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  1. Document Management System
  2. DMS-689

Signature | Not storing in database for same user if template is different

    Details

    • Type: Bug
    • Status: Done
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Labels:
      None
    • Company:
      All Clients/Multiple Clients

      Description

      1.Create new template, map signature
      2. Send forms > preview > traverse to last page > signature not shown

      Expected : If the user is same, even though the template is different , signature should show if its saved for that user

      cc- Priya Dhamande Swapnil Pandhare Samir Sachin Hingole

        Attachments

        1. DMS-689.jpg
          DMS-689.jpg
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        2. Screenshot (1196).png
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        3. Screenshot (1197).png
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        5. Screenshot (1199).png
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        6. Screenshot (1200).png
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        11. Screenshot (1205).png
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        12. Screenshot (773).png
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        13. Screenshot (778).png
          Screenshot (778).png
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        14. Signature.jpg
          Signature.jpg
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        15. SignaturePDF.jpg
          SignaturePDF.jpg
          199 kB

          Activity

          Hide
          priya.dhamande Priya Dhamande (Inactive) added a comment -

          Hi Ramya Tantry Narendra Kumar,

          Steps to repro issue:
          1. Admin Login > Send PDF to user with Signature mapped and E signed selected
          2. Send Form
          3. Candidate receives for Review and Sign > Select document > Review and Sign
          4. Add Signature > Save > Submit
          5. Review and Sign > Signed > Signature available

          Now, again Send another document to same candidate with Signature mapped and E signed selected

          Expected: Signature Library should be available
          Actual: The Signature Library should is unavailable

          Screen capture of each step is attached with jira for reference.

          Admin: cbuser Password@1
          Candidate: cbjohn Passwrd@1

          Swapnil Pandhare Samir

          Show
          priya.dhamande Priya Dhamande (Inactive) added a comment - Hi Ramya Tantry Narendra Kumar , Steps to repro issue: 1. Admin Login > Send PDF to user with Signature mapped and E signed selected 2. Send Form 3. Candidate receives for Review and Sign > Select document > Review and Sign 4. Add Signature > Save > Submit 5. Review and Sign > Signed > Signature available Now, again Send another document to same candidate with Signature mapped and E signed selected Expected : Signature Library should be available Actual : The Signature Library should is unavailable Screen capture of each step is attached with jira for reference. Admin: cbuser Password@1 Candidate: cbjohn Passwrd@1 Swapnil Pandhare Samir
          Hide
          ramya.tantry Ramya Tantry (Inactive) added a comment - - edited

          Hi Swapnil Pandhare,

          Condition has been added to not update the sign when admin is sending the forms.

          Tested Scenarios

          1. Normal user flow
          2. Guest user flow

          Please review the PR.

          Show
          ramya.tantry Ramya Tantry (Inactive) added a comment - - edited Hi Swapnil Pandhare , Condition has been added to not update the sign when admin is sending the forms. Tested Scenarios Normal user flow Guest user flow Please review the PR.
          Hide
          jayshree.nagpure Jayshree Nagpure (Inactive) added a comment -

          Steps to repro issue:
          1. Admin Login > Send PDF to user with Signature mapped and E signed selected
          2. Send Form
          3. Candidate receives for Review and Sign > Select document > Review and Sign
          4. Add Signature > Save > Submit
          5. Review and Sign > Signed > Signature available

          Now, again Send another document to same candidate with Signature mapped and E signed selected

          Expected: Signature Library should be available
          Actual: The Signature Library should is unavailable

          Screen capture of each step is attached with jira for reference.

          Admin: cbuser Password@1
          Candidate: cbjohn Passwrd@1

          Re-opening as its not working

          Thanks,
          Jayshree

          Priya Dhamande

          Show
          jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - Steps to repro issue: 1. Admin Login > Send PDF to user with Signature mapped and E signed selected 2. Send Form 3. Candidate receives for Review and Sign > Select document > Review and Sign 4. Add Signature > Save > Submit 5. Review and Sign > Signed > Signature available Now, again Send another document to same candidate with Signature mapped and E signed selected Expected: Signature Library should be available Actual: The Signature Library should is unavailable Screen capture of each step is attached with jira for reference. Admin: cbuser Password@1 Candidate: cbjohn Passwrd@1 Re-opening as its not working Thanks, Jayshree Priya Dhamande
          Hide
          ramya.tantry Ramya Tantry (Inactive) added a comment -

          Hi Jayshree Nagpure,

          This issue is not getting reproduced. I used the same logins as provided in earlier comment and used two different templates to send the forms.
          As discussed, please verify this again.

          CC: Priya Dhamande,Swapnil Pandhare

          Show
          ramya.tantry Ramya Tantry (Inactive) added a comment - Hi Jayshree Nagpure , This issue is not getting reproduced. I used the same logins as provided in earlier comment and used two different templates to send the forms. As discussed, please verify this again. CC: Priya Dhamande , Swapnil Pandhare
          Hide
          jayshree.nagpure Jayshree Nagpure (Inactive) added a comment -

          Verified on Preproduction.
          Verified for signature library for PDF document and Html document.

          Thanks,
          Jayshree

          Show
          jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - Verified on Preproduction. Verified for signature library for PDF document and Html document. Thanks, Jayshree

            People

            Assignee:
            ramya.tantry Ramya Tantry (Inactive)
            Reporter:
            jayshree.nagpure Jayshree Nagpure (Inactive)
            Developer:
            Ramya Tantry (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            4 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

                Estimated:
                Original Estimate - 12h Original Estimate - 12h
                12h
                Remaining:
                Remaining Estimate - 0h
                0h
                Logged:
                Time Spent - 20.75h
                20.75h