Details

    • Type: New Feature
    • Status: Done
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: Email communication
    • Labels:
      None
    • Sprint:
      DMS - Sprint 1, DMS - Sprint 2, DMS - Sprint 3, DMS - Sprint 4, DMS - Sprint 5

      Description

      Overview:
      As a user, I want to be able to send and capture emails within the portal so that all messaging is accurately documented and sent from one place.

      Entry:

      • User sends email.

      Acceptance Criteria:

      • IF I am a user, I am able to send emails to end users that they can receive and reply to.
      • IF I am a user, I have the option to put communication in different languages.
      • IF I am a user, I know that the email is queued up to be sent after hitting send.
      • IF I am a user, I am able to see end user's reply and respond, within portal / consuming application.
      • IF I am a user, I am able to see the history of the communication between user / end user.
      • IF I am a user that has sent an email, I know that all messages sent from center are compliant so that I do not break any sort of law.

      Exit:
      *End user receives email / history captured.

      Prerequisites:
      *User can send emails.
      *End User has been sent email.

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              Assignee:
              harshveer.singh Harshveer Singh (Inactive)
              Reporter:
              molly.ronovsky Molly Ronovsky (Inactive)
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                Dates

                Created:
                Updated:
                Resolved:
                Dev Due Date:

                  Time Tracking

                  Estimated:
                  Original Estimate - 52h Original Estimate - 52h
                  52h
                  Remaining:
                  Time Spent - 94h Remaining Estimate - 12h
                  12h
                  Logged:
                  Time Spent - 94h Remaining Estimate - 12h
                  94h