Details

    • Type: New Feature
    • Status: Done
    • Priority: Medium
    • Resolution: Not in scope
    • Affects Version/s: None
    • Fix Version/s: None
    • Labels:
      None

      Description

      Overview:
      As an end user, I want to be able to go to a preference center to manage my communication preferences so that I am only getting communication I would like / am interested in.

      Entry:

      • User is asked to set communication preferences at time of registration OR user is logged into DMS and goes to preference center.

      Acceptance Criteria:
      *IF I am registering with the DMS, I am able to set up my preferences for communication at that time.

      • IF I am logged into the DMS, I am able to navigate to the communication preference center to set / modify preferences.
      • IF I am setting my preferences, I am able to set my language.
      • IF I am setting my preferences, I am able to enable / disable push notifications (if applicable).
      • IF I am setting my preferences, I am able to opt in / out of mass mailings.
      • IF I am setting my preferences, I am able to indicate ideal communication preference (text or email)
      • IF I am setting my preferences, I am able to opt in / out of receiving text messages from a company.

      Exit:
      *User saves preferences and exits the preference center.

      Prerequisites:
      *End User has been sent something from DMS / asked to register

        Attachments

          Activity

          molly.ronovsky Molly Ronovsky (Inactive) created issue -
          molly.ronovsky Molly Ronovsky (Inactive) made changes -
          Field Original Value New Value
          Epic Link DMS-221 [ 74299 ]
          molly.ronovsky Molly Ronovsky (Inactive) made changes -
          Description Overview:
          As an end user, I want to be able to go to a preference center to manage my communication preferences so that I am only getting communication I would like / am interested in.

          Entry:
          * User is asked to set communication preferences at time of registration OR user is logged into DMS and goes to preference center.

          Acceptance Criteria:
          *IF I am registering with the DMS, I am able to set up my preferences for communication at that time.
          * IF I am logged into the DMS, I am able to navigate to the communication preference center to set / modify preferences.
          * IF I am setting my preferences, I am able to set my language.
          * IF I am setting my preferences, I am able to opt in / out of mass mailings.
          * IF I am setting my preferences, I am able to opt in / out of receiving text messages from a company.

          Exit:
          *User saves preferences and exits the preference center.

          Prerequisites:
          *End User has been sent something from DMS / asked to register
          Overview:
          As an end user, I want to be able to go to a preference center to manage my communication preferences so that I am only getting communication I would like / am interested in.

          Entry:
          * User is asked to set communication preferences at time of registration OR user is logged into DMS and goes to preference center.

          Acceptance Criteria:
          *IF I am registering with the DMS, I am able to set up my preferences for communication at that time.
          * IF I am logged into the DMS, I am able to navigate to the communication preference center to set / modify preferences.
          * IF I am setting my preferences, I am able to set my language.
          * IF I am setting my preferences, I am able to enable / disable push notifications (if applicable).
          * IF I am setting my preferences, I am able to opt in / out of mass mailings.
          * IF I am setting my preferences, I am able to opt in / out of receiving text messages from a company.

          Exit:
          *User saves preferences and exits the preference center.

          Prerequisites:
          *End User has been sent something from DMS / asked to register
          molly.ronovsky Molly Ronovsky (Inactive) made changes -
          Description Overview:
          As an end user, I want to be able to go to a preference center to manage my communication preferences so that I am only getting communication I would like / am interested in.

          Entry:
          * User is asked to set communication preferences at time of registration OR user is logged into DMS and goes to preference center.

          Acceptance Criteria:
          *IF I am registering with the DMS, I am able to set up my preferences for communication at that time.
          * IF I am logged into the DMS, I am able to navigate to the communication preference center to set / modify preferences.
          * IF I am setting my preferences, I am able to set my language.
          * IF I am setting my preferences, I am able to enable / disable push notifications (if applicable).
          * IF I am setting my preferences, I am able to opt in / out of mass mailings.
          * IF I am setting my preferences, I am able to opt in / out of receiving text messages from a company.

          Exit:
          *User saves preferences and exits the preference center.

          Prerequisites:
          *End User has been sent something from DMS / asked to register
          Overview:
          As an end user, I want to be able to go to a preference center to manage my communication preferences so that I am only getting communication I would like / am interested in.

          Entry:
          * User is asked to set communication preferences at time of registration OR user is logged into DMS and goes to preference center.

          Acceptance Criteria:
          *IF I am registering with the DMS, I am able to set up my preferences for communication at that time.
          * IF I am logged into the DMS, I am able to navigate to the communication preference center to set / modify preferences.
          * IF I am setting my preferences, I am able to set my language.
          * IF I am setting my preferences, I am able to enable / disable push notifications (if applicable).
          * IF I am setting my preferences, I am able to opt in / out of mass mailings.
          * IF I am setting my preferences, I am able to indicate ideal communication preference (text or email)
          * IF I am setting my preferences, I am able to opt in / out of receiving text messages from a company.

          Exit:
          *User saves preferences and exits the preference center.

          Prerequisites:
          *End User has been sent something from DMS / asked to register
          Hide
          aruna.raheja Aruna Raheja added a comment - - edited

          Molly Ronovsky: Need clarification on 

          • IF I am setting my preferences, I am able to indicate ideal communication preference (text or email)

          CC: Mohd Belal ShashiKant Mishra Harshveer Singh Samir Kristen

          Show
          aruna.raheja Aruna Raheja added a comment - - edited Molly Ronovsky : Need clarification on  IF I am setting my preferences, I am able to indicate ideal communication preference (text or email) CC: Mohd Belal ShashiKant Mishra Harshveer Singh Samir Kristen
          Hide
          molly.ronovsky Molly Ronovsky (Inactive) added a comment -

          Aruna Raheja This would be their preferred method of communication - would they rather receive an email or text.

          Show
          molly.ronovsky Molly Ronovsky (Inactive) added a comment - Aruna Raheja This would be their preferred method of communication - would they rather receive an email or text.
          Hide
          mohd.belal Mohd Belal (Inactive) added a comment -

          Hi Molly Ronovsky,

          We need to confirm from admin section like how can we add this check before sending emails to end user keeping their preferences alongside.

          As discussed with Ravi we can show an error popup in the case when admin sends mail to a particular user and he has not selected emails as a preference in his setting.

          The same goes the case with language part as well.

          Aruna Raheja : UX will start after this confirmation.

          CC:Harshveer Singh Kristen

          Show
          mohd.belal Mohd Belal (Inactive) added a comment - Hi Molly Ronovsky , We need to confirm from admin section like how can we add this check before sending emails to end user keeping their preferences alongside. As discussed with Ravi we can show an error popup in the case when admin sends mail to a particular user and he has not selected emails as a preference in his setting. The same goes the case with language part as well. Aruna Raheja : UX will start after this confirmation. CC: Harshveer Singh Kristen
          Hide
          mohd.belal Mohd Belal (Inactive) added a comment -

          Hi All,

          As discussed with Molly Ronovsky regarding this issue we will be using the following use cases:

          1. From API we will be adding checks according to user preferences.
          2. From Admin there won't be any kinds of the checks before sending mail to any user.

          cc - Harshveer Singh, Aruna Raheja

          Show
          mohd.belal Mohd Belal (Inactive) added a comment - Hi All, As discussed with Molly Ronovsky regarding this issue we will be using the following use cases: From API we will be adding checks according to user preferences. From Admin there won't be any kinds of the checks before sending mail to any user. cc -  Harshveer Singh , Aruna Raheja
          prasad.patil Prasad Patil (Inactive) made changes -
          Resolution Not in scope [ 10700 ]
          Status To Do [ 10000 ] Done [ 10001 ]
          aruna.raheja Aruna Raheja made changes -
          Attachment Communication Preferences.png [ 100876 ]
          aruna.raheja Aruna Raheja made changes -
          Attachment Communication Preferences.png [ 100877 ]
          aruna.raheja Aruna Raheja logged work - 11/Mar/19 11:46 PM
          • Time Spent:
            4h
             

            Research and Mock

          Hide
          aruna.raheja Aruna Raheja added a comment -

          Molly Ronovsky : Can you please have a look at the attached mockup and let me know your feedback onto the same.

          CC: Kristen Harshveer Singh

          Show
          aruna.raheja Aruna Raheja added a comment - Molly Ronovsky : Can you please have a look at the attached mockup and let me know your feedback onto the same. CC: Kristen Harshveer Singh
          aruna.raheja Aruna Raheja made changes -
          Remaining Estimate 0h [ 0 ]
          Time Spent 4h [ 14400 ]
          Worklog Id 165912 [ 165912 ]
          Hide
          molly.ronovsky Molly Ronovsky (Inactive) added a comment -

          Aruna Raheja UX looks fine - but not part of this release as this goes along with the other communications we are not working on.

          Show
          molly.ronovsky Molly Ronovsky (Inactive) added a comment - Aruna Raheja UX looks fine - but not part of this release as this goes along with the other communications we are not working on.
          Hide
          aruna.raheja Aruna Raheja added a comment -

          Molly Ronovsky : Should i close this ticket for UX perspective?

          CC: Kristen

          Show
          aruna.raheja Aruna Raheja added a comment - Molly Ronovsky : Should i close this ticket for UX perspective? CC: Kristen
          Hide
          molly.ronovsky Molly Ronovsky (Inactive) added a comment -
          Show
          molly.ronovsky Molly Ronovsky (Inactive) added a comment - Aruna Raheja sure.
          Transition Time In Source Status Execution Times
          Prasad Patil (Inactive) made transition -
          To Do Done
          82d 12h 26m 1

            People

            Assignee:
            samir Samir
            Reporter:
            molly.ronovsky Molly Ronovsky (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

                Estimated:
                Original Estimate - 8h Original Estimate - 8h
                8h
                Remaining:
                Time Spent - 4h Remaining Estimate - 8h
                8h
                Logged:
                Time Spent - 4h Remaining Estimate - 8h
                4h