Document Management SystemProject Type: software

Document Management System

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  1. Document Management System
  2. DMS-2461

Existing user received DMS Welcome email for apparently no reason

    Details

    • Type: Bug
    • Status: To Do
    • Priority: Low
    • Resolution: Unresolved
    • Affects Version/s: None
    • Fix Version/s: None
    • Labels:
      None
    • Company:
      New Facility Not Added

      Description

      https://compasshealth.luceosolutions.com

      CompassHealth BecomeUser:
      https://boss.careerbuilder.com/Axiom/User/UserView.aspx?HHTVUser_DID=UJJ7XW6PL8BBRHV31HB

      Natalie BecomeUser:
      https://boss.careerbuilder.com/Axiom/User/UserView.aspx?HHTVUser_DID=UHM85K5Z7XB0DVQ2R5F

      TSE: Doug Taylor

      User who has been with the client for several years suddenly received a DMS welcome email (screenshot) on April 6. They would like to understand why this happened in order to ensure this is not a symptom or precursor of a larger problem.

      According to the client:

      There are no active DMS Documents

      There are only 2 archived documents that haven’t been touched since 2019

      I checked all 3 of the customer’s “Form Workflow Templates” and DMS is not connected to any workflow steps

        Attachments

          Activity

          No workflow transitions have been executed yet.

            People

            Assignee:
            samir Samir
            Reporter:
            OlivierG Olivier.Ghesquiere (Inactive)
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              Dates

              Created:
              Updated: