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  1. Document Management System
  2. DMS-769

DMS | Email Tags are appearing instead of names

    Details

    • Type: Bug
    • Status: Done
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: Email communication
    • Labels:
      None
    • Company:
      All Clients/Multiple Clients

      Description

      Environment: PreProd

      Email templates:

      Steps:
      1. Login > Email Templates
      2. Select any template
      3. Ex: # first Name is added > Saved
      4. Whne Employee receives mail, along with candidate First name the tage is appearing

      Screen capture attached with jira.

      Swapnil Pandhare Samir

        Attachments

        1. DMS-769.jpg
          192 kB
          Jayshree Nagpure
        2. PROD.png
          62 kB
          Prasad Patil
        3. Screenshot (1129).png
          140 kB
          Priya Dhamande
        4. Screenshot (772).png
          120 kB
          Priya Dhamande

          Activity

          Hide
          prasad.patil Prasad Patil (Inactive) added a comment -

          Verified this issue on Pre-Prof and Prod. 

          Working as expected.

          Refer Screenshot:

          ---------------

          CC: Samir, Priya Dhamande, Hrishikesh Deshpande

          Show
          prasad.patil Prasad Patil (Inactive) added a comment - Verified this issue on Pre-Prof and Prod.  Working as expected. Refer Screenshot: --------------- CC: Samir , Priya Dhamande , Hrishikesh Deshpande
          Hide
          priya.dhamande Priya Dhamande (Inactive) added a comment -

          Environment: PreProd

          The issue is now replicating again.

          Swapnil Pandhare, can you please check. Refer screen capture for the same.

          Show
          priya.dhamande Priya Dhamande (Inactive) added a comment - Environment: PreProd The issue is now replicating again. Swapnil Pandhare , can you please check. Refer screen capture for the same.
          Hide
          Ganesh.sadawarte Ganesh Sadawarte (Inactive) added a comment -

          Hi Priya Dhamande,

          We have check and email template was modified with link of first name not tag name due to which it not replacing value.

          We have now corrected email template on pre-prod environment. Please check once.

          CC-Swapnil Pandhare,Samir,Rohan J Khandave

           

          Show
          Ganesh.sadawarte Ganesh Sadawarte (Inactive) added a comment - Hi Priya Dhamande , We have check and email template was modified with link of first name not tag name due to which it not replacing value. We have now corrected email template on pre-prod environment. Please check once. CC- Swapnil Pandhare , Samir , Rohan J Khandave  
          Hide
          jayshree.nagpure Jayshree Nagpure (Inactive) added a comment -

          Hi ,

          Verified on PReproduction.
          Issue is fixed
          Closing this ticket

          Thanks,
          Jayshree

          Priya Dhamande

          Show
          jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - Hi , Verified on PReproduction. Issue is fixed Closing this ticket Thanks, Jayshree Priya Dhamande

            People

            Assignee:
            priya.dhamande Priya Dhamande (Inactive)
            Reporter:
            priya.dhamande Priya Dhamande (Inactive)
            Developer:
            Ganesh Sadawarte (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            4 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

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