New Features 2017Project Type: software

New Features 2017

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  1. New Features 2017
  2. NF-221

Onboard - Forms do not save if BenAdmin window not equal to 0

    Details

    • Type: Enhancement
    • Status: In Development
    • Priority: Medium
    • Resolution: Duplicate
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: OnBoard
    • Labels:
      None
    • Module:
      OnBoard
    • Reported by:
      Support
    • Company:
      LONG Building Technologies
    • Item State:
      Development - In Analysis
    • Issue Importance:
      Q2

      Description

      When BenAdmin window is not set to 0, when an employee is completing forms in Onboard, they receive and error no information is saved. The employee is still able to go through completion and see 100% completion for the tour.

      Originally reported as WT-7723.

        Attachments

          Issue Links

          is duplicated by

          Support Activity - Support Activity WT-7723 Long Onboard - Error saving page

          • Medium - Has the potential to affect progress.
          • Closed

            Activity

            Ascending order - Click to sort in descending order
            veronica.blanco Veronica Blanco (Inactive) created issue -
            sonali.punse Sonali Punse (Inactive) made changes -
            Field Original Value New Value
            Link This issue is duplicated by WT-7723 [ WT-7723 ]
            swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
            Component/s OnBoard [ 11200 ]
            Component/s OnBoard [ 10001 ]
            Issue Type Change Request [ 10002 ] Enhancement [ 4 ]
            Key WT-8002 NF-221
            Project WORKTERRA [ 10000 ] New Features 2017 [ 11000 ]
            Hide
            Permalink
            abhay.patil Abhay Patil (Inactive) added a comment -

            This is NOT an enhancement request. Marking this as an enhancement request and a duplicate of a resolved ticket is misleading. Let this lie as status = "DUPLICATE". I am going to reopen the original ticket WT-7723 - as it is a serious issue (and not an enhancement request).

            As discussed with shyam sharma - we have seen many cases where we lost track of duplicate bugs. Therefore, let's mark duplicates as duplicates and leave them at that. Their reference should be included in the original ticket and the original ones should be resolved.

            Thanks Veronica Blanco for pointing out this anomaly.

            CC Swapnil Pandhare Mandar Kulkarni Samir [Bharti Satpute Chitra Rao Amannda Johnson Nagini Indugula

            Show
            abhay.patil Abhay Patil (Inactive) added a comment - This is NOT an enhancement request. Marking this as an enhancement request and a duplicate of a resolved ticket is misleading. Let this lie as status = "DUPLICATE". I am going to reopen the original ticket WT-7723 - as it is a serious issue (and not an enhancement request). As discussed with shyam sharma - we have seen many cases where we lost track of duplicate bugs. Therefore, let's mark duplicates as duplicates and leave them at that. Their reference should be included in the original ticket and the original ones should be resolved. Thanks Veronica Blanco for pointing out this anomaly. CC Swapnil Pandhare Mandar Kulkarni Samir [ Bharti Satpute Chitra Rao Amannda Johnson Nagini Indugula
            abhay.patil Abhay Patil (Inactive) made changes -
            Resolution Duplicate [ 3 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Issue Importance Q1 [ 14900 ]
            Permalink
            rohan.khandave Rohan J Khandave (Inactive) logged work - 05/Apr/17 07:58 AM
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              Design Team meeting

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            jaideep.vinchurkar Jaideep Vinchurkar (Inactive) logged work - 05/Apr/17 01:39 PM
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            swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
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            swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
            Item State Parent values: Development(10200)Level 1 values: In Analysis(10204)
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            swapnil.pandhare Swapnil Pandhare (Inactive) logged work - 05/Apr/17 02:32 PM
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            ramya.tantry Ramya Tantry (Inactive) logged work - 05/Apr/17 03:26 PM
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            prasanna Prasanna Karlekar (Inactive) logged work - 05/Apr/17 07:30 PM
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            nandkumar Nandkumar Prabhakar Karlekar (Inactive) logged work - 06/Apr/17 12:34 AM
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              <No comment>
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            sheetal.bodhale Sheetal Bodhale (Inactive) logged work - 06/Apr/17 01:51 AM
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            rohan.khandave Rohan J Khandave (Inactive) logged work - 06/Apr/17 08:00 AM
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            swapnil.pandhare Swapnil Pandhare (Inactive) logged work - 06/Apr/17 12:36 PM
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            jaideep.vinchurkar Jaideep Vinchurkar (Inactive) logged work - 06/Apr/17 01:36 PM
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            prasanna Prasanna Karlekar (Inactive) logged work - 06/Apr/17 07:00 PM
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            sheetal.bodhale Sheetal Bodhale (Inactive) logged work - 06/Apr/17 08:41 PM
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            nandkumar Nandkumar Prabhakar Karlekar (Inactive) logged work - 07/Apr/17 12:35 AM
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              <No comment>
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            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) made changes -
            Comment [ As per notes in WT-9227, I'm to look here and in WT-7723 for comments. I do not understand if this is fixed or requires something and I do not understand why this issue keeps reappearing. In essence, what it causes is that employees and the employer believe that Onboarding is working, but it is not and the mandatory forms are blank. Because employment is conditional on some of these forms, it's imperative that this issue is +permanently +fixed in Production and in Stage. I am unable to tell by the multiple duplicate tickets if this is indeed corrected. Additionally, please advise who needs to redo their Onboarding in order to have the forms resaved. [~abhay.patil][~veronica.blanco][~Traci.Simpson@ebsbenefits.com] ]
            Permalink
            rohit.mali Rohit Mali (Inactive) logged work - 26/Apr/17 02:11 AM
            • Time Spent:
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              • observed working saving tour by adding employee form
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            mahendra.mungase Mahendra Mungase (Inactive) logged work - 26/Apr/17 07:56 AM
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              New changes discussion

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            rajendraj Rajendra Joshi (Inactive) logged work - 26/Apr/17 09:09 AM
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              Discussion with developer, QA and leads above this enhancement.

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            shubhangi.jadhav Shubhangi Jadhav (Inactive) logged work - 26/Apr/17 10:13 AM
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              Requirements Discussion Meeting
              Analysis
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              coding

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            saurabh.sablaka Saurabh Sablaka (Inactive) logged work - 26/Apr/17 12:19 PM
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            swapnil.pandhare Swapnil Pandhare (Inactive) logged work - 26/Apr/17 05:03 PM
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              1. Design team meeting
              2. Analysis
              3. Tasks discussion with Shubhangi.

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            prasanna Prasanna Karlekar (Inactive) logged work - 26/Apr/17 06:30 PM
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              Discussion on OnBoard - Saving without mode

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            rohit.mali Rohit Mali (Inactive) logged work - 27/Apr/17 02:13 AM
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              • meeting and discussion
              • observing demographic page of onboard
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            shubhangi.jadhav Shubhangi Jadhav (Inactive) logged work - 27/Apr/17 07:12 AM
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              coding
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            shubhangi.jadhav Shubhangi Jadhav (Inactive) made changes -
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            shubhangi.jadhav Shubhangi Jadhav (Inactive) made changes -
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            shubhangi.jadhav Shubhangi Jadhav (Inactive) made changes -
            Status Approved for Development [ 10003 ] In Development [ 10007 ]
            shubhangi.jadhav Shubhangi Jadhav (Inactive) made changes -
            Assignee Swapnil Pandhare [ swapnil.pandhare ] Shubhangi Jadhav [ shubhangi.jadhav ]
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            shubhangi.jadhav Shubhangi Jadhav (Inactive) logged work - 28/Apr/17 12:26 PM
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              Email Communication
              KT to Niteen about the task
              Coding

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            niteen.surwase Niteen Surwase (Inactive) logged work - 02/May/17 04:20 AM - edited
            • Time Spent:
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              Ben-admin and On-board workflow completed to check additional forms scenario.
              Code and SPs are merged in local to save forms.
              New Hire and non-New Hire employee workflows completed.
              Changes in OES_SP_InsertUpdate_EmployeeBeneficiary and OES_SP_ReveiewChangesRequired SP

            Permalink
            swapnil.pandhare Swapnil Pandhare (Inactive) logged work - 02/May/17 08:57 AM
            • Time Spent:
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              1. Discussion with Niteen
              2. Additional form save with Niteen.

            niteen.surwase Niteen Surwase (Inactive) made changes -
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            niteen.surwase Niteen Surwase (Inactive) made changes -
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            swapnil.pandhare Swapnil Pandhare (Inactive) logged work - 04/May/17 08:53 AM
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              1. Discussion and checking issues with shubhangi

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            shubhangi.jadhav Shubhangi Jadhav (Inactive) logged work - 04/May/17 12:05 PM
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            swapnil.pandhare Swapnil Pandhare (Inactive) logged work - 05/May/17 07:52 AM
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              1. Debugging issue for Additional forms with Shubhangi
              2. Discussion

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            shubhangi.jadhav Shubhangi Jadhav (Inactive) logged work - 05/May/17 12:09 PM
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            swapnil.pandhare Swapnil Pandhare (Inactive) logged work - 08/May/17 08:45 AM - edited
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              1. Resolving queries, issues with Shubhangi
              2. Code review
              3. Discussion with Satya, Shubhangi

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            shubhangi.jadhav Shubhangi Jadhav (Inactive) logged work - 08/May/17 11:57 AM - edited
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            swapnil.pandhare Swapnil Pandhare (Inactive) logged work - 09/May/17 08:51 AM
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              1. Discussion with Satya, Shubhangi and updated code review.

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            shubhangi.jadhav Shubhangi Jadhav (Inactive) made changes -
            Code Reviewed By Swapnil Pandhare [ 11900 ]
            Developer Shubhangi Jadhav [ shubhangi.jadhav ]
            shubhangi.jadhav Shubhangi Jadhav (Inactive) made changes -
            Attachment scenarios_NF_221.xls [ 47421 ]
            khandu.kshirsagar Khandu Kshirsagar (Inactive) made changes -
            Item State Parent values: Development(10200)Level 1 values: Ready for Local Testing(10209) Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)
            shubhangi.jadhav Shubhangi Jadhav (Inactive) made changes -
            Assignee Shubhangi Jadhav [ shubhangi.jadhav ] Hrishikesh Deshpande [ hrishikesh.deshpande ]
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
            Assignee Hrishikesh Deshpande [ hrishikesh.deshpande ] Rajendra Joshi [ rajendraj ]
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            shubhangi.jadhav Shubhangi Jadhav (Inactive) logged work - 09/May/17 11:58 AM
            • Time Spent:
              4h
               

              coding
              unit testing
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            shubhangi.jadhav Shubhangi Jadhav (Inactive) made changes -
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            shubhangi.jadhav Shubhangi Jadhav (Inactive) made changes -
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            Worklog Id 44390 [ 44390 ]
            rajendraj Rajendra Joshi (Inactive) made changes -
            Stage Due Date 16/May/17 [ 2017-05-16 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Stage Due Date 16/May/17 [ 2017-05-16 ] 17/May/17 [ 2017-05-17 ]
            Permalink
            rajendraj Rajendra Joshi (Inactive) logged work - 11/May/17 11:09 AM
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              Analysis, discussion with shubhangi

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            rajendraj Rajendra Joshi (Inactive) made changes -
            Link This issue causes NF-1676 [ NF-1676 ]
            rajendraj Rajendra Joshi (Inactive) made changes -
            Attachment NF_221_TestCases.xls [ 47959 ]
            Hide
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            rajendraj Rajendra Joshi (Inactive) added a comment - - edited

            Verified on LB using various companies such as long, five guys and cityoflakeworth. Observed issue JIRA NF-1676 which blocks one scenario. Other Scenario are working as expected.
            CC: Rakesh Roy, Shubhangi Jadhav, Hrishikesh Deshpande, Swapnil Pandhare

            Show
            rajendraj Rajendra Joshi (Inactive) added a comment - - edited Verified on LB using various companies such as long, five guys and cityoflakeworth. Observed issue JIRA NF-1676 which blocks one scenario. Other Scenario are working as expected. CC: Rakesh Roy , Shubhangi Jadhav , Hrishikesh Deshpande , Swapnil Pandhare
            Permalink
            rajendraj Rajendra Joshi (Inactive) logged work - 12/May/17 12:55 PM
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              <No comment>
            rajendraj Rajendra Joshi (Inactive) made changes -
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            shyam.sharma shyam sharma (Inactive) added a comment - - edited

            Please look in to this on high priority i.e. NF-1676

            Show
            shyam.sharma shyam sharma (Inactive) added a comment - - edited Please look in to this on high priority i.e. NF-1676
            shyam.sharma shyam sharma (Inactive) made changes -
            Assignee Rajendra Joshi [ rajendraj ] Shubhangi Jadhav [ shubhangi.jadhav ]
            rajendraj Rajendra Joshi (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: LB Deployed(11600) Parent values: LB QA(10201)Level 1 values: Re-open(10212)
            rajendraj Rajendra Joshi (Inactive) made changes -
            Status Local Testing [ 10200 ] Reopen in Local [ 10018 ]
            Permalink
            rajendraj Rajendra Joshi (Inactive) logged work - 15/May/17 11:17 AM - edited
            • Time Spent:
              4.5h
               

              To Resolve client Query ( Onborad issues - Form not saving update ), as per instructions from Rakesh, done setup and testing for NO MODE, OE MODE, NEW HIRE MODE on three different companies and created employees for demo

            rajendraj Rajendra Joshi (Inactive) made changes -
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            rajendraj Rajendra Joshi (Inactive) made changes -
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            rajendraj Rajendra Joshi (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: Re-open(10212) Parent values: LB QA(10201)Level 1 values: On Hold(10211)
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            rajendraj Rajendra Joshi (Inactive) added a comment -

            Verified on LB using company five guys in New Hire Mode, OE mode and No mode. Above change is working correctly now. As per discussion with Swapnil and Shubhangi, keeping this JIRA on hold for stage deployment.

            Show
            rajendraj Rajendra Joshi (Inactive) added a comment - Verified on LB using company five guys in New Hire Mode, OE mode and No mode. Above change is working correctly now. As per discussion with Swapnil and Shubhangi, keeping this JIRA on hold for stage deployment.
            shubhangi.jadhav Shubhangi Jadhav (Inactive) made changes -
            Attachment Implementation_details.doc [ 48434 ]
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            shubhangi.jadhav Shubhangi Jadhav (Inactive) logged work - 17/May/17 11:40 AM
            • Time Spent:
              2h
               

              Debugging code for Initiating QE during OE workflow

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            lalit.kumar Lalit Kumar (Inactive) logged work - 18/May/17 07:08 AM - edited
            • Time Spent:
              1h
               

              Meeting to understand Onboard document needs

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            rajendraj Rajendra Joshi (Inactive) logged work - 18/May/17 09:58 AM - edited
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              onboard Stand along discussion with lalit, satya Vijay and swapnil

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            shubhangi.jadhav Shubhangi Jadhav (Inactive) logged work - 18/May/17 11:41 AM
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              Debugging code for Initiating QE during OE workflow

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            lalit.kumar Lalit Kumar (Inactive) logged work - 19/May/17 05:11 PM
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              OnBoard Presentation

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            lalit.kumar Lalit Kumar (Inactive) logged work - 22/May/17 08:36 AM - edited
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              OnBoard Presentation

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            rajendraj Rajendra Joshi (Inactive) logged work - 22/May/17 09:49 AM
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              'Onboard_NewHire_Scenarios' document creation with Hrishikesh for client call (with Nagini). Verified on Production.

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            lalit.kumar Lalit Kumar (Inactive) logged work - 23/May/17 06:58 AM
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              Call to discuss OnBoard scenarios

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            lalit.kumar Lalit Kumar (Inactive) logged work - 23/May/17 06:59 AM
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              Presentation for OnBoard scenarios.

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            shubhangi.jadhav Shubhangi Jadhav (Inactive) logged work - 23/May/17 12:44 PM
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              Reverting changes on LB and trunk and unit testing for the same

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            lalit.kumar Lalit Kumar (Inactive) logged work - 24/May/17 01:30 AM
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              Call to discuss Onboard scenarios

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            swapnil.pandhare Swapnil Pandhare (Inactive) logged work - 24/May/17 08:47 AM
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              Analysis for new changes

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            lalit.kumar Lalit Kumar (Inactive) logged work - 24/May/17 04:58 PM - edited
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              POST NH

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            swapnil.pandhare Swapnil Pandhare (Inactive) logged work - 25/May/17 08:47 AM
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              Analysis for new changes

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            lalit.kumar Lalit Kumar (Inactive) logged work - 25/May/17 01:02 PM - edited
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              Added screenshots to Post NH Scenario

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            lalit.kumar Lalit Kumar (Inactive) logged work - 25/May/17 06:00 PM
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              Preparing document for changes

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            lalit.kumar Lalit Kumar (Inactive) logged work - 26/May/17 11:29 AM
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              Documentation

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            shubhangi.jadhav Shubhangi Jadhav (Inactive) logged work - 30/May/17 02:11 PM - edited
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              understanding new requirements by going through documents
              internal discussion

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            shubhangi.jadhav Shubhangi Jadhav (Inactive) logged work - 31/May/17 01:40 PM - edited
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              debugging for removing grace window period from tours when fetching eligible tours

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            shubhangi.jadhav Shubhangi Jadhav (Inactive) logged work - 06/Jun/17 05:18 AM
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              Meeting with Saurabh, Swapnil, Nidhi and team for discussing the approach

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            nidhi.kaul Nidhi Kaul (Inactive) added a comment -

            Rakesh Roy,
            Veronica mentioned that there was an error seen on the banner and forms would not save when a company had waiting period. We are pretty sure that the issue will be fixed if we add a rule "Is New Hire Flag = 1" as the tour will not be available in waiting period and hence no forms will be visible.

            Can you help us confirm this by verifying the application behavior before and after applying "Is New Hire Flag =1"?
            Can you also verify the issue reported in linked ticket WT-2273 is fixed with "Is New Hire Flag =1"
            Thanks,
            Nidhi.

            Rakesh RoySwapnil Pandhare

            Show
            nidhi.kaul Nidhi Kaul (Inactive) added a comment - Rakesh Roy , Veronica mentioned that there was an error seen on the banner and forms would not save when a company had waiting period. We are pretty sure that the issue will be fixed if we add a rule "Is New Hire Flag = 1" as the tour will not be available in waiting period and hence no forms will be visible. Can you help us confirm this by verifying the application behavior before and after applying "Is New Hire Flag =1"? Can you also verify the issue reported in linked ticket WT-2273 is fixed with "Is New Hire Flag =1" Thanks, Nidhi. Rakesh Roy Swapnil Pandhare
            nidhi.kaul Nidhi Kaul (Inactive) made changes -
            Assignee Shubhangi Jadhav [ shubhangi.jadhav ] Rakesh Roy [ rakeshr ]
            Hide
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            veronica.blanco Veronica Blanco (Inactive) added a comment -

            Hello Rakesh Roy,

            I tested yesterday with the "is new hire=yes" with a 10 day waiting period and without and did not see the error. However, none of the forms saved in either scenario.

            I don't want to interrupt your testing with Nidhi Kaul however I did want to communicate what I found.

            Thank you,
            Veronica Blanco

            CC: Rakesh Roy, Swapnil Pandhare

            Show
            veronica.blanco Veronica Blanco (Inactive) added a comment - Hello Rakesh Roy , I tested yesterday with the "is new hire=yes" with a 10 day waiting period and without and did not see the error. However, none of the forms saved in either scenario. I don't want to interrupt your testing with Nidhi Kaul however I did want to communicate what I found. Thank you, Veronica Blanco CC: Rakesh Roy , Swapnil Pandhare
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            rajendraj Rajendra Joshi (Inactive) logged work - 12/Jun/17 10:08 AM
            • Time Spent:
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              As per discussion with Swapnil and Rakesh, created new hire employees and verified tour eligibility conditions and new hire rule.

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            rajendraj Rajendra Joshi (Inactive) logged work - 14/Jun/17 04:28 AM - edited
            • Time Spent:
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              <No comment>
            Hide
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            rajendraj Rajendra Joshi (Inactive) added a comment -

            As per discussion with Swapnil, Nidhi, Shubhangi & Rakesh, created 5 new hire employees on Long for HSPL, stage and verified different new hire employees for tour eligibility, waiting periode, new hire rules etc

            Show
            rajendraj Rajendra Joshi (Inactive) added a comment - As per discussion with Swapnil, Nidhi, Shubhangi & Rakesh, created 5 new hire employees on Long for HSPL, stage and verified different new hire employees for tour eligibility, waiting periode, new hire rules etc
            rajendraj Rajendra Joshi (Inactive) made changes -
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            Worklog Id 54719 [ 54719 ]
            swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
            Link This issue causes NF-1676 [ NF-1676 ]
            rajendraj Rajendra Joshi (Inactive) made changes -
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            Worklog Id 54719 [ 54719 ]
            Transition Time In Source Status Execution Times
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              People

              Assignee:
              rakeshr Rakesh Roy (Inactive)
              Reporter:
              veronica.blanco Veronica Blanco (Inactive)
              Developer:
              Shubhangi Jadhav (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              7 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:
                Pre-Prod Due Date:

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