Details

    • Type: New Feature
    • Status: To Do
    • Priority: Medium
    • Resolution: Unresolved
    • Affects Version/s: None
    • Fix Version/s: Multiple Signer
    • Labels:
      None

      Description

      Overview:

      In the event that an approver cannot complete their task, as an approver with access, I would like to be able to skip an approver in the workflow so that it does not delay the process.

      Entry Criteria:

      1. The user navigates to document in the approval process.

      Acceptance Criteria:

      1. If the user navigates to the document in the approval process, the user has the ability to skip the approver in which the document is waiting.
      2. If the user skips the approver in the process, the document will be routed to the next approver in workflow.
      3. If the user skips an approver, the action is tracked historically so that the system knows who skipped and when.
      4. During the approval configuration flow (DMS-43 and DMS-47) can specify a time/duration in which that it automatically moves to the next approver after so many days in a reviewers queue.

      Exit Criteria:

      1. User hits 'Skip' and document moves to the next approver in workflow.

      Prerequisites:

      1. User has access to skip approvers.
      2. The user has access to documents.
      3. Attached is an example of how iCims does this

        Attachments

          Activity

          molly.ronovsky Molly Ronovsky (Inactive) created issue -
          molly.ronovsky Molly Ronovsky (Inactive) made changes -
          Field Original Value New Value
          Epic Link DMS-40 [ 69739 ]
          molly.ronovsky Molly Ronovsky (Inactive) made changes -
          Summary Add Additional parties to approval Skip Approvers
          molly.ronovsky Molly Ronovsky (Inactive) made changes -
          Fix Version/s Winter release [ 10428 ]
          Prashant.samal Prashant Samal (Inactive) made changes -
          Sprint DMS - Sprint 4 [ 132 ]
          Prashant.samal Prashant Samal (Inactive) made changes -
          Rank Ranked higher
          swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
          Sprint DMS - Sprint 4 [ 132 ]
          prasad.patil Prasad Patil (Inactive) made changes -
          Resolution Not in scope [ 10700 ]
          Status To Do [ 10000 ] Done [ 10001 ]
          rohan.khandave Rohan J Khandave (Inactive) made changes -
          Resolution Not in scope [ 10700 ]
          Status Done [ 10001 ] To Do [ 10000 ]
          shashikant.mishra ShashiKant Mishra (Inactive) made changes -
          Fix Version/s Enhancements - Fall [ 10610 ]
          Fix Version/s Winter release [ 10428 ]
          samir Samir made changes -
          Remaining Estimate 40h [ 144000 ]
          Original Estimate 40h [ 144000 ]
          shashikant.mishra ShashiKant Mishra (Inactive) made changes -
          Sprint DMS - Fall Sprint 6 [ 165 ]
          samir Samir made changes -
          Fix Version/s CBAT Offer Letter - Fall [ 10607 ]
          Fix Version/s Enhancements - Fall [ 10610 ]
          samir Samir made changes -
          Assignee Samir [ samir ] Robert Malony [ robert.malony ]
          shashikant.mishra ShashiKant Mishra (Inactive) made changes -
          Sprint DMS - Fall Sprint 6 [ 165 ] DMS - Fall Sprint 6, DMS - Fall Sprint 7 [ 165, 166 ]
          Robert.Malony Robert Malony (Inactive) made changes -
          Description Overview:
          In the event that an approver cannot complete their task, as an approver with access, I would like to be able to skip an approver in the workflow so that it does not delay the process.

          Entry:
          1. User navigates to document in approval process.

          Acceptance Criteria:
          *IF user navigates to the document in the approval process, user has the ability to skip the approver in which the document is waiting.
          *IF user skips the approver in the process, the document will be routed to the next approver in workflow.
          *IF user skips an approver, the action is tracked historically so that the system knows who skipped and when.

          Exit:
          *User hits 'Skip' and document moves to next approver in workflow.

          Prerequisites:
          *User has access to skip approvers.
          *User has access to document.

          *Attached is an example of how iCims does this
          h2. Overview:
          In the event that an approver cannot complete their task, as an approver with access, I would like to be able to skip an approver in the workflow so that it does not delay the process.

          h3. Entry Criteria:
          # User navigates to document in approval process.

          h3. Acceptance Criteria:
          # If user navigates to the document in the approval process, user has the ability to skip the approver in which the document is waiting.
          # If user skips the approver in the process, the document will be routed to the next approver in workflow.
          # If user skips an approver, the action is tracked historically so that the system knows who skipped and when.
          # During the approval configuration flow (DMS-43) can specify a time/duration in which that it automatically moves to the next approver after so many days in a reviewers queue.

          h3. Exit Criteria:
          # User hits 'Skip' and document moves to next approver in workflow.

          h3. Prerequisites:
          # User has access to skip approvers.
          # User has access to document.
          # Attached is an example of how iCims does this
          Hide
          Robert.Malony Robert Malony (Inactive) added a comment -

          Hi Samir,

          Reviewed these requirements and we need this functionality with Offer Letter for Fall release.

          Adding for UX to provide any visuals that are needed as there has to be a chain of approval and rejections for offer letters.

          -Robert

          cc: ShashiKant Mishra and Kristen

          Show
          Robert.Malony Robert Malony (Inactive) added a comment - Hi Samir , Reviewed these requirements and we need this functionality with Offer Letter for Fall release. Adding for UX to provide any visuals that are needed as there has to be a chain of approval and rejections for offer letters. -Robert cc: ShashiKant Mishra and Kristen
          Robert.Malony Robert Malony (Inactive) made changes -
          Labels Needs_UX
          Robert.Malony Robert Malony (Inactive) made changes -
          Assignee Robert Malony [ robert.malony ] Kristen [ ruel ]
          Robert.Malony Robert Malony (Inactive) made changes -
          Description h2. Overview:
          In the event that an approver cannot complete their task, as an approver with access, I would like to be able to skip an approver in the workflow so that it does not delay the process.

          h3. Entry Criteria:
          # User navigates to document in approval process.

          h3. Acceptance Criteria:
          # If user navigates to the document in the approval process, user has the ability to skip the approver in which the document is waiting.
          # If user skips the approver in the process, the document will be routed to the next approver in workflow.
          # If user skips an approver, the action is tracked historically so that the system knows who skipped and when.
          # During the approval configuration flow (DMS-43) can specify a time/duration in which that it automatically moves to the next approver after so many days in a reviewers queue.

          h3. Exit Criteria:
          # User hits 'Skip' and document moves to next approver in workflow.

          h3. Prerequisites:
          # User has access to skip approvers.
          # User has access to document.
          # Attached is an example of how iCims does this
          h2. Overview:
          In the event that an approver cannot complete their task, as an approver with access, I would like to be able to skip an approver in the workflow so that it does not delay the process.

          h3. Entry Criteria:
          # User navigates to document in approval process.

          h3. Acceptance Criteria:
          # If user navigates to the document in the approval process, user has the ability to skip the approver in which the document is waiting.
          # If user skips the approver in the process, the document will be routed to the next approver in workflow.
          # If user skips an approver, the action is tracked historically so that the system knows who skipped and when.
          # During the approval configuration flow (DMS-43 and DMS-47) can specify a time/duration in which that it automatically moves to the next approver after so many days in a reviewers queue.

          h3. Exit Criteria:
          # User hits 'Skip' and document moves to next approver in workflow.

          h3. Prerequisites:
          # User has access to skip approvers.
          # User has access to document.
          # Attached is an example of how iCims does this
          Hide
          aruna.raheja Aruna Raheja added a comment -

          Hi Robert Malony : We need clarity on this ticket like how a user can skip the approvers as we are not giving access of skipping or resending the mail to end user.

          CC: Samir Kristen ShashiKant Mishra

          Show
          aruna.raheja Aruna Raheja added a comment - Hi Robert Malony : We need clarity on this ticket like how a user can skip the approvers as we are not giving access of skipping or resending the mail to end user. CC: Samir Kristen ShashiKant Mishra
          samir Samir made changes -
          Sprint DMS - Fall Sprint 6, DMS - Fall Sprint 7 [ 165, 166 ] DMS - Fall Sprint 6 [ 165 ]
          samir Samir made changes -
          Fix Version/s CBAT Offer Letter - Fall [ 10607 ]
          samir Samir made changes -
          Fix Version/s Between Fall and Winter 2019 [ 10919 ]
          Hide
          Robert.Malony Robert Malony (Inactive) added a comment -

          Hi Aruna Raheja,

          It's not so much around giving the End User the ability to Skip or Resend an email/document, but adding that in the Approval Process configuration part around timing of when automatic skip happens.

          The other part about this requirement is that the person that creates the document and sets the Approval Process can go in a view the status of a Document and manually skip an Approver if they deem it. I imagine that would happen from an Admin screen that tracks documents.

          -Robert

          cc: Kristen and Samir

          Show
          Robert.Malony Robert Malony (Inactive) added a comment - Hi Aruna Raheja , It's not so much around giving the End User the ability to Skip or Resend an email/document, but adding that in the Approval Process configuration part around timing of when automatic skip happens. The other part about this requirement is that the person that creates the document and sets the Approval Process can go in a view the status of a Document and manually skip an Approver if they deem it. I imagine that would happen from an Admin screen that tracks documents. -Robert cc: Kristen and Samir
          Hide
          aruna.raheja Aruna Raheja added a comment -

          Hi Samir : Do you need UX for this?

          CC: Robert Malony Kristen

          Show
          aruna.raheja Aruna Raheja added a comment - Hi Samir  : Do you need UX for this? CC: Robert Malony Kristen
          Hide
          aruna.raheja Aruna Raheja added a comment -

          Hi Samir,

          Waiting for your revert.

          CC: Robert Malony Kristen

          Show
          aruna.raheja Aruna Raheja added a comment - Hi Samir , Waiting for your revert. CC: Robert Malony Kristen
          Hide
          samir Samir added a comment -

          Hi Aruna Raheja,

          As of now I don't see any UX task in this. If anything comes up I will update this ticket.

          Regards,

          Samir

          Show
          samir Samir added a comment - Hi Aruna Raheja , As of now I don't see any UX task in this. If anything comes up I will update this ticket. Regards, Samir
          Robert.Malony Robert Malony (Inactive) made changes -
          Labels Needs_UX
          Robert.Malony Robert Malony (Inactive) made changes -
          Assignee Kristen [ ruel ] Samir [ samir ]
          shashikant.mishra ShashiKant Mishra (Inactive) made changes -
          Sprint DMS - Fall Sprint 6 [ 165 ] DMS - Fall Sprint 6, DMS - Fall release wrap - 1 [ 165, 173 ]
          samir Samir made changes -
          Sprint DMS - Fall Sprint 6, DMS - Gap Fall & Win Sprint 1 [ 165, 173 ] DMS - Fall Sprint 6 [ 165 ]
          shashikant.mishra ShashiKant Mishra (Inactive) made changes -
          Sprint DMS - Fall Sprint 6 [ 165 ] DMS - Fall Sprint 6, DMS - Gap Fall & Win Sprint 3 [ 165, 177 ]
          shashikant.mishra ShashiKant Mishra (Inactive) made changes -
          Rank Ranked lower
          shashikant.mishra ShashiKant Mishra (Inactive) made changes -
          Original Estimate 40h [ 144000 ] 64h [ 230400 ]
          narendra.kumar Narendra Kumar made changes -
          Fix Version/s Winter 2020 Multiple Signers [ 11313 ]
          Fix Version/s Between Fall and Winter 2019 [ 10919 ]
          shashikant.mishra ShashiKant Mishra (Inactive) made changes -
          Sprint DMS - Fall Sprint 6, DMS - Gap Fall & Win Sprint 3 [ 165, 177 ] DMS - Fall Sprint 6, DMS - Gap Fall & Win Sprint 3, DMS - Gap Fall & Win Sprint 4 [ 165, 177, 179 ]
          narendra.kumar Narendra Kumar made changes -
          Sprint DMS - Fall Sprint 6, DMS - Gap Fall & Win Sprint 3, DMS - Gap Fall & Win Sprint 4 [ 165, 177, 179 ] DMS - Fall Sprint 6, DMS - Gap Fall & Win Sprint 3 [ 165, 177 ]
          narendra.kumar Narendra Kumar made changes -
          Fix Version/s Multiple Signer [ 12111 ]
          Fix Version/s Winter 2020 Multiple Signers [ 11313 ]
          narendra.kumar Narendra Kumar made changes -
          Description h2. Overview:
          In the event that an approver cannot complete their task, as an approver with access, I would like to be able to skip an approver in the workflow so that it does not delay the process.

          h3. Entry Criteria:
          # User navigates to document in approval process.

          h3. Acceptance Criteria:
          # If user navigates to the document in the approval process, user has the ability to skip the approver in which the document is waiting.
          # If user skips the approver in the process, the document will be routed to the next approver in workflow.
          # If user skips an approver, the action is tracked historically so that the system knows who skipped and when.
          # During the approval configuration flow (DMS-43 and DMS-47) can specify a time/duration in which that it automatically moves to the next approver after so many days in a reviewers queue.

          h3. Exit Criteria:
          # User hits 'Skip' and document moves to next approver in workflow.

          h3. Prerequisites:
          # User has access to skip approvers.
          # User has access to document.
          # Attached is an example of how iCims does this
          h2. Overview:

          In the event that an approver cannot complete their task, as an approver with access, I would like to be able to skip an approver in the workflow so that it does not delay the process.
          h3. Entry Criteria:
           # The user navigates to document in the approval process.

          h3. Acceptance Criteria:
           # If the user navigates to the document in the approval process, the user has the ability to skip the approver in which the document is waiting.
           # If the user skips the approver in the process, the document will be routed to the next approver in workflow.
           # If the user skips an approver, the action is tracked historically so that the system knows who skipped and when.
           # During the approval configuration flow (DMS-43 and DMS-47) can specify a time/duration in which that it automatically moves to the next approver after so many days in a reviewers queue.

          h3. Exit Criteria:
           # User hits 'Skip' and document moves to the next approver in workflow.

          h3. Prerequisites:
           # User has access to skip approvers.
           # The user has access to documents.
           # Attached is an example of how iCims does this
          Transition Time In Source Status Execution Times
          Prasad Patil (Inactive) made transition -
          To Do Done
          146d 15h 29m 1
          Rohan J Khandave (Inactive) made transition -
          Done To Do
          42d 5h 22m 1

            People

            Assignee:
            samir Samir
            Reporter:
            molly.ronovsky Molly Ronovsky (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            4 Start watching this issue

              Dates

              Created:
              Updated:

                Time Tracking

                Estimated:
                Original Estimate - 64h
                64h
                Remaining:
                Remaining Estimate - 40h
                40h
                Logged:
                Time Spent - Not Specified Time Not Required
                Not Specified