-
Type:
Research
-
Status:
Done
-
Priority:
Medium
-
Resolution:
Done
-
Affects Version/s:
None
-
Fix Version/s:
None
-
-
Company:
All Clients/Multiple Clients
This Jira relates to DMS-32 and it's regarding attachment reference into HTML email body thumbnail part.
{"report":{"apdex":0.5,"isInitial":true,"journeyId":"f41e104c-6250-472d-97db-580070daa7d5","key":"jira.project.issue.view-issue","navigationType":0,"readyForUser":1151.2999999523163,"redirectCount":0,"resourceLoadedEnd":1181.5999999046326,"resourceLoadedStart":324.39999985694885,"resourceTiming":[{"duration":362.60000014305115,"initiatorType":"link","name":"https://jira.workterra.net/s/3003653444a1e1a85555cab7dcfb3a21-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/css/_super/batch.css","startTime":324.39999985694885,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":324.39999985694885,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":687,"responseStart":0,"secureConnectionStart":0},{"duration":362.59999990463257,"initiatorType":"link","name":"https://jira.workterra.net/s/dd6a0911920485696ac20493290df627-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/css/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.css?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&richediton=true","startTime":324.7000000476837,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":324.7000000476837,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":687.2999999523163,"responseStart":0,"secureConnectionStart":0},{"duration":362.5,"initiatorType":"link","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.css","startTime":324.89999985694885,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":324.89999985694885,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":687.3999998569489,"responseStart":0,"secureConnectionStart":0},{"duration":362.5,"initiatorType":"link","name":"https://jira.workterra.net/s/bd548f27bbf8f278bd83b60dd3284ed8-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static-adgs/jira.webresources:global-static-adgs.css","startTime":325.09999990463257,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":325.09999990463257,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":687.5999999046326,"responseStart":0,"secureConnectionStart":0},{"duration":362.5,"initiatorType":"link","name":"https://jira.workterra.net/s/70725731a158a7140f19ddbd4201ba27-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static/jira.webresources:global-static.css","startTime":325.2000000476837,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":325.2000000476837,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":687.7000000476837,"responseStart":0,"secureConnectionStart":0},{"duration":407.39999985694885,"initiatorType":"script","name":"https://jira.workterra.net/s/f2623af22c15df767ec6ff268ae0b8bd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/js/_super/batch.js?locale=en-US","startTime":325.5,"connectEnd":325.5,"connectStart":325.5,"domainLookupEnd":325.5,"domainLookupStart":325.5,"fetchStart":325.5,"redirectEnd":0,"redirectStart":0,"requestStart":325.5,"responseEnd":732.8999998569489,"responseStart":732.8999998569489,"secureConnectionStart":325.5},{"duration":456.69999980926514,"initiatorType":"script","name":"https://jira.workterra.net/s/6ce676f2a5bcc9651cef6e7956f05def-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/js/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.js?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":325.7000000476837,"connectEnd":325.7000000476837,"connectStart":325.7000000476837,"domainLookupEnd":325.7000000476837,"domainLookupStart":325.7000000476837,"fetchStart":325.7000000476837,"redirectEnd":0,"redirectStart":0,"requestStart":325.7000000476837,"responseEnd":782.3999998569489,"responseStart":782.3999998569489,"secureConnectionStart":325.7000000476837},{"duration":460,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/4.1.5/_/download/resources/com.atlassian.plugins.atlassian-chaperone:hotspot-tour/hotspot-tour.js?batch=false&locale=en-US","startTime":325.89999985694885,"connectEnd":325.89999985694885,"connectStart":325.89999985694885,"domainLookupEnd":325.89999985694885,"domainLookupStart":325.89999985694885,"fetchStart":325.89999985694885,"redirectEnd":0,"redirectStart":0,"requestStart":325.89999985694885,"responseEnd":785.8999998569489,"responseStart":785.8999998569489,"secureConnectionStart":325.89999985694885},{"duration":460.2999999523163,"initiatorType":"script","name":"https://jira.workterra.net/s/6aa3fcf1fac5fd551eee0b69077524e6-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/aae1242f5fc81cc6a5bb8bc963ccda29/_/download/contextbatch/js/atl.global,-_super/batch.js?locale=en-US","startTime":326.09999990463257,"connectEnd":326.09999990463257,"connectStart":326.09999990463257,"domainLookupEnd":326.09999990463257,"domainLookupStart":326.09999990463257,"fetchStart":326.09999990463257,"redirectEnd":0,"redirectStart":0,"requestStart":326.09999990463257,"responseEnd":786.3999998569489,"responseStart":786.3999998569489,"secureConnectionStart":326.09999990463257},{"duration":460.69999980926514,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-en/jira.webresources:calendar-en.js","startTime":326.2000000476837,"connectEnd":326.2000000476837,"connectStart":326.2000000476837,"domainLookupEnd":326.2000000476837,"domainLookupStart":326.2000000476837,"fetchStart":326.2000000476837,"redirectEnd":0,"redirectStart":0,"requestStart":326.2000000476837,"responseEnd":786.8999998569489,"responseStart":786.8999998569489,"secureConnectionStart":326.2000000476837},{"duration":461.59999990463257,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-localisation-moment/jira.webresources:calendar-localisation-moment.js","startTime":326.5,"connectEnd":326.5,"connectStart":326.5,"domainLookupEnd":326.5,"domainLookupStart":326.5,"fetchStart":326.5,"redirectEnd":0,"redirectStart":0,"requestStart":326.5,"responseEnd":788.0999999046326,"responseStart":788.0999999046326,"secureConnectionStart":326.5},{"duration":461.90000009536743,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.js?locale=en-US","startTime":326.59999990463257,"connectEnd":326.59999990463257,"connectStart":326.59999990463257,"domainLookupEnd":326.59999990463257,"domainLookupStart":326.59999990463257,"fetchStart":326.59999990463257,"redirectEnd":0,"redirectStart":0,"requestStart":326.59999990463257,"responseEnd":788.5,"responseStart":788.5,"secureConnectionStart":326.59999990463257},{"duration":574.5999999046326,"initiatorType":"link","name":"https://jira.workterra.net/s/05c862146699bb029ceb0a489075e63b-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/bcd66e9a133a1b9f5fd14b56841e1c5b/_/download/contextbatch/css/jira.global.look-and-feel,-_super/batch.css","startTime":326.7999999523163,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":326.7999999523163,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":901.3999998569489,"responseStart":0,"secureConnectionStart":0},{"duration":462.40000009536743,"initiatorType":"script","name":"https://jira.workterra.net/rest/api/1.0/shortcuts/805012/9b4bc78b7cc5c86b31ff012e5c329c28/shortcuts.js?context=issuenavigation&context=issueaction","startTime":326.89999985694885,"connectEnd":326.89999985694885,"connectStart":326.89999985694885,"domainLookupEnd":326.89999985694885,"domainLookupStart":326.89999985694885,"fetchStart":326.89999985694885,"redirectEnd":0,"redirectStart":0,"requestStart":326.89999985694885,"responseEnd":789.2999999523163,"responseStart":789.2999999523163,"secureConnectionStart":326.89999985694885},{"duration":574.5,"initiatorType":"link","name":"https://jira.workterra.net/s/9095228fa10daa2d3e3d7d5760c95e91-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/css/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.css?jira.create.linked.issue=true&richediton=true","startTime":327.09999990463257,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":327.09999990463257,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":901.5999999046326,"responseStart":0,"secureConnectionStart":0},{"duration":462.7000000476837,"initiatorType":"script","name":"https://jira.workterra.net/s/c19a1b46e985d7fb85efaf27c8febfdd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/js/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.js?jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":327.2999999523163,"connectEnd":327.2999999523163,"connectStart":327.2999999523163,"domainLookupEnd":327.2999999523163,"domainLookupStart":327.2999999523163,"fetchStart":327.2999999523163,"redirectEnd":0,"redirectStart":0,"requestStart":327.2999999523163,"responseEnd":790,"responseStart":790,"secureConnectionStart":327.2999999523163},{"duration":188.89999985694885,"initiatorType":"xmlhttprequest","name":"https://jira.workterra.net/rest/webResources/1.0/resources","startTime":914.7000000476837,"connectEnd":914.7000000476837,"connectStart":914.7000000476837,"domainLookupEnd":914.7000000476837,"domainLookupStart":914.7000000476837,"fetchStart":914.7000000476837,"redirectEnd":0,"redirectStart":0,"requestStart":914.7000000476837,"responseEnd":1103.5999999046326,"responseStart":1103.5999999046326,"secureConnectionStart":914.7000000476837}],"threshold":1000,"fetchStart":0,"domainLookupStart":0,"domainLookupEnd":0,"connectStart":0,"connectEnd":0,"requestStart":259,"responseStart":318,"responseEnd":319,"domLoading":322,"domInteractive":1250,"domContentLoadedEventStart":1250,"domContentLoadedEventEnd":1316,"domComplete":1463,"loadEventStart":1463,"loadEventEnd":1466,"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","marks":[],"measures":[],"correlationId":"5b647fc2e866e4","effectiveType":"4g","downlink":10,"rtt":0,"serverDuration":32,"dbReadsTimeInMs":4,"dbConnsTimeInMs":5,"applicationHash":"156decd7d2b4272533aa6cefc8294af635e1da97","experiments":[]}}
Aruna Raheja
added a comment - Molly Ronovsky : I had a discussion with Harshveer Singh and as per him we can use mockup of https://jira.workterra.net/browse/DMS-32 Kindly have a look and let me know if you need anything from my side. 
Harshveer Singh (Inactive)
added a comment - This is duplicate of DMS-332 which is already completed. 
Molly Ronovsky Akash Thakur For this if I understand correctly we want to link the attachment to the icon displayed in email body or directly embed the attachment in email body. Technically in case of email it's not possible, we can only embed image directly in the HTML body. Alternative solution for this might be to embed thumbnail image in HTML body and link that to external URL for that PDF, so when user clicks on that link, he will be redirected to our system to download or view that attachment.
Does that work for the functionality, and do we want to have user to download the PDF from the our server instead of directly having that in attachments?
CC: Samir