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Type: Bug
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Status: Closed
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Priority: High
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Component/s: UI Refresh
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Labels:None
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Environment:QA
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Bug Type:Functional
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Bug Severity:Medium
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Level:Partner
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Module:BenAdmin - Export
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Reported by:Harbinger
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Issue Importance:Must Have
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Browser:Google Chrome
Hi Vinayak,
We are getting server error on export on every template. Two Error logs are generated at same time for this issue. on app server and web server each. Error log is as below
Checked this issue on JE Dunn for HSPL and El Dorado for HSPL
Error Log App 1
ErrorID : 0
ErrorSource : ControllerAppTier.Save->WORKTERRAControllerAppTier.Save->ExecuteExportDTS.ExportData_Isolated->WTIsolatedRoutines.Main->ExecuteExportDTS.ExportData->ExecuteExportDTS.CopyFileToWebServer
ErrorMessage: The user name or password is incorrect.
Error Log Web
Exception : Object reference not set to an instance of an object.
App Error Log : -
Employee ID : 0
Action Name : ManualImportExport
Model : System.Web.Mvc.HandleErrorInfo
Controller : Customization
Web Error Log : at WORKTERRA.Shared.Areas.Customization.Models.ManualImportExportModel.OnExportClick()
at WORKTERRA.Shared.Areas.Customization.Controllers.CustomizationController.ManualImportExport(ManualImportExportModel objManualImportExportModel)
at lambda_method(Closure , ControllerBase , Object[] )
at System.Web.Mvc.ReflectedActionDescriptor.Execute(ControllerContext controllerContext, IDictionary`2 parameters)
at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethod(ControllerContext controllerContext, ActionDescriptor actionDescriptor, IDictionary`2 parameters)
at System.Web.Mvc.ControllerActionInvoker.<>c_DisplayClass15.b_12()
at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethodFilter(IActionFilter filter, ActionExecutingContext preContext, Func`1 continuation)
at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethodFilter(IActionFilter filter, ActionExecutingContext preContext, Func`1 continuation)
at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethodWithFilters(ControllerContext controllerContext, IList`1 filters, ActionDescriptor actionDescriptor, IDictionary`2 parameters)
at System.Web.Mvc.ControllerActionInvoker.InvokeAction(ControllerContext controllerContext, String actionName)
Export was working properly on 30th June. Can you please check what caused this issue ? As we are blocked to test any export related points due to this.
- relates to
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WT-9760 ACA: Metso- Incremental transactions on Full file when period is more than one month.
- Resolution Setting