.js","startTime":99.40000009536743,"connectEnd":99.40000009536743,"connectStart":99.40000009536743,"domainLookupEnd":99.40000009536743,"domainLookupStart":99.40000009536743,"fetchStart":99.40000009536743,"redirectEnd":0,"redirectStart":0,"requestStart":99.40000009536743,"responseEnd":216.40000009536743,"responseStart":216.40000009536743,"secureConnectionStart":99.40000009536743},{"duration":117.19999980926514,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-localisation-moment/jira.webresources:calendar-localisation-moment.js","startTime":99.60000038146973,"connectEnd":99.60000038146973,"connectStart":99.60000038146973,"domainLookupEnd":99.60000038146973,"domainLookupStart":99.60000038146973,"fetchStart":99.60000038146973,"redirectEnd":0,"redirectStart":0,"requestStart":99.60000038146973,"responseEnd":216.80000019073486,"responseStart":216.80000019073486,"secureConnectionStart":99.60000038146973},{"duration":117.40000009536743,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.js?locale=en-US","startTime":99.80000019073486,"connectEnd":99.80000019073486,"connectStart":99.80000019073486,"domainLookupEnd":99.80000019073486,"domainLookupStart":99.80000019073486,"fetchStart":99.80000019073486,"redirectEnd":0,"redirectStart":0,"requestStart":99.80000019073486,"responseEnd":217.2000002861023,"responseStart":217.2000002861023,"secureConnectionStart":99.80000019073486},{"duration":227.10000038146973,"initiatorType":"link","name":"https://jira.workterra.net/s/05c862146699bb029ceb0a489075e63b-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/bcd66e9a133a1b9f5fd14b56841e1c5b/_/download/contextbatch/css/jira.global.look-and-feel,-_super/batch.css","startTime":100,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":100,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":327.1000003814697,"responseStart":0,"secureConnectionStart":0},{"duration":117.5,"initiatorType":"script","name":"https://jira.workterra.net/rest/api/1.0/shortcuts/805012/a664c2c06e52d83566c477b9899c262e/shortcuts.js?context=issuenavigation&context=issueaction","startTime":100.10000038146973,"connectEnd":100.10000038146973,"connectStart":100.10000038146973,"domainLookupEnd":100.10000038146973,"domainLookupStart":100.10000038146973,"fetchStart":100.10000038146973,"redirectEnd":0,"redirectStart":0,"requestStart":100.10000038146973,"responseEnd":217.60000038146973,"responseStart":217.60000038146973,"secureConnectionStart":100.10000038146973},{"duration":227,"initiatorType":"link","name":"https://jira.workterra.net/s/9095228fa10daa2d3e3d7d5760c95e91-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/css/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.css?jira.create.linked.issue=true&richediton=true","startTime":100.30000019073486,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":100.30000019073486,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":327.30000019073486,"responseStart":0,"secureConnectionStart":0},{"duration":117.69999980926514,"initiatorType":"script","name":"https://jira.workterra.net/s/c19a1b46e985d7fb85efaf27c8febfdd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/js/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.js?jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":100.7000002861023,"connectEnd":100.7000002861023,"connectStart":100.7000002861023,"domainLookupEnd":100.7000002861023,"domainLookupStart":100.7000002861023,"fetchStart":100.7000002861023,"redirectEnd":0,"redirectStart":0,"requestStart":100.7000002861023,"responseEnd":218.40000009536743,"responseStart":218.40000009536743,"secureConnectionStart":100.7000002861023},{"duration":373.09999990463257,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:bigpipe-js/jira.webresources:bigpipe-js.js","startTime":101.90000009536743,"connectEnd":101.90000009536743,"connectStart":101.90000009536743,"domainLookupEnd":101.90000009536743,"domainLookupStart":101.90000009536743,"fetchStart":101.90000009536743,"redirectEnd":0,"redirectStart":0,"requestStart":101.90000009536743,"responseEnd":475,"responseStart":475,"secureConnectionStart":101.90000009536743},{"duration":377.59999990463257,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:bigpipe-init/jira.webresources:bigpipe-init.js","startTime":101.90000009536743,"connectEnd":101.90000009536743,"connectStart":101.90000009536743,"domainLookupEnd":101.90000009536743,"domainLookupStart":101.90000009536743,"fetchStart":101.90000009536743,"redirectEnd":0,"redirectStart":0,"requestStart":101.90000009536743,"responseEnd":479.5,"responseStart":479.5,"secureConnectionStart":101.90000009536743},{"duration":74.59999990463257,"initiatorType":"xmlhttprequest","name":"https://jira.workterra.net/rest/webResources/1.0/resources","startTime":355.30000019073486,"connectEnd":355.30000019073486,"connectStart":355.30000019073486,"domainLookupEnd":355.30000019073486,"domainLookupStart":355.30000019073486,"fetchStart":355.30000019073486,"redirectEnd":0,"redirectStart":0,"requestStart":355.30000019073486,"responseEnd":429.90000009536743,"responseStart":429.90000009536743,"secureConnectionStart":355.30000019073486},{"duration":91.2000002861023,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/be9ff0efea54a6453d2ac60b92912a09/_/download/contextbatch/js/browser-metrics-plugin.contrib,-_super,-project.issue.navigator,-jira.view.issue,-atl.general/batch.js?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&richediton=true","startTime":465,"connectEnd":465,"connectStart":465,"domainLookupEnd":465,"domainLookupStart":465,"fetchStart":465,"redirectEnd":0,"redirectStart":0,"requestStart":465,"responseEnd":556.2000002861023,"responseStart":556.2000002861023,"secureConnectionStart":465}],"threshold":1000,"fetchStart":0,"domainLookupStart":0,"domainLookupEnd":0,"connectStart":0,"connectEnd":0,"requestStart":6,"responseStart":91,"responseEnd":93,"domLoading":95,"domInteractive":680,"domContentLoadedEventStart":680,"domContentLoadedEventEnd":749,"domComplete":825,"loadEventStart":825,"loadEventEnd":827,"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","marks":[],"measures":[],"correlationId":"5a23fc4aba9673","effectiveType":"4g","downlink":10,"rtt":0,"serverDuration":31,"dbReadsTimeInMs":3,"dbConnsTimeInMs":4,"applicationHash":"156decd7d2b4272533aa6cefc8294af635e1da97","experiments":[]}}
Shamooka Mohapatra (Inactive)
added a comment - Narendra Kumar Can we discuss it today? 
Olivier.Ghesquiere (Inactive)
added a comment - Hello Narendra Kumar why is this card assigned to me? From my understanding you've answered this is not doable so shouldn't this card just be closed?
Thanks,
cc Shamooka Mohapatra Patrick Phillips Amrendra Kumar Farah Obaidullah 
Xavier Laurent (Inactive)
added a comment - Narendra Kumar Olivier.Ghesquiere Patrick Phillips Ravi Banda ;
Hi Team,
This is for Geo, we need to, at least provide, a work around. I dont understand the issue here. Why cannot DMS accommodate for the same feature as PDF?
Please advise on a work around to print the form. the multi[le lines, works when filling out the document; only when printing it goes back to one line and get truncated.
cc: Eric Hernandez Raquel Stalcup 
Narendra Kumar Can we discuss on this?
cc: Olivier.Ghesquiere Samir Amrendra Kumar