Hi Ramya Tantry

I'm getting error of 400 while submitting document after signing. See this is the response I'm getting.

{

    code: 400

    description: "System cannot save data for PDF. Please try again."

    errorLevel1: "Error"

    message: "System cannot save data for PDF. Please try again."

    status: "error"

{color:#d04437}}

So can you look into this.

cc - Swapnil Pandhare, Samir

Hi Narendra Kumar,
The template that you are using has been deleted. Please create or use a new template for your verification
CC: Swapnil Pandhare,Samir

Hi Jayshree Nagpure,

I have tested it. You was getting error because some of the templates has been removed from the server. Please send a new document and then try to sign it, it will work.

Assigning you for testing.

cc - Ramya Tantry, Swapnil Pandhare

Thanks

Narendra

Environment: PreProd

The issue of server error is resolved and verifed. No error observed. Screen capture for the same is attached with jira.

So, marking jira Done.

Swapnil Pandhare Narendra Kumar Ramya Tantry