-
Type:
Maintenance
-
Status:
Done
-
Priority:
Medium
-
Resolution:
Done
-
Affects Version/s:
None
-
Fix Version/s:
None
-
-
Company:
All Clients/Multiple Clients
-
Sprint:
April 2020 Release - Sprint 1, April 2020 Release - Sprint 2, May 2020 Release - Sprint 1, May 2020 Release - Sprint 2, June 2020 Release - Sprint 1
-
CBAT is reporting API timeouts with this error:
“{"Errors":[
{"type":"Error","message":"Socket read exception occurred – no data received for default limit of 15 seconds","code":572}
]}
- relates to
-
DMS-2173
CBAT Verso: Several timeouts when candidates are attempting to complete form
-
-
Done
{"report":{"apdex":1,"isInitial":true,"journeyId":"0bcbc7a9-a3f4-4a34-aa04-b54c3a23019c","key":"jira.project.issue.view-issue","navigationType":0,"readyForUser":889.0999999046326,"redirectCount":0,"resourceLoadedEnd":982,"resourceLoadedStart":164.7000002861023,"resourceTiming":[{"duration":325.8999996185303,"initiatorType":"link","name":"https://jira.workterra.net/s/3003653444a1e1a85555cab7dcfb3a21-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/css/_super/batch.css","startTime":164.7000002861023,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":164.7000002861023,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":490.59999990463257,"responseStart":0,"secureConnectionStart":0},{"duration":325.59999990463257,"initiatorType":"link","name":"https://jira.workterra.net/s/dd6a0911920485696ac20493290df627-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/css/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.css?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&richediton=true","startTime":165,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":165,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":490.59999990463257,"responseStart":0,"secureConnectionStart":0},{"duration":325.7000002861023,"initiatorType":"link","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.css","startTime":165.09999990463257,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":165.09999990463257,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":490.80000019073486,"responseStart":0,"secureConnectionStart":0},{"duration":325.69999980926514,"initiatorType":"link","name":"https://jira.workterra.net/s/bd548f27bbf8f278bd83b60dd3284ed8-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static-adgs/jira.webresources:global-static-adgs.css","startTime":165.2000002861023,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":165.2000002861023,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":490.90000009536743,"responseStart":0,"secureConnectionStart":0},{"duration":325.59999990463257,"initiatorType":"link","name":"https://jira.workterra.net/s/70725731a158a7140f19ddbd4201ba27-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static/jira.webresources:global-static.css","startTime":165.30000019073486,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":165.30000019073486,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":490.90000009536743,"responseStart":0,"secureConnectionStart":0},{"duration":336.09999990463257,"initiatorType":"script","name":"https://jira.workterra.net/s/f2623af22c15df767ec6ff268ae0b8bd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/js/_super/batch.js?locale=en-US","startTime":165.40000009536743,"connectEnd":165.40000009536743,"connectStart":165.40000009536743,"domainLookupEnd":165.40000009536743,"domainLookupStart":165.40000009536743,"fetchStart":165.40000009536743,"redirectEnd":0,"redirectStart":0,"requestStart":165.40000009536743,"responseEnd":501.5,"responseStart":501.5,"secureConnectionStart":165.40000009536743},{"duration":379.59999990463257,"initiatorType":"script","name":"https://jira.workterra.net/s/6ce676f2a5bcc9651cef6e7956f05def-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/js/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.js?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":165.5,"connectEnd":165.5,"connectStart":165.5,"domainLookupEnd":165.5,"domainLookupStart":165.5,"fetchStart":165.5,"redirectEnd":0,"redirectStart":0,"requestStart":165.5,"responseEnd":545.0999999046326,"responseStart":545.0999999046326,"secureConnectionStart":165.5},{"duration":383.1000003814697,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/4.1.5/_/download/resources/com.atlassian.plugins.atlassian-chaperone:hotspot-tour/hotspot-tour.js?batch=false&locale=en-US","startTime":165.59999990463257,"connectEnd":165.59999990463257,"connectStart":165.59999990463257,"domainLookupEnd":165.59999990463257,"domainLookupStart":165.59999990463257,"fetchStart":165.59999990463257,"redirectEnd":0,"redirectStart":0,"requestStart":165.59999990463257,"responseEnd":548.7000002861023,"responseStart":548.7000002861023,"secureConnectionStart":165.59999990463257},{"duration":383.5,"initiatorType":"script","name":"https://jira.workterra.net/s/6aa3fcf1fac5fd551eee0b69077524e6-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/aae1242f5fc81cc6a5bb8bc963ccda29/_/download/contextbatch/js/atl.global,-_super/batch.js?locale=en-US","startTime":165.80000019073486,"connectEnd":165.80000019073486,"connectStart":165.80000019073486,"domainLookupEnd":165.80000019073486,"domainLookupStart":165.80000019073486,"fetchStart":165.80000019073486,"redirectEnd":0,"redirectStart":0,"requestStart":165.80000019073486,"responseEnd":549.3000001907349,"responseStart":549.3000001907349,"secureConnectionStart":165.80000019073486},{"duration":383.80000019073486,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-en/jira.webresources:calendar-en.js","startTime":166,"connectEnd":166,"connectStart":166,"domainLookupEnd":166,"domainLookupStart":166,"fetchStart":166,"redirectEnd":0,"redirectStart":0,"requestStart":166,"responseEnd":549.8000001907349,"responseStart":549.8000001907349,"secureConnectionStart":166},{"duration":384.2000002861023,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-localisation-moment/jira.webresources:calendar-localisation-moment.js","startTime":166,"connectEnd":166,"connectStart":166,"domainLookupEnd":166,"domainLookupStart":166,"fetchStart":166,"redirectEnd":0,"redirectStart":0,"requestStart":166,"responseEnd":550.2000002861023,"responseStart":550.2000002861023,"secureConnectionStart":166},{"duration":384.69999980926514,"initiatorType":"link","name":"https://jira.workterra.net/s/05c862146699bb029ceb0a489075e63b-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/bcd66e9a133a1b9f5fd14b56841e1c5b/_/download/contextbatch/css/jira.global.look-and-feel,-_super/batch.css","startTime":166.2000002861023,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":166.2000002861023,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":550.9000000953674,"responseStart":0,"secureConnectionStart":0},{"duration":384.2999997138977,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.js?locale=en-US","startTime":166.2000002861023,"connectEnd":166.2000002861023,"connectStart":166.2000002861023,"domainLookupEnd":166.2000002861023,"domainLookupStart":166.2000002861023,"fetchStart":166.2000002861023,"redirectEnd":0,"redirectStart":0,"requestStart":166.2000002861023,"responseEnd":550.5,"responseStart":550.5,"secureConnectionStart":166.2000002861023},{"duration":384.59999990463257,"initiatorType":"script","name":"https://jira.workterra.net/rest/api/1.0/shortcuts/805012/81da1c7492d7ee698ae1cc31902498d9/shortcuts.js?context=issuenavigation&context=issueaction","startTime":166.30000019073486,"connectEnd":166.30000019073486,"connectStart":166.30000019073486,"domainLookupEnd":166.30000019073486,"domainLookupStart":166.30000019073486,"fetchStart":166.30000019073486,"redirectEnd":0,"redirectStart":0,"requestStart":166.30000019073486,"responseEnd":550.9000000953674,"responseStart":550.9000000953674,"secureConnectionStart":166.30000019073486},{"duration":384.90000009536743,"initiatorType":"link","name":"https://jira.workterra.net/s/9095228fa10daa2d3e3d7d5760c95e91-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/css/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.css?jira.create.linked.issue=true&richediton=true","startTime":166.40000009536743,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":166.40000009536743,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":551.3000001907349,"responseStart":0,"secureConnectionStart":0},{"duration":385,"initiatorType":"script","name":"https://jira.workterra.net/s/c19a1b46e985d7fb85efaf27c8febfdd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/js/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.js?jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":166.5,"connectEnd":166.5,"connectStart":166.5,"domainLookupEnd":166.5,"domainLookupStart":166.5,"fetchStart":166.5,"redirectEnd":0,"redirectStart":0,"requestStart":166.5,"responseEnd":551.5,"responseStart":551.5,"secureConnectionStart":166.5}],"threshold":1000,"fetchStart":0,"domainLookupStart":0,"domainLookupEnd":0,"connectStart":0,"connectEnd":0,"requestStart":92,"responseStart":159,"responseEnd":160,"domLoading":162,"domInteractive":1037,"domContentLoadedEventStart":1037,"domContentLoadedEventEnd":1079,"domComplete":1349,"loadEventStart":1349,"loadEventEnd":1351,"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","marks":[],"measures":[],"correlationId":"f398066a7eecf7","effectiveType":"4g","downlink":10,"rtt":0,"serverDuration":32,"dbReadsTimeInMs":2,"dbConnsTimeInMs":4,"applicationHash":"156decd7d2b4272533aa6cefc8294af635e1da97","experiments":[]}}