WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-7723

Long Onboard - Error saving page

    Details

    • Type: Support Activity
    • Status: Closed
    • Priority: Medium
    • Resolution: Cancelled
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Onboard
    • Labels:
      None
    • Support Task Type:
      Configuration
    • Environment:
      Stage
    • Reported by:
      Support
    • Company:
      LONG Building Technologies
    • Module:
      OnBoard
    • Issue Importance:
      Q1

      Description

      For Long Onboarding, when the new hire window is set to 30 instead of 0, and the employee goes through the Onboarding tour, each time a page is saved an error shows but still allows the employee to move forward.

      Error says: Server encountered an internal error. Please contact your administrator.

        Attachments

        1. BenAdmin_Pass.jpg
          BenAdmin_Pass.jpg
          140 kB
        2. ErrorLog.txt
          2 kB
        3. ServerError.jpg
          ServerError.jpg
          200 kB
        4. Tour.png
          Tour.png
          319 kB

          Issue Links

          duplicates

          Enhancement - An improvement or enhancement to an existing feature or task. NF-221 Onboard - Forms do not save if BenAdmin window not equal to 0

          • Medium - Has the potential to affect progress.
          • In Development

          Bug - A problem which impairs or prevents the functions of the product. WT-7799 Long >> OnBoard >> Server Error in Preboard and OnBoard Tour

          • Critical - This problem will block progress.
          • Closed

            Activity

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            19 older comments
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            Permalink
            mandark Mandar Kulkarni (Inactive) added a comment -

            Hi Abhay Patil,
            Shall we close this one for now?

            ---------------------------------------------------------------------
            CC: Vijay Siddha, Satya, Swapnil Pandhare

            Show
            mandark Mandar Kulkarni (Inactive) added a comment - Hi Abhay Patil , Shall we close this one for now? --------------------------------------------------------------------- CC: Vijay Siddha , Satya , Swapnil Pandhare
            Hide
            Permalink
            abhay.patil Abhay Patil (Inactive) added a comment -

            Mandar Kulkarni - as discussed before, once NF-221 is closed, this could be closed.

            Show
            abhay.patil Abhay Patil (Inactive) added a comment - Mandar Kulkarni - as discussed before, once NF-221 is closed, this could be closed.
            Hide
            Permalink
            abhay.patil Abhay Patil (Inactive) added a comment -

            Swapnil Pandhare - I think we can close this ticket as it relates to onboarding.

            Show
            abhay.patil Abhay Patil (Inactive) added a comment - Swapnil Pandhare - I think we can close this ticket as it relates to onboarding.
            Hide
            Permalink
            abhay.patil Abhay Patil (Inactive) added a comment -

            This is about Onboarding - so not relevant anymore.

            Show
            abhay.patil Abhay Patil (Inactive) added a comment - This is about Onboarding - so not relevant anymore.
            Hide
            Permalink
            Prashant.samal Prashant Samal (Inactive) added a comment -

            As we are not working on onboard anymore, closing this JIRA.

            Show
            Prashant.samal Prashant Samal (Inactive) added a comment - As we are not working on onboard anymore, closing this JIRA.

              People

              Assignee:
              swapnil.pandhare Swapnil Pandhare (Inactive)
              Reporter:
              veronica.blanco Veronica Blanco (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              13 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 4h Original Estimate - 4h
                  4h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 16.5h
                  16.5h