Overview:

In the event that an approver cannot complete their task, as an approver with access, I would like to be able to skip an approver in the workflow so that it does not delay the process.

Entry Criteria:

1. The user navigates to document in the approval process.

Acceptance Criteria:

1. If the user navigates to the document in the approval process, the user has the ability to skip the approver in which the document is waiting.
2. If the user skips the approver in the process, the document will be routed to the next approver in workflow.
3. If the user skips an approver, the action is tracked historically so that the system knows who skipped and when.
4. During the approval configuration flow (DMS-43 and DMS-47) can specify a time/duration in which that it automatically moves to the next approver after so many days in a reviewers queue.

Exit Criteria:

1. User hits 'Skip' and document moves to the next approver in workflow.

Prerequisites:

1. User has access to skip approvers.
2. The user has access to documents.
3. Attached is an example of how iCims does this