Details

    • Type: Sub-task
    • Status: Done
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: Email communication
    • Labels:
      None
    • Company:
      All Clients/Multiple Clients

      Description

      UX for Sending Emails

        Attachments

          Activity

          aruna.raheja Aruna Raheja created issue -
          aruna.raheja Aruna Raheja made changes -
          Field Original Value New Value
          Assignee Samir [ samir ] Aruna Raheja [ aruna.raheja ]
          aruna.raheja Aruna Raheja made changes -
          Status To Do [ 10000 ] In Progress [ 3 ]
          aruna.raheja Aruna Raheja made changes -
          Status In Progress [ 3 ] To Do [ 10000 ]
          aruna.raheja Aruna Raheja made changes -
          Remaining Estimate 24h [ 86400 ]
          Original Estimate 24h [ 86400 ]
          aruna.raheja Aruna Raheja made changes -
          Remaining Estimate 24h [ 86400 ] 16h [ 57600 ]
          Original Estimate 24h [ 86400 ] 16h [ 57600 ]
          aruna.raheja Aruna Raheja made changes -
          Status To Do [ 10000 ] In Progress [ 3 ]
          Hide
          aruna.raheja Aruna Raheja added a comment -
          Show
          aruna.raheja Aruna Raheja added a comment - Molly Ronovsky Ravi Banda : Kindly review the attached screens. CC: Kristen Mohd Belal Harshveer Singh ShashiKant Mishra
          aruna.raheja Aruna Raheja logged work - 31/Dec/18 02:23 AM
          • Time Spent:
            8h
             
            <No comment>
          aruna.raheja Aruna Raheja made changes -
          Attachment New Communication Email Preview.png [ 93764 ]
          Attachment New Communication send proof success.png [ 93765 ]
          Attachment New Communication template HTML Output.png [ 93766 ]
          Attachment New Communication template no template selection.png [ 93767 ]
          Attachment New Communication template selected with customization.png [ 93768 ]
          Attachment New Communication template selected with editor.png [ 93769 ]
          Attachment New Communication template Send Proof.png [ 93770 ]
          Attachment New Communication template tagging and dynamic fields.png [ 93771 ]
          Attachment New Communication.png [ 93772 ]
          aruna.raheja Aruna Raheja made changes -
          Remaining Estimate 16h [ 57600 ] 8h [ 28800 ]
          Time Spent 8h [ 28800 ]
          Worklog Id 153357 [ 153357 ]
          aruna.raheja Aruna Raheja made changes -
          Assignee Aruna Raheja [ aruna.raheja ] Molly Ronovsky [ molly.ronovsky ]
          molly.ronovsky Molly Ronovsky (Inactive) made changes -
          Attachment screenshot-1.png [ 93917 ]
          Hide
          molly.ronovsky Molly Ronovsky (Inactive) added a comment -

          Aruna Raheja Why does the send button say 'Send proof?' The 'Proof sent successfully' message also should be changed. Also, what is the new communication pop up for? The verbiage here doesn't make sense - but i'm trying to understand what you would use that pop-up for? Lastly, the 9 fields at the top - is this the best way to organize? As well, if these are just the templates/sending, we wouldn't need a to address - as it would be the candidate you are working with , or just modifying a template....so that doesn't quite make sense to me. I feel like the ATS has it better organized / easier to follow. This seems a bit overwhelming.

          This is what ATS looks like when you go to send an email to a candidate:

          Show
          molly.ronovsky Molly Ronovsky (Inactive) added a comment - Aruna Raheja Why does the send button say 'Send proof?' The 'Proof sent successfully' message also should be changed. Also, what is the new communication pop up for? The verbiage here doesn't make sense - but i'm trying to understand what you would use that pop-up for? Lastly, the 9 fields at the top - is this the best way to organize? As well, if these are just the templates/sending, we wouldn't need a to address - as it would be the candidate you are working with , or just modifying a template....so that doesn't quite make sense to me. I feel like the ATS has it better organized / easier to follow. This seems a bit overwhelming. This is what ATS looks like when you go to send an email to a candidate:
          molly.ronovsky Molly Ronovsky (Inactive) made changes -
          Assignee Molly Ronovsky [ molly.ronovsky ] Aruna Raheja [ aruna.raheja ]
          Hide
          aruna.raheja Aruna Raheja added a comment -

          Molly Ronovsky : Kindly find my comments below-

          Why does the send button say 'Send proof?' - Send proof is for sending a test mail to any person before sending to end user so that admin can check whether it is a right format or not. I have added it as additional functionality. Need your thoughts ono the same

          The 'Proof sent successfully' message also should be changed. - Let me know what verbiage can we use.

          Also, what is the new communication pop up for? The verbiage here doesn't make sense - but i'm trying to understand what you would use that pop-up for? - This is for inputting the email addresses for test mail if admin wants to check. I think it works for you

          Lastly, the 9 fields at the top - is this the best way to organize? As well, if these are just the templates/sending, we wouldn't need a to address - as it would be the candidate you are working with , or just modifying a template....so that doesn't quite make sense to me. I feel like the ATS has it better organized / easier to follow. This seems a bit overwhelming. - I will remove the "TO" address, for 9 fields will share this screen with Kristen and your point as well and take her feedback that how CB is using for other applications, if it works for you

          Kindly let me know if you still have any queries.

          Show
          aruna.raheja Aruna Raheja added a comment - Molly Ronovsky : Kindly find my comments below- Why does the send button say 'Send proof?' -  Send proof is for sending a test mail to any person before sending to end user so that admin can check whether it is a right format or not. I have added it as additional functionality. Need your thoughts ono the same The 'Proof sent successfully' message also should be changed. - Let me know what verbiage can we use. Also, what is the new communication pop up for? The verbiage here doesn't make sense - but i'm trying to understand what you would use that pop-up for? -  This is for inputting the email addresses for test mail if admin wants to check. I think it works for you Lastly, the 9 fields at the top - is this the best way to organize? As well, if these are just the templates/sending, we wouldn't need a to address - as it would be the candidate you are working with , or just modifying a template....so that doesn't quite make sense to me. I feel like the ATS has it better organized / easier to follow. This seems a bit overwhelming. - I will remove the "TO" address, for 9 fields will share this screen with Kristen and your point as well and take her feedback that how CB is using for other applications, if it works for you Kindly let me know if you still have any queries.
          aruna.raheja Aruna Raheja made changes -
          Assignee Aruna Raheja [ aruna.raheja ] Molly Ronovsky [ molly.ronovsky ]
          Hide
          aruna.raheja Aruna Raheja added a comment -

          Molly Ronovsky : Kindly revert on above comments

          Show
          aruna.raheja Aruna Raheja added a comment - Molly Ronovsky : Kindly revert on above comments
          Hide
          molly.ronovsky Molly Ronovsky (Inactive) added a comment -

          Aruna Raheja

          • We should change to say 'Send Test Email', then update the Proff sent successfully to 'Test Email sent successfully!'
          • We need to update the verbiage for the communication pop-up as it does not make sense right now. Can you change to: Please enter email address(es) in which test email should be sent (If sending to multiple email addresses, please use a comma to separate each email address).
          • Where is the actual option to send? I only see send test - what if they do not want to send a test?
          Show
          molly.ronovsky Molly Ronovsky (Inactive) added a comment - Aruna Raheja We should change to say 'Send Test Email', then update the Proff sent successfully to 'Test Email sent successfully!' We need to update the verbiage for the communication pop-up as it does not make sense right now. Can you change to: Please enter email address(es) in which test email should be sent (If sending to multiple email addresses, please use a comma to separate each email address). Where is the actual option to send? I only see send test - what if they do not want to send a test?
          molly.ronovsky Molly Ronovsky (Inactive) made changes -
          Assignee Molly Ronovsky [ molly.ronovsky ] Aruna Raheja [ aruna.raheja ]
          aruna.raheja Aruna Raheja made changes -
          Attachment New Communication Email Preview.png [ 93764 ]
          aruna.raheja Aruna Raheja made changes -
          Attachment New Communication send proof success.png [ 93765 ]
          aruna.raheja Aruna Raheja made changes -
          Attachment New Communication template HTML Output.png [ 93766 ]
          aruna.raheja Aruna Raheja made changes -
          Attachment New Communication template Send Proof.png [ 93770 ]
          aruna.raheja Aruna Raheja made changes -
          Attachment New Communication template no template selection.png [ 93767 ]
          aruna.raheja Aruna Raheja made changes -
          Attachment New Communication template selected with customization.png [ 93768 ]
          aruna.raheja Aruna Raheja made changes -
          Attachment New Communication template selected with editor.png [ 93769 ]
          aruna.raheja Aruna Raheja made changes -
          Attachment New Communication template tagging and dynamic fields.png [ 93771 ]
          aruna.raheja Aruna Raheja made changes -
          Attachment New Communication.png [ 93772 ]
          aruna.raheja Aruna Raheja made changes -
          Attachment New Communication Email Preview.png [ 94322 ]
          Attachment New Communication send proof success.png [ 94323 ]
          Attachment New Communication template HTML Output.png [ 94324 ]
          Attachment New Communication template no template selection.png [ 94325 ]
          Attachment New Communication template selected with customization.png [ 94326 ]
          Attachment New Communication template selected with editor.png [ 94327 ]
          Attachment New Communication template Send Proof.png [ 94328 ]
          Attachment New Communication template tagging and dynamic fields.png [ 94329 ]
          Attachment New Communication.png [ 94330 ]
          aruna.raheja Aruna Raheja made changes -
          Attachment New Design.png [ 94331 ]
          Hide
          aruna.raheja Aruna Raheja added a comment -

          Molly Ronovsky : I have implemented the above changes suggested by you, kindly have a look. Also for 9 fields i have updated one more design by the name 
          "New Design.png", please provide your suggestions on that too.

          CC: Kristen

          Show
          aruna.raheja Aruna Raheja added a comment - Molly Ronovsky  : I have implemented the above changes suggested by you, kindly have a look. Also for 9 fields i have updated one more design by the name  "New Design.png", please provide your suggestions on that too. CC: Kristen
          aruna.raheja Aruna Raheja logged work - 07/Jan/19 10:23 PM
          • Time Spent:
            4h
             
            <No comment>
          aruna.raheja Aruna Raheja made changes -
          Remaining Estimate 8h [ 28800 ] 4h [ 14400 ]
          Time Spent 8h [ 28800 ] 12h [ 43200 ]
          Worklog Id 154227 [ 154227 ]
          aruna.raheja Aruna Raheja made changes -
          Assignee Aruna Raheja [ aruna.raheja ] Molly Ronovsky [ molly.ronovsky ]
          Hide
          molly.ronovsky Molly Ronovsky (Inactive) added a comment -

          Aruna Raheja Yes - the 9 fields look better that way - can we update the screenshots? Also, the screenshot where you type in email addresses it still says 'Send Proof'

          Show
          molly.ronovsky Molly Ronovsky (Inactive) added a comment - Aruna Raheja Yes - the 9 fields look better that way - can we update the screenshots? Also, the screenshot where you type in email addresses it still says 'Send Proof'
          aruna.raheja Aruna Raheja made changes -
          Attachment New Communication Email Preview.png [ 94322 ]
          aruna.raheja Aruna Raheja made changes -
          Attachment New Communication send proof success.png [ 94323 ]
          aruna.raheja Aruna Raheja made changes -
          Attachment New Communication template HTML Output.png [ 94324 ]
          aruna.raheja Aruna Raheja made changes -
          Attachment New Communication template Send Proof.png [ 94328 ]
          aruna.raheja Aruna Raheja made changes -
          Attachment New Communication template no template selection.png [ 94325 ]
          aruna.raheja Aruna Raheja made changes -
          Attachment New Communication template selected with customization.png [ 94326 ]
          aruna.raheja Aruna Raheja made changes -
          Attachment New Communication template selected with editor.png [ 94327 ]
          aruna.raheja Aruna Raheja made changes -
          Attachment New Communication template tagging and dynamic fields.png [ 94329 ]
          aruna.raheja Aruna Raheja made changes -
          Attachment New Communication.png [ 94330 ]
          aruna.raheja Aruna Raheja made changes -
          Attachment New Design.png [ 94331 ]
          aruna.raheja Aruna Raheja made changes -
          Attachment New Communication Email Preview.png [ 94479 ]
          Attachment New Communication send proof success.png [ 94480 ]
          Attachment New Communication template HTML Output.png [ 94481 ]
          Attachment New Communication template no template selection.png [ 94482 ]
          Attachment New Communication template selected with editor.png [ 94483 ]
          Attachment New Communication template Send Proof.png [ 94484 ]
          Attachment New Communication template tagging and dynamic fields.png [ 94485 ]
          Attachment New Communication.png [ 94486 ]
          aruna.raheja Aruna Raheja logged work - 09/Jan/19 01:43 AM
          • Time Spent:
            2h
             
            <No comment>
          Hide
          aruna.raheja Aruna Raheja added a comment -

          Molly Ronovsky : Have implemented the new design and some changes suggested by Kristen.

          Kindly have a look

          Show
          aruna.raheja Aruna Raheja added a comment - Molly Ronovsky : Have implemented the new design and some changes suggested by Kristen . Kindly have a look
          aruna.raheja Aruna Raheja made changes -
          Remaining Estimate 4h [ 14400 ] 2h [ 7200 ]
          Time Spent 12h [ 43200 ] 14h [ 50400 ]
          Worklog Id 154454 [ 154454 ]
          aruna.raheja Aruna Raheja made changes -
          Remaining Estimate 2h [ 7200 ] 10h [ 36000 ]
          Original Estimate 16h [ 57600 ] 24h [ 86400 ]
          shashikant.mishra ShashiKant Mishra (Inactive) made changes -
          Fix Version/s Spring release [ 10444 ]
          Hide
          molly.ronovsky Molly Ronovsky (Inactive) added a comment -

          Aruna RahejaLooks good - also i think for the pop-up to enter email addresses, we should make it say Email address(es),since it's not required to put multiple.

          Show
          molly.ronovsky Molly Ronovsky (Inactive) added a comment - Aruna Raheja Looks good - also i think for the pop-up to enter email addresses, we should make it say Email address(es),since it's not required to put multiple.
          Hide
          aruna.raheja Aruna Raheja added a comment -

          Molly Ronovsky : I think you are talking about input field label. Correct me if i am wrong. I have updated the mockup as per this. Kindly check.

          Show
          aruna.raheja Aruna Raheja added a comment - Molly Ronovsky : I think you are talking about input field label. Correct me if i am wrong. I have updated the mockup as per this. Kindly check.
          aruna.raheja Aruna Raheja made changes -
          Attachment New Communication template Send Proof.png [ 94484 ]
          aruna.raheja Aruna Raheja made changes -
          shashikant.mishra ShashiKant Mishra (Inactive) made changes -
          Fix Version/s Email communication [ 10450 ]
          Fix Version/s Spring release [ 10444 ]
          Hide
          molly.ronovsky Molly Ronovsky (Inactive) added a comment -

          Aruna Raheja Yes -Looks good

          Show
          molly.ronovsky Molly Ronovsky (Inactive) added a comment - Aruna Raheja Yes -Looks good
          Hide
          aruna.raheja Aruna Raheja added a comment -

          Molly Ronovsky : Should i close this ticket?

          CC: Kristen Samir

          Show
          aruna.raheja Aruna Raheja added a comment - Molly Ronovsky : Should i close this ticket? CC: Kristen Samir
          Hide
          molly.ronovsky Molly Ronovsky (Inactive) added a comment -
          Show
          molly.ronovsky Molly Ronovsky (Inactive) added a comment - Aruna Raheja sure
          aruna.raheja Aruna Raheja made changes -
          Resolution Done [ 10000 ]
          Status In Progress [ 3 ] Done [ 10001 ]
          aruna.raheja Aruna Raheja made changes -
          Assignee Molly Ronovsky [ molly.ronovsky ] Samir [ samir ]
          Transition Time In Source Status Execution Times
          Aruna Raheja made transition -
          In Progress To Do
          25s 1
          Aruna Raheja made transition -
          To Do In Progress
          22h 31m 2
          Aruna Raheja made transition -
          In Progress Done
          16d 23h 49m 1

            People

            Assignee:
            samir Samir
            Reporter:
            aruna.raheja Aruna Raheja
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              Dates

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              Updated:
              Resolved:

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