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Module:
BenAdmin
- Export
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Item State:
LB QA
- On Hold
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Browser Name: Chrome, IE.11
Test Environment Name: AZURE
Test Company Name: UI-Refresh
User details : verified with SA login
User name: SA
Password:Apple$1234
Steps to repro-
1.Click on Global setting
2.Click on Group template management
3.Click on IMPORT button
4.Click on Browse button
5.Select file and click on upload button
6.Click on Import button
Actual results- Import is not working , giving server errror
I have attached error log ErrorLog.txt
CC-Aniruddha DevHrishikesh DeshpandeRakesh RoyGaurav Sodani
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Concern: Server occurs while import data.
Cause: Config entry was not checked, due to this its throws error.
Correction: We have added config entry.