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  1. New Features 2017
  2. NF-3271

UI Refresh > Manual Import/Export > Functional > Getting server error while export

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UI Refresh
    • Labels:
      None
    • Environment:
      QA
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Level:
      Partner
    • Module:
      BenAdmin - Export
    • Reported by:
      Harbinger
    • Issue Importance:
      Must Have
    • Browser:
      Google Chrome

      Description

      Hi Vinayak,

      We are getting server error on export on every template. Two Error logs are generated at same time for this issue. on app server and web server each. Error log is as below

      Checked this issue on JE Dunn for HSPL and El Dorado for HSPL

      Error Log App 1

      ErrorID : 0
      ErrorSource : ControllerAppTier.Save->WORKTERRAControllerAppTier.Save->ExecuteExportDTS.ExportData_Isolated->WTIsolatedRoutines.Main->ExecuteExportDTS.ExportData->ExecuteExportDTS.CopyFileToWebServer
      ErrorMessage: The user name or password is incorrect.

      Error Log Web

      Exception : Object reference not set to an instance of an object.
      App Error Log : -
      Employee ID : 0
      Action Name : ManualImportExport
      Model : System.Web.Mvc.HandleErrorInfo
      Controller : Customization
      Web Error Log : at WORKTERRA.Shared.Areas.Customization.Models.ManualImportExportModel.OnExportClick()
      at WORKTERRA.Shared.Areas.Customization.Controllers.CustomizationController.ManualImportExport(ManualImportExportModel objManualImportExportModel)
      at lambda_method(Closure , ControllerBase , Object[] )
      at System.Web.Mvc.ReflectedActionDescriptor.Execute(ControllerContext controllerContext, IDictionary`2 parameters)
      at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethod(ControllerContext controllerContext, ActionDescriptor actionDescriptor, IDictionary`2 parameters)
      at System.Web.Mvc.ControllerActionInvoker.<>c_DisplayClass15.b_12()
      at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethodFilter(IActionFilter filter, ActionExecutingContext preContext, Func`1 continuation)
      at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethodFilter(IActionFilter filter, ActionExecutingContext preContext, Func`1 continuation)
      at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethodWithFilters(ControllerContext controllerContext, IList`1 filters, ActionDescriptor actionDescriptor, IDictionary`2 parameters)
      at System.Web.Mvc.ControllerActionInvoker.InvokeAction(ControllerContext controllerContext, String actionName)

      Export was working properly on 30th June. Can you please check what caused this issue ? As we are blocked to test any export related points due to this.

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              Assignee:
              aniruddha.dev Aniruddha Dev (Inactive)
              Reporter:
              aniruddha.dev Aniruddha Dev (Inactive)
              QA:
              Aniruddha Dev (Inactive)
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              3 Start watching this issue

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                Updated:
                Resolved:

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