-
Type:
New Feature
-
Status: Done
-
Priority:
Medium
-
Resolution: Done
-
Affects Version/s: None
-
Fix Version/s: Email communication
-
Labels:None
-
Company:CareerBuilder
-
Epic Link:
Overview:
As a user, I want to be able to send and capture emails within the portal so that all messaging is accurately documented and sent from one place.
Entry:
- User sends email.
Acceptance Criteria:
- IF I am a user, I am able to send emails to end users that they can receive and reply to.
- IF I am a user, I have the option to put communication in different languages.
- IF I am a user, I know that the email is queued up to be sent after hitting send.
- IF I am a user, I am able to see end user's reply and respond, within portal / consuming application.
- IF I am a user, I am able to see the history of the communication between user / end user.
- IF I am a user that has sent an email, I know that all messages sent from center are compliant so that I do not break any sort of law.
Exit:
*End user receives email / history captured.
Prerequisites:
*User can send emails.
*End User has been sent email.
- relates to
-
DMS-376 Service and API to send emails
-
- Done
-
1.
|
UX for Sending Emails | DMS-375 |
|
Done | Samir |
|
As Per discussion assigning this ticket to Priya Dhamande
Jayshree Nagpure (Inactive)
added a comment - As Per discussion assigning this ticket to Priya Dhamande
Satya Samir Hrishikesh Deshpande Environment: https://apimanagement.cbplatform.link/
The APi is tested for:
Sending Email for To, CC and BCC with and without attachment. All worked as expected.
The only issue observed is CC person is getting 2 emails instead of one.
So, reopening the jira for the same.
Issue is resolved, please verify now.
Harshveer Singh (Inactive)
added a comment - Issue is resolved, please verify now. Environment: https://apimanagement.cbplatform.link/
The API is tested for:
Sending Email "To", "CC" and "BCC" multiple employees
All emails received as expected. Also the issue of multiple emails to CC person is resolved.
Please use this env for testing: https://dmscomapistage.workterra.net