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  1. Document Management System
  2. DMS-769

DMS | Email Tags are appearing instead of names

    Details

    • Type: Bug
    • Status: Done
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: Email communication
    • Labels:
      None
    • Company:
      All Clients/Multiple Clients

      Description

      Environment: PreProd

      Email templates:

      Steps:
      1. Login > Email Templates
      2. Select any template
      3. Ex: # first Name is added > Saved
      4. Whne Employee receives mail, along with candidate First name the tage is appearing

      Screen capture attached with jira.

      Swapnil Pandhare Samir

        Attachments

        1. Screenshot (772).png
          Screenshot (772).png
          120 kB
        2. PROD.png
          PROD.png
          62 kB
        3. Screenshot (1129).png
          Screenshot (1129).png
          140 kB
        4. DMS-769.jpg
          DMS-769.jpg
          192 kB

          Activity

          priya.dhamande Priya Dhamande (Inactive) created issue -
          samir Samir made changes -
          Field Original Value New Value
          Status To Do [ 10000 ] In QA Testing [ 11901 ]
          samir Samir made changes -
          Assignee Swapnil Pandhare [ swapnil.pandhare ] Priya Dhamande [ priya.dhamande ]
          priya.dhamande Priya Dhamande (Inactive) made changes -
          Assignee Priya Dhamande [ priya.dhamande ] Prasad Patil [ prasad.patil ]
          prasad.patil Prasad Patil (Inactive) made changes -
          Attachment PROD.png [ 100907 ]
          Hide
          prasad.patil Prasad Patil (Inactive) added a comment -

          Verified this issue on Pre-Prof and Prod. 

          Working as expected.

          Refer Screenshot:

          ---------------

          CC: Samir, Priya Dhamande, Hrishikesh Deshpande

          Show
          prasad.patil Prasad Patil (Inactive) added a comment - Verified this issue on Pre-Prof and Prod.  Working as expected. Refer Screenshot: --------------- CC: Samir , Priya Dhamande , Hrishikesh Deshpande
          prasad.patil Prasad Patil (Inactive) made changes -
          Resolution Done [ 10000 ]
          Status In QA Testing [ 11901 ] Done [ 10001 ]
          prasad.patil Prasad Patil (Inactive) made changes -
          Assignee Prasad Patil [ prasad.patil ] Swapnil Pandhare [ swapnil.pandhare ]
          prasad.patil Prasad Patil (Inactive) logged work - 12/Mar/19 04:50 AM
          • Time Spent:
            0.5h
             

            testing

          prasad.patil Prasad Patil (Inactive) made changes -
          Remaining Estimate 0h [ 0 ]
          Time Spent 0.5h [ 1800 ]
          Worklog Id 167773 [ 167773 ]
          priya.dhamande Priya Dhamande (Inactive) made changes -
          Resolution Done [ 10000 ]
          Status Done [ 10001 ] In Progress [ 3 ]
          priya.dhamande Priya Dhamande (Inactive) logged work - 01/Apr/19 04:02 AM - edited
          • Time Spent:
            0.5h
             

            Preprod verification
            searching issue

          priya.dhamande Priya Dhamande (Inactive) made changes -
          Attachment Screenshot (1129).png [ 102753 ]
          Hide
          priya.dhamande Priya Dhamande (Inactive) added a comment -

          Environment: PreProd

          The issue is now replicating again.

          Swapnil Pandhare, can you please check. Refer screen capture for the same.

          Show
          priya.dhamande Priya Dhamande (Inactive) added a comment - Environment: PreProd The issue is now replicating again. Swapnil Pandhare , can you please check. Refer screen capture for the same.
          priya.dhamande Priya Dhamande (Inactive) made changes -
          Time Spent 0.5h [ 1800 ] 30.5h [ 109800 ]
          Worklog Id 170022 [ 170022 ]
          Ganesh.sadawarte Ganesh Sadawarte (Inactive) made changes -
          Assignee Swapnil Pandhare [ swapnil.pandhare ] Ganesh Sadawarte [ ganesh.sadawarte ]
          swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
          Sprint DMS - Sprint 6 [ 159 ]
          Original Estimate 0h [ 0 ]
          priya.dhamande Priya Dhamande (Inactive) made changes -
          Remaining Estimate 0h [ 0 ] 29.5h [ 106200 ]
          Time Spent 30.5h [ 109800 ] 1h [ 3600 ]
          Worklog Id 170022 [ 170022 ]
          Ganesh.sadawarte Ganesh Sadawarte (Inactive) logged work - 01/Apr/19 06:18 AM - edited
          • Time Spent:
            1h
             
            <No comment>
          Hide
          Ganesh.sadawarte Ganesh Sadawarte (Inactive) added a comment -

          Hi Priya Dhamande,

          We have check and email template was modified with link of first name not tag name due to which it not replacing value.

          We have now corrected email template on pre-prod environment. Please check once.

          CC-Swapnil Pandhare,Samir,Rohan J Khandave

           

          Show
          Ganesh.sadawarte Ganesh Sadawarte (Inactive) added a comment - Hi Priya Dhamande , We have check and email template was modified with link of first name not tag name due to which it not replacing value. We have now corrected email template on pre-prod environment. Please check once. CC- Swapnil Pandhare , Samir , Rohan J Khandave  
          Ganesh.sadawarte Ganesh Sadawarte (Inactive) made changes -
          Remaining Estimate 29.5h [ 106200 ] 28h [ 100800 ]
          Time Spent 1h [ 3600 ] 2.5h [ 9000 ]
          Worklog Id 170100 [ 170100 ]
          Ganesh.sadawarte Ganesh Sadawarte (Inactive) made changes -
          Status In Progress [ 3 ] In QA Testing [ 11901 ]
          Ganesh.sadawarte Ganesh Sadawarte (Inactive) made changes -
          Status In QA Testing [ 11901 ] To Do [ 10000 ]
          Ganesh.sadawarte Ganesh Sadawarte (Inactive) made changes -
          Developer Ganesh Sadawarte [ ganesh.sadawarte ]
          Resolution System Behaviour [ 10100 ]
          Status To Do [ 10000 ] Done [ 10001 ]
          Ganesh.sadawarte Ganesh Sadawarte (Inactive) made changes -
          Status Done [ 10001 ] In QA Testing [ 11901 ]
          Ganesh.sadawarte Ganesh Sadawarte (Inactive) made changes -
          Assignee Ganesh Sadawarte [ ganesh.sadawarte ] Priya Dhamande [ priya.dhamande ]
          Ganesh.sadawarte Ganesh Sadawarte (Inactive) made changes -
          Fix Version/s Email communication [ 10450 ]
          Ganesh.sadawarte Ganesh Sadawarte (Inactive) made changes -
          Remaining Estimate 28h [ 100800 ] 28.5h [ 102600 ]
          Time Spent 2.5h [ 9000 ] 2h [ 7200 ]
          Worklog Id 170100 [ 170100 ]
          Hide
          jayshree.nagpure Jayshree Nagpure (Inactive) added a comment -

          Hi ,

          Verified on PReproduction.
          Issue is fixed
          Closing this ticket

          Thanks,
          Jayshree

          Priya Dhamande

          Show
          jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - Hi , Verified on PReproduction. Issue is fixed Closing this ticket Thanks, Jayshree Priya Dhamande
          jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
          Attachment DMS-769.jpg [ 103274 ]
          jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
          Resolution System Behaviour [ 10100 ] Done [ 10000 ]
          Status In QA Testing [ 11901 ] Done [ 10001 ]
          Transition Time In Source Status Execution Times
          Samir made transition -
          To Do In QA Testing
          23d 23h 9m 1
          Priya Dhamande (Inactive) made transition -
          Done In Progress
          20d 1h 12m 1
          Ganesh Sadawarte (Inactive) made transition -
          In Progress In QA Testing
          2h 17m 1
          Ganesh Sadawarte (Inactive) made transition -
          In QA Testing To Do
          17s 1
          Ganesh Sadawarte (Inactive) made transition -
          To Do Done
          20s 1
          Ganesh Sadawarte (Inactive) made transition -
          Done In QA Testing
          3s 1
          Jayshree Nagpure (Inactive) made transition -
          In QA Testing Done
          6d 23h 13m 2

            People

            Assignee:
            priya.dhamande Priya Dhamande (Inactive)
            Reporter:
            priya.dhamande Priya Dhamande (Inactive)
            Developer:
            Ganesh Sadawarte (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            4 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

                Estimated:
                Original Estimate - 0h
                0h
                Remaining:
                Time Spent - 2h Remaining Estimate - 28.5h
                28.5h
                Logged:
                Time Spent - 2h Remaining Estimate - 28.5h
                2h