Document Management SystemProject Type: software

Document Management System

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  1. Document Management System
  2. DMS-2316

EU Customer - Clece Care - Error when saving PDF

    Details

    • Company:
      All Clients/Multiple Clients

      Description

       

      Customer - CleceCare in EU server

      Error when saving PDF

       

        Attachments

          Activity

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          ravi.banda Ravi Banda (Inactive) created issue -
          ravi.banda Ravi Banda (Inactive) made changes -
          Field Original Value New Value
          Link This issue clones DMS-2178 [ DMS-2178 ]
          ravi.banda Ravi Banda (Inactive) made changes -
          Attachment image-2020-08-28-16-32-01-007.png [ 156221 ]
          ravi.banda Ravi Banda (Inactive) made changes -
          Link This issue clones DMS-2178 [ DMS-2178 ]
          ravi.banda Ravi Banda (Inactive) made changes -
          Description Reason for priority:
          Description: Whenever I try to add a PDF file to an Offer letter or Adhoc document within any ATS system It appears to load and then just disappears. I have tested this across multiple systems and it seems to be happening in all of them. I created this video to show you https://cb.zoom.us/rec/play/tZcvI-v5r243GNSQ4wSDBqQqW460LqqsgCQf86ILxByyBXkGZ1OlY7sVMLG3rhKBD5tBYnT42HfvSoKL?continueMode=true.


          Activity           		 

          *Customer - CleceCare in EU server*

          *Error when saving PDF*

           

          !image-2020-08-28-16-32-01-007.png!
          ravi.banda Ravi Banda (Inactive) made changes -
          Priority Medium [ 3 ] High [ 2 ]
          harshveer.singh Harshveer Singh (Inactive) made changes -
          Status To Do [ 10000 ] In Progress [ 3 ]
          harshveer.singh Harshveer Singh (Inactive) made changes -
          Assignee Narendra Kumar [ narendra.kumar ] Harshveer Singh [ harshveer.singh ]
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          harshveer.singh Harshveer Singh (Inactive) added a comment -

          Here issue is that in completion email UserName is placeholder is used, but candidate might not have User record created. So the exception is coming. I have made code changes to handle this exception, but email template also needs to be updated.

          Show
          harshveer.singh Harshveer Singh (Inactive) added a comment - Here issue is that in completion email UserName is placeholder is used, but candidate might not have User record created. So the exception is coming. I have made code changes to handle this exception, but email template also needs to be updated.
          harshveer.singh Harshveer Singh (Inactive) made changes -
          Status In Progress [ 3 ] Code Review [ 11801 ]
          Hide
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          narendra.kumar Narendra Kumar added a comment -

          Hi Shamooka Mohapatra

          This has been fixed and deployed on the stage environment, can you please check and confirm?

           

          Thanks

          Narendra

          Show
          narendra.kumar Narendra Kumar added a comment - Hi Shamooka Mohapatra This has been fixed and deployed on the stage environment, can you please check and confirm?   Thanks Narendra
          narendra.kumar Narendra Kumar made changes -
          Assignee Harshveer Singh [ harshveer.singh ] Shamooka Mohapatra [ shamooka.mohapatra ]
          ravi.banda Ravi Banda (Inactive) made changes -
          Link This issue is cloned by DMS-2337 [ DMS-2337 ]
          ravi.banda Ravi Banda (Inactive) made changes -
          Link This issue is cloned by DMS-2337 [ DMS-2337 ]
          narendra.kumar Narendra Kumar made changes -
          Sprint April 2021 Release - Sprint 1 [ 264 ]
          narendra.kumar Narendra Kumar made changes -
          Sprint April 2021 Release - Sprint 1 [ 264 ] April 2021 Release - Sprint 1, April 2021 Release - Sprint 2 [ 264, 265 ]
          Transition Time In Source Status Execution Times
          Harshveer Singh (Inactive) made transition -
          To Do In Progress
          		2d 3h 58m 1
          Harshveer Singh (Inactive) made transition -
          In Progress Code Review
          		7m 36s 1

            People

            Assignee:
            Shamooka.Mohapatra Shamooka Mohapatra (Inactive)
            Reporter:
            ravi.banda Ravi Banda (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

              Dates

              Created:
              Updated:

                Time Tracking

                Estimated:
                Original Estimate - 8h
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                Remaining:
                Remaining Estimate - 8h
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