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  1. New Features 2017
  2. NF-3271

UI Refresh > Manual Import/Export > Functional > Getting server error while export

    Details

    • Type: Bug
    • Status: Closed
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UI Refresh
    • Labels:
      None
    • Environment:
      QA
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Level:
      Partner
    • Module:
      BenAdmin - Export
    • Reported by:
      Harbinger
    • Issue Importance:
      Must Have
    • Browser:
      Google Chrome

      Description

      Hi Vinayak,

      We are getting server error on export on every template. Two Error logs are generated at same time for this issue. on app server and web server each. Error log is as below

      Checked this issue on JE Dunn for HSPL and El Dorado for HSPL

      Error Log App 1

      ErrorID : 0
      ErrorSource : ControllerAppTier.Save->WORKTERRAControllerAppTier.Save->ExecuteExportDTS.ExportData_Isolated->WTIsolatedRoutines.Main->ExecuteExportDTS.ExportData->ExecuteExportDTS.CopyFileToWebServer
      ErrorMessage: The user name or password is incorrect.

      Error Log Web

      Exception : Object reference not set to an instance of an object.
      App Error Log : -
      Employee ID : 0
      Action Name : ManualImportExport
      Model : System.Web.Mvc.HandleErrorInfo
      Controller : Customization
      Web Error Log : at WORKTERRA.Shared.Areas.Customization.Models.ManualImportExportModel.OnExportClick()
      at WORKTERRA.Shared.Areas.Customization.Controllers.CustomizationController.ManualImportExport(ManualImportExportModel objManualImportExportModel)
      at lambda_method(Closure , ControllerBase , Object[] )
      at System.Web.Mvc.ReflectedActionDescriptor.Execute(ControllerContext controllerContext, IDictionary`2 parameters)
      at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethod(ControllerContext controllerContext, ActionDescriptor actionDescriptor, IDictionary`2 parameters)
      at System.Web.Mvc.ControllerActionInvoker.<>c_DisplayClass15.b_12()
      at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethodFilter(IActionFilter filter, ActionExecutingContext preContext, Func`1 continuation)
      at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethodFilter(IActionFilter filter, ActionExecutingContext preContext, Func`1 continuation)
      at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethodWithFilters(ControllerContext controllerContext, IList`1 filters, ActionDescriptor actionDescriptor, IDictionary`2 parameters)
      at System.Web.Mvc.ControllerActionInvoker.InvokeAction(ControllerContext controllerContext, String actionName)

      Export was working properly on 30th June. Can you please check what caused this issue ? As we are blocked to test any export related points due to this.

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            aniruddha.dev Aniruddha Dev (Inactive) created issue -
            Vinayak.Kulkarni Vinayak Kulkarni (Inactive) made changes -
            Field Original Value New Value
            Assignee Vinayak Kulkarni [ vinayak.kulkarni ] Aniruddha Dev [ aniruddha.dev ]
            smita.pawar Smita Pawar (Inactive) made changes -
            Link This issue relates to WT-9760 [ WT-9760 ]
            aniruddha.dev Aniruddha Dev (Inactive) made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            aniruddha.dev Aniruddha Dev (Inactive) made changes -
            Status In Development [ 10007 ] Local Testing [ 10200 ]
            aniruddha.dev Aniruddha Dev (Inactive) made changes -
            Status Local Testing [ 10200 ] Reopen in Local [ 10018 ]
            aniruddha.dev Aniruddha Dev (Inactive) made changes -
            Status Reopen in Local [ 10018 ] In Development [ 10007 ]
            aniruddha.dev Aniruddha Dev (Inactive) made changes -
            Status In Development [ 10007 ] Local Testing [ 10200 ]
            aniruddha.dev Aniruddha Dev (Inactive) made changes -
            Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
            aniruddha.dev Aniruddha Dev (Inactive) made changes -
            Status Stage Testing [ 10201 ] Production Testing [ 10202 ]
            aniruddha.dev Aniruddha Dev (Inactive) made changes -
            Resolution Fixed [ 1 ]
            Status Production Testing [ 10202 ] Production Complete [ 10028 ]
            aniruddha.dev Aniruddha Dev (Inactive) made changes -
            Status Production Complete [ 10028 ] Closed [ 6 ]
            Vinayak.Kulkarni Vinayak Kulkarni (Inactive) made changes -
            Status Closed [ 6 ] Reopen in Production [ 10027 ]
            Vinayak.Kulkarni Vinayak Kulkarni (Inactive) made changes -
            Remaining Estimate 2h [ 7200 ]
            Original Estimate 2h [ 7200 ]
            Vinayak.Kulkarni Vinayak Kulkarni (Inactive) made changes -
            Remaining Estimate 2h [ 7200 ] 0h [ 0 ]
            Time Spent 2h [ 7200 ]
            Worklog Id 63617 [ 63617 ]
            Vinayak.Kulkarni Vinayak Kulkarni (Inactive) made changes -
            Status Reopen in Production [ 10027 ] In Development [ 10007 ]
            Vinayak.Kulkarni Vinayak Kulkarni (Inactive) made changes -
            Status In Development [ 10007 ] Local Testing [ 10200 ]
            Vinayak.Kulkarni Vinayak Kulkarni (Inactive) made changes -
            Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
            Vinayak.Kulkarni Vinayak Kulkarni (Inactive) made changes -
            Status Stage Testing [ 10201 ] Production Testing [ 10202 ]
            Vinayak.Kulkarni Vinayak Kulkarni (Inactive) made changes -
            Resolution Fixed [ 1 ] Done [ 10000 ]
            Status Production Testing [ 10202 ] Production Complete [ 10028 ]
            Vinayak.Kulkarni Vinayak Kulkarni (Inactive) made changes -
            Resolution Done [ 10000 ] Fixed [ 1 ]
            Status Production Complete [ 10028 ] Closed [ 6 ]
            aniruddha.dev Aniruddha Dev (Inactive) made changes -
            Time Spent 2h [ 7200 ] 4h [ 14400 ]
            Worklog Id 67537 [ 67537 ]
            satyap Satya made changes -
            Environment_New LB [ 18444 ]

              People

              Assignee:
              aniruddha.dev Aniruddha Dev (Inactive)
              Reporter:
              aniruddha.dev Aniruddha Dev (Inactive)
              QA:
              Aniruddha Dev (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              3 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 2h Original Estimate - 2h
                  2h
                  Remaining:
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                  Logged:
                  Time Spent - 4h
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