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Type:
Enhancement
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Status: In Development
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Priority:
Medium
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Resolution: Duplicate
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Affects Version/s: None
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Fix Version/s: None
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Component/s: OnBoard
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Labels:None
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Module:OnBoard
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Reported by:Support
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Company:LONG Building Technologies
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Item State:Development - In Analysis
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Issue Importance:Q2
When BenAdmin window is not set to 0, when an employee is completing forms in Onboard, they receive and error no information is saved. The employee is still able to go through completion and see 100% completion for the tour.
Originally reported as WT-7723.
- is duplicated by
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WT-7723 Long Onboard - Error saving page
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- Closed
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Hello Rakesh Roy,
I tested yesterday with the "is new hire=yes" with a 10 day waiting period and without and did not see the error. However, none of the forms saved in either scenario.
I don't want to interrupt your testing with Nidhi Kaul however I did want to communicate what I found.
Thank you,
Veronica Blanco
Rakesh Roy,
Veronica mentioned that there was an error seen on the banner and forms would not save when a company had waiting period. We are pretty sure that the issue will be fixed if we add a rule "Is New Hire Flag = 1" as the tour will not be available in waiting period and hence no forms will be visible.
Can you help us confirm this by verifying the application behavior before and after applying "Is New Hire Flag =1"?
Can you also verify the issue reported in linked ticket WT-2273 is fixed with "Is New Hire Flag =1"
Thanks,
Nidhi.
Nidhi Kaul (Inactive)
added a comment - Rakesh Roy ,
Veronica mentioned that there was an error seen on the banner and forms would not save when a company had waiting period. We are pretty sure that the issue will be fixed if we add a rule "Is New Hire Flag = 1" as the tour will not be available in waiting period and hence no forms will be visible.
Can you help us confirm this by verifying the application behavior before and after applying "Is New Hire Flag =1"?
Can you also verify the issue reported in linked ticket WT-2273 is fixed with "Is New Hire Flag =1"
Thanks,
Nidhi.
Rakesh Roy Swapnil Pandhare Verified on LB using company five guys in New Hire Mode, OE mode and No mode. Above change is working correctly now. As per discussion with Swapnil and Shubhangi, keeping this JIRA on hold for stage deployment.
Rajendra Joshi (Inactive)
added a comment - Verified on LB using company five guys in New Hire Mode, OE mode and No mode. Above change is working correctly now. As per discussion with Swapnil and Shubhangi, keeping this JIRA on hold for stage deployment. Please look in to this on high priority i.e. NF-1676
Verified on LB using various companies such as long, five guys and cityoflakeworth. Observed issue JIRA NF-1676 which blocks one scenario. Other Scenario are working as expected.
CC: Rakesh Roy, Shubhangi Jadhav, Hrishikesh Deshpande, Swapnil Pandhare
Rajendra Joshi (Inactive)
added a comment - - edited Verified on LB using various companies such as long, five guys and cityoflakeworth. Observed issue JIRA NF-1676 which blocks one scenario. Other Scenario are working as expected.
CC: Rakesh Roy , Shubhangi Jadhav , Hrishikesh Deshpande , Swapnil Pandhare This is NOT an enhancement request. Marking this as an enhancement request and a duplicate of a resolved ticket is misleading. Let this lie as status = "DUPLICATE". I am going to reopen the original ticket WT-7723 - as it is a serious issue (and not an enhancement request).
As discussed with shyam sharma - we have seen many cases where we lost track of duplicate bugs. Therefore, let's mark duplicates as duplicates and leave them at that. Their reference should be included in the original ticket and the original ones should be resolved.
Thanks Veronica Blanco for pointing out this anomaly.
CC Swapnil Pandhare Mandar Kulkarni Samir [Bharti Satpute Chitra Rao Amannda Johnson Nagini Indugula
As per discussion with Swapnil, Nidhi, Shubhangi & Rakesh, created 5 new hire employees on Long for HSPL, stage and verified different new hire employees for tour eligibility, waiting periode, new hire rules etc