Adhoc Document Send is not working on rocarmco system

System - rocarmco

After sending an adhoc document, the lateststatus api is not returning the data in response
https://apimanagement.cbplatform.link/#routes/tester?preURL=https%3A%2F%2Fapi.careerbuilder.com%2F&postURL=corporate%2Fdms%2Fus%2Fapi%2Fdocuments%2FCBATS%2Fperson%2F7348%2FLatestStatus&method=get&contentType=application%2Fjson&acceptType=application%2Fjson&version=default&region=productionus&flow=authorization_code&userDid=UHR1HH6977GB62NTTG3&accountDid=A7X07L6MGVDDZXMY9H1&headers=DocumentTemplateType%3AMjcsMjgsMjk%3D&body=

NOTE : I am able to send offer letter templates and also get the response from latestStatus api.